Ratings based on 101 Verified Reviews

4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

A good country side hotel

Posted Mar 2, 2017
+ Calm hotel + Good breakfast + Not costly - Poor Wifi - Needs some modification
Comment from Hotel Management
Mar 4, 2017 by Ulrike Detemble, Stellvertretende Direktorin, Hotel Management
Thank you for your positive feedback concerning your last stay with us. We have noticed your comment regarding the wifi quality and will work on it. It would be a pleasure for us to welcome you back in the not too far distant future.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Lovely hotel, near town.

Posted Aug 15, 2016
Pros: Beautiful
Cons: Rooms need to decoration
Location: Near city centre, have good restaurants lovely view
Nice food, clean, lovely, rooms need to decoration,
Comment from Hotel Management
Aug 22, 2016 by Ulrike Detemble, Assistant Manager, Hotel Management
Thank you fro your comments regarding your last stay with us. We thank you for your positive feedback on our cleanliness as well as the restaurant. We do also take your criticism seriously concerning the room decoration and will work on it. We hope to see you soon again.
5 out of 5
by A verified traveler

Recomended

Posted Jun 19, 2016 on Hotels
Excellent. Will visit again.
Comment from Hotel Management
Jun 24, 2016 by Ulrike Detemble, Hotel Management
We thank your for your review and are pleased that you enjoyed your stay with us. With great pleasure we will share your feedback with the team and hope to see you soon again. Ulrike Detemble, Assistant Manager.
4 out of 5
Recommended
for Business Travelers
by arturo19

nice charming hotel with great service

Posted Sep 18, 2015 on Orbitz
front desk personal was super nice dugin check in.
4 out of 5
by Edwin from Wrexham

Fine for one-night stop

Posted Aug 21, 2015 on Hotels
Found it handy for a one-night stop with good parking and nice restaurant. Poor outlook from our room. Alongside main road and general neighbourhood seems rather run-down.
Comment from Hotel Management
Oct 31, 2015 by Ulrike Detemble, Hotel Management
Thank you for taking the time to review the recent experience in our hotel. Indeed the hotel is very good situated for a stop over. We are delighted to hear that our restaurant meet your expectation and for your next visit we wil book a room with garden view. We hope to see you soon again. Ulrike Detemble - Assistant Manager.
4 out of 5
by William from Coach Service UK , Bingley, West Yorkshire.

Great Restaurant.

Posted Apr 27, 2015 on Hotels
Great Hotel, try and stay in the new wing . The rooms are bigger and you get a Balcony. The Hotel has a very good Restaurant.
Comment from Hotel Management
Jul 4, 2015 by Ulrike Detemble, Hotel Management
Dear guest, we thank you for your review and are glad to hear that you enjoyed your stay in our hotel. We hope to see you soon again. Ulrike Detemble - Assistant Manager.
5 out of 5
by William from Durham

Venice Trip

Posted Oct 12, 2014 on Hotels
After visiting Neanderthal we looked for a Hotel in the country but within reach of Cologne. Have to say the gardens have been let go a little. Even so I enjoyed our stay, of two nights. Evening meals and breakfast usual German excellence. Staff were friendly and courteous. An outstanding and underused swimming pool in the basement. This is quite a big hotel so ask for room near Reception or face a possible long walk. All in all recommended.
Comment from Hotel Management
Jan 3, 2015 by Ulrike Detemble, Hotel Management
Dear guest, We thank you for your review and are happy that you enjoyed your stay in our hotel with swimming pool and sauna. Good to hear that our breakfast was in usual german excellence and that our staff was always friendly and courteous. We hope to see you soon again. Ulrike Detemble Front office manager
5 out of 5
by LukeL from UK

Excellent quaint hotel with great service, food

Posted Jun 30, 2014 on Hotels
The hotel is a great price for the area and has a pool and spa - and amazing buffet breakfast served to midday on a Sunday. The Restaurant food is amazing, best meal I've ever eaten. The Hotel is old, its quaint - but its in keeping. Everything is functional, big bathroom and flat screen TV - so it has everything you need for the price. The food really makes it!! We ate from the menu not the set meal. Staff were fantastic and spoke great english
Comment from Hotel Management
Sep 6, 2014 by Ulrike Detemble, Hotel Management
Dear Mr. "LukeL", we thank you for your review and are glad to hear that you enjoyed your stay at our hotel with pool, sauna and buffet breakfast served to midday on a sunday. We hope to welcome you soon again. Wyndham Garden Hotel Gummersbach
1 out of 5
by A verified traveler

Hotel très démodé.

Posted Dec 28, 2016 on Hotels
Belle maison avec du potentiel mais l'ensemble est en peu entretenu, les antiquités à l'abandon et peu valorisées, les chambres années 60, literie passable sans plus. Le management peu motivé : l'hôtel était loin d'être complet et l'on nous a donné une chambre qui donnait sur un talus alors que de nombreuses chambres inoccupées donnent sur le jardin. Petite piscine couverte agréable mais pas très propre lors de notre séjour. Petit déjeuner correct, sans plus. Pas au niveau d'un quatre étoile : si vous voulez une couverture, vous pouvez aller la chercher à la réception.
5 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Vielen Dank für die positive Rückmeldung zu Ihrem Aufenthalt in unserem Hause. Wir freuen uns, dass Sie sehr zufrieden waren und uns mit 5 von 5 möglichen Sternen bewertet haben. Gerne begrüßen wir Sie recht bald wieder.Ulrike Detemble, stellvertretende Direktorin.