Convenient for family but extremely poor service!
Posted Dec 28, 2015
Booked on the basis of B&B but no breakfast served on 3 out of the 4 mornings. Had the same faded, frayed, hard brown towels and shower mat for the entire stay. Teabags and milk not replaced, same with shower gel. Bin in bathroom never emptied, one in bedroom once. Washhand basin not cleaned, same with tea/coffee mugs. Carpet never vacuumed. Television reception was dreadful and we could only get BBC1 and BBC2, all other channels broke up visually and in sound.
I appreciate that it was the Christmas holiday but surely if the owner is prepared to offer accommodation then they have a duty to provide clients with a reasonable service and what we experienced could not even be described as basic.
This was an extremely disappointing experience and I would not recommend this hotel.