Location was good
Posted Dec 5, 2016
Hotel room was small and basic sink plug was stuck in and bath plug was sat on the side,asked for extra pillows in the morning had to collect in the evening ourself Freinds traveling with us had to also, housekeeping barged into our room at 0900 not happy. Breakfast was a free for all tables not cleared hot food ran out quickly. Toilets in hotel entrance for use stunk. Few unhappy customers. Not stay there again sorry staff tried there best was helpful but looked under pressure.
Comment from Hotel Management
Dec 27, 2016 by ZW, Hotel Management
Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. We have taken your points into consideration. Your Berlin Mark Hotel