Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from weston s mare

Hotel recommend

Posted Jun 25, 2016
Pros: The hotel in general
Cons: N/a
Location: N/a
my wife was taken ill staff could not do enough to make our stay enjoyable.Thank you all
5 out of 5
by Simon from West sussex

Gotta be done

Posted May 23, 2016 on Hotels
You cant go wrong by booking here, from the room to the staff the food to the facilites, would highly recommed to anyone that much so we are booking again. Can honestly say ive never stayed in a place where the attention to making you feel welcome goes right to the point of a personal welcome programmed to the TV.
4 out of 5
by Peter from Sutton Coldfield

Football trip

Posted May 19, 2016 on Hotels
One night to visit stadium
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 5, 2016 on Hotels
1 out of 5
by Nader from Berks

Very bad

Posted May 4, 2016 on Hotels
We were chocked by someone open the door in the morning without knocking the door and put her head inside to see if there is someone inside or not :) hahah I never seen this before. Also in the afternoon happened again with a guy opened the door very quietly and put his head forward inside to see if there is anybody inside, :) maybe they took same training together or coming from same background. Also This was the best part of our stay when we were about to go out in the evening for dinner and in the reception area one guy told us not to go out and wait here and some other words which I didn’t hear?? And he looked at me and he said I bet if you understand anything, what kind of hospitality is this? Where is the respect to the guest of the hotel when you tell a customer I bet if you understand anything? Or where is the respect when you open a door of a room and put your head forward inside to see who is in the room. Thanks god that my wife and my daughter were in bed and not moving freely in the room otherwise it will be a real chock for them Very bad very bad very bad
4 out of 5
by A verified traveler from civentry

Really nice hotel, ideal for attending the stadium

Posted Apr 29, 2016
Pros: The best part of our stay (for my daughter) was having room service!
Location: Unfortunately didn't venture too far as we came for a rugby game next door, but it was easy to get to in the car
Ideal place to stay as we came to visit the neighbouring stadium. The hotel staff were excellent and made my 8-year old daughter feel really special.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2016 on Hotels
3 out of 5
by A verified traveler

Not to bad but a bit dated , bed was comfortable

Posted Apr 14, 2016
Tv was old and kept changing channels by itself , apart from that lovely stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
5 out of 5
by Simon from Devizes, Wiltshire

Excellent Stay

Posted Apr 5, 2016 on Hotels
Excellent location, especially for participating in the Reading Half Marathon.