Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Superb service and accommodation, I wouldn't hesitate to stay here again.
3 out of 5
by A verified traveler from Solihull

What, no air-con?

Posted Jun 25, 2015
Pros: Good location, comfortable - save no air-con
Cons: air-con, staff on customer services course
Location: n/a
i really want to like this hotel, but..... i do find the staff attitude a bit odd. Very odd encounter with the chap at reception whilst checking in. At one point he could understand why i was stood there, despite not having a room key. plus had to ask where are the lifts, breakfast etc. The room itself is very comfortable, nice furnishing and free wifi. However, no air-con! It was c.mid-70s outside and very warm in my room despite having the windows open. I had to close these due to the noise from outside.
5 out of 5
Recommended
for Couples
by A verified traveler

Loved it all...

Posted May 24, 2015 on Hotels
An absolutely beautiful hotel. Welcoming staff, very helpful when we arrived. Huge building with lovely staircase, beautiful stylings, the bathroom was amazing with a a lovely tub big enough for two, speaker in the ceiling which was lovely to listen to music and just relax. We didn't have a drink in the bar but it looked very nice. We stay away a lot and this is the most relaxed and comfortable we have come away from a hotel. Great location and will very happily stay again. Thank you.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 21, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Riley from West Yorkshire

Wonderful hotel

Posted Apr 29, 2015 on Hotels
A beautiful hotel, well placed with a wonderful restaurant. Very helpful staff made our stay a thorughly great experience. We will without fail stay here again when visiting Reading
5 out of 5
Recommended
for Families
by Mark

This traveler left a rating score only Posted Apr 28, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

Best hotel in Reading

Posted Apr 12, 2015
Pros: Lovely bathroom
Location: Centre of Reading on the doorstep of many shops and restaurants.
Quiet, comfortable room in a beautiful old building.
3 out of 5
Recommended
for Business Travelers
by Mila from Trondheim

Nice hotel

Posted Apr 5, 2015 on Hotels
Stylish, low on comfort
5 out of 5
Recommended
for Business Travelers
by Thomas from Park City, Utah

Fantastic!

Posted Apr 1, 2015 on Hotels
A wonderful experience!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Luxurious interior, but lower level of service

Posted Mar 11, 2015
Cons: Expedia should not offer Junior Suites anymore from this Hotel.
Caution: if you follow the hotel suggestion on their website to upgrade to junior suite in order to get a 4-poster bed and free-standing bath tub, you might just not get it but only a slightly larger standard room. Explanation of the hotel: not all junior suites have those promised features. If you like luxurious interior design including a chandelier with 86,000 beads, go for it. If you expect professional 5-star service, go somewhere else. Even if our experience was only due to low-season- or weekend temps.