Ratings based on 48 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Couplesby Andrew from Stamford
A sad declinePosted Oct 5, 2015 on Hotels
Sadly I've seen a real decline at this hotel as have been a regular visitor since 2012. Today's fire alarms at 10:30 am - why not test when guests have checked out? Why knock room service at 10:00 am when we're not booked in another night - we will be gone in one hour? I shouldn't have to call down at close to 11pm to have you ask smoking guests to limit the noise. To have to wait 10 minutes at reception to have confirmed what I already knew - that I'd paid, simply because you understand, is unacceptable. The service and attention to detail here now is poor at best.
for Business Travelersby A verified traveler
Fantastic Stay at Olde Bell.Posted Sep 28, 2015 on Hotels
Hotel reception staff helpful and friendly checking in and out. Waiting staff in dining room were excellent. Quality of food was superb. Would recommend to others.
for Everyoneby A verified traveler
Beautiful inn , great locationPosted Sep 17, 2015
We had my 50th birthday celebrations here, dining and accommodation were excellent and staff very attentive. I will definitely visit again
by A verified traveler
Hmm...Posted Sep 2, 2015
The stay was sort of OK however: 1. The room was not part of the main building as the external doors were closed and I had to go up and down stairs to get there, not a good start. It is also very dark at the rear of the building and the ground is uneven be careful if you have had a few lemonades. 2. The room was small and next to the main road at ground level the window opened on to the pavement. 3. Either the noise carries through the building or other guests were quite loud 4. The main issue was that the room needed a thorough clean, the bed and linen appeared clean but the everything else had at least one layer of dust. The floor to the shower looked like a football team had just used it this was not just dust but dirt. 5. The property has a lot of potential and I am sure it does very well however I feel it has a long way to go; if cleanliness is an issue then they are struggling. It is no way near 5 star, from my experience at present it suffices as a quite expensive crash pad and is in no way comparable to the Crazy Fox along the road. 6. As a busy traveller stopping in the area 3 days a week I will probably give it a miss. I was a little wary when I booked the stay in consideration of earlier comments however gave them the benefit of the doubt unfortunately they had failed to rectify the issues.
for Business Travelersby A verified traveler
Posted Aug 22, 2015 on Hotels
for Business Travelersby Dale from Sussex
Noisy and Old - Not for a business trip!Posted Aug 15, 2015 on Hotels
The Wifi was so slow is was painful, the noise at night made for an terrible night sleep! Nice hotel and good food, but certainly not the hotel to choose for any type of business stay.
for Business Travelersby Nicola from Home town
Dissappointing and not good value for moneyPosted Aug 13, 2015 on Hotels
Bit disappointed given the cost of the stay. It says that you can check in from 2pm but at 2:45 my room was still not ready. The room itself was not in the building but in a separate building across the road, OK for the summer but not sure I would want to do that in the winter. The pub was dreadful, dirty and unkempt. Menu in the restaurant was expensive, the pub menu was standard but both menus were very limited. Staff were ok and the room itself was ok but nothing special. The phone in the room didn't work and the TV made a terrible buzzing noise. Not the worse hotel ever, but certainly not the best and not good value for money.
for Everyoneby A verified traveler from Carlisle
Lovely, relaxing stay in a pretty locationPosted Aug 13, 2015
Really friendly staff Pretty rooms beautifully decorated Food from the bar was delicious and served in the gardens under the old apple trees Would recommend - less than 30 min drive to legoland from here
for Getaway With Friendsby A verified traveler
nice location should be betterPosted Aug 3, 2015 on Hotels
the staff where very helpful,the hotel as a new manager who was very helpful, the toilet was loose and the overall cleaning of the room was below a standard one would expect from this type of hotel
for Couplesby A verified traveler
AwfulPosted Jul 24, 2015 on Hotels
Such a shame, what could be a beautiful place was totally and utterly ruined by unhelpful, poorly trained staff. The receptionist in particular was rude and unwelcoming. And my £7+ vodka tonic was served with half a piece of ice in a dirty glass. Sunday lunch was completely overpriced and we were served cheap bought in Yorkshire puddings and potatoes. What I imagine you would expect from a pub offering Sunday lunch for 2 @ £4.95. It has the feel of somewhere which was half way through renovation and then they ran out of money. Beautiful part of the world, but I'll be staying elsewhere next time.