Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Carlisle
Lovely, relaxing stay in a pretty locationPosted Aug 13, 2015
Really friendly staff Pretty rooms beautifully decorated Food from the bar was delicious and served in the gardens under the old apple trees Would recommend - less than 30 min drive to legoland from here
by A verified traveler
Posted Jun 11, 2015
A fine hotel but rather overpriced for the offering, restaurant was nice but service very slow.
for Personal Eventby michelle from Brighton
Wedding BlissPosted May 11, 2015 on Hotels
I stayed here for a wedding. My room was in the main building. I couldn't fault the room. it was big, modern, very cosy and clean. I had problems checking in and checking out, in fact I was overcharged when I checked out but have since obtained a refund. There are a couple of members of staff that are very attentive (guy who welcomes you, looks after you a breakfast) but in general I think they need more staff and more training. However saying this, it wouldn't put me off staying there again.
for Couplesby A verified traveler
Posted Mar 16, 2015 on Hotels
for Couplesby Ricard from Brussels
Nice placePosted Feb 11, 2015 on Hotels
Very quiet hotel and nice people. Great place, great surroundings. The restaurant, being good, have a short menu an is expensive.
by A verified traveler
Not What We ExpectedPosted Dec 18, 2014
Pros: Location and bar area.
Cons: Most of it.
When you visit a classic old English hotel, the staff are a big part of the experience and reason to be there. Being met by a Chinese trainee receptionist with an efficient but ice cold manner, then served in the restaurant by a chap also clearly several thousand miles from home, we felt we could have been anywhere. The rooms are billed as having been extensively made over by a big name designer, but ours must have missed that refresh. It was all OK - other than being super hot - but a long, long way from being five-star quality. Three star, at a push would be more like it.
for Business Travelersby A verified traveler
Very nice quiet locationPosted Dec 10, 2014 on Hotels
Very nice quiet location. Staff were very friendly
Recommendedby Cotswolds Mike from Cotswolds
A real treatPosted Mar 14, 2014 on Hotels
Some previous reviews caused concern that I'd selected somewhere that had service problems; not so! Everything was well up to standard. It's an interesting, unusual, boutique establishment with great accommodation, wonderful food and friendly and helpful staff. Thoroughly enjoyable and we'll be back.
for Business Travelersby TT
Posted Mar 2, 2014 on Hotels
for Business Travelersby Rec guru from Chepstow
Ok but in need of improvementPosted Mar 2, 2014 on Hotels
The stay was ok, but I found the main bar area pretty unwelcoming, it is an old coaching house with open fires - it might be an idea to light them during the winter months !!!! I did not enjoy eating my 3 course dinner with my coat on!! The food was excellent, everything prepared well, and this was worth the money the service was a little slow. The rooms were OK, but did smell musty/ damp and got cold very quickly - the bathrooms were of good quality and it was clean.