Ratings based on 1,482 Verified Reviews

4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Comfortable hotel. good location. very good breakf

Posted Apr 9, 2017
Pros: Very good breakfast. Good location. Nice clean room.
Cons: Did not like the plastic cover under the sheets-uncomfortable and disturbing
Nice and clean hotel. Close to business strip. Very good breakfast
Comment from Hotel Management
Apr 10, 2017 by Hotel Manager, Hotel Management
Dear Aviad, thank you very much for your stay and your comments. Kind regards Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel, something that little bit different.

Posted Mar 18, 2017
Very helpful staff. Especially as had to organise extra two nights due to industrial action at Berlin airports. The industrial action really did take the edge of the trip, but not the fault of the hotel! Highly recommended.
Comment from Hotel Management
Mar 20, 2017 by Carsten Rudolph, Hotel Management
Dear Paul, thank you very much for your stay and your feedback. It is nice to hear that you enjoy your stay. I'am sure that my team is happy to read that. Thanks again with kind regards, Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant location, very comfortable, quiet room.

Posted Feb 8, 2017
Pros: It felt very safe and secure, the rooms seemed very sound proofed, I didn't hear a peep. Great nights sleep
Cons: Rooms were very warm. Maybe we just needed a crash course in air con controls as we just ended up switching heating off and opening the windows.
I actually booked this hotel accidentally, (thought I was booking the other Art'otel in Berlin). However, it turned out to be a happy mistake! The staff are friendly and all speak English (amongst other languages), the hotel has some really fantastic restaurants just a block in any direction, the breakfast was very substantial with cooked and continental. We were minutes from Uhlandstrasse underground station and you are one block away from the main shopping street of Kud'amm. In short we loved it and if we return to Berlin we will be looking to book this hotel
Comment from Hotel Management
Feb 10, 2017 by Carsten Rudolph, Hotel Management
Dear guest, thank you very much for your stay and the time do write down your comments. Sorry to hear that you not enjoy somethings in our property. I use your review to look deeper in your details to fine tune our operations. kind regards, Carsten Rudolph Hotel Manager
5 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
staff all very friendly and helpful, room was lovely, hotel bar & food had a good selection
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Guest, thank you very much for your stay and your comments. kind regards from berlin. Carsten Rudolph Hotel Manager
5 out of 5
by Randy

Great Berlin Hotel

Posted Jan 9, 2017 on Hotels
Pleasant.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Dear Randy, thank you very much for your lovely review. kind regards from Berlin. Carsten Rudolph Hotel Manager
5 out of 5
by Kostas

Posted Dec 26, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Lieber Kostas, vielen Dank für Ihr Feedback. Es freut mich sehr, dass es Ihnen bei uns gefallen hat. Herzliche Grüße aus Berlin. Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ayrshire, Scotland

Very good hotel

Posted Dec 15, 2016
Room was a good size, beds were clean and comfortable, good hot shower, staff were friendly and helpful. Hotel was in in walking distance to the train station with plenty of shops in between. I will definitely use this hotel again.
Comment from Hotel Management
Dec 16, 2016 by Carsten Rudolph, Hotel Management
Dear Joanne, thank you very much for your lovely review. Wish you a great christmas. kind regards, Carsten Rudolph Hotel Manager
5 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Lieber Gast, vielen Dank für Ihre Bewertung. Liebe Grüße aus Berlin. Carsten Rudolph Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Beijing

Comfortably Modern

Posted Nov 13, 2016 on Orbitz
Pros: Decent, comfortable, location.
Cons: The breakfast is not as good as competitors.
Location: It is near K'udamm, best for shopping.
A modern hotel, well-located, spacious. Good valued except the breakfast. Am happy to consider returning but there are many good hotels n the vicinity.
Comment from Hotel Management
Nov 15, 2016 by Carsten Rudolph, Hotel Management
Dear Guest, thank you very much for your review and your comments to your stay. kind regards, Carsten Rudolph Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Handy location for weekend break

Posted Oct 19, 2016
Pros: The location.
Cons: Not very memorable, as I was leaving on an early Sunday flight I was treated to loud music and chatter from a recently arrived guest in the next room.
Location: People who know nothing about Berlin can learn about the city in the nearby "The Story Of Berlin". Shopping in Ku'dam, Kaiser Bill cathedral remains.
The room was a standard double which was as well equipped as others where I have stayed. The room was comfortable and the supply of complimentary coffee, tea and chocolate welcome. The desk space had a power supply and telephone/network connections; the hotel also has free in-room wi-fi. My room overlooked Leitzenburger Str. which can be noisy on Saturday night. Breakfast was typically continental/German featuring cold meat, cheese and spreads with various types of bread. Cereals, fresh fruit and toast was also available. The hotel is situated approximately a ten minute stroll from Uhland Str. U-bahn station on U1. If arriving at Schonefeld airport this means shuttle bus X7 to Rudow U7-station and a change at Mockenbrucke. Leitzenburger Str. is one street back from Ku'dam and all the retail therapy, restaurants and bars. The streets connecting Ku'dam and Leitzenburger also have supermarkets, one a Lidl, pubs, restaurants and coffee shops. Italian restaurants seem to be in favour with plenty to choose. I selected the hotel on the basis of price, location and character. Although the first two were delivered I felt there was little more character than any other chain hotel.
Comment from Hotel Management
Oct 24, 2016 by Carsten Rudolph, Hotel Management
Dear Guest, thank you very much for your review and your comments to your stay. kind regards, Carsten Rudolph Hotel Manager