Ratings based on 3,082 Verified Reviews

3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from swaffham norfolk

Location was good

Posted Dec 5, 2016
Pros: Location
Cons: More staff at breakfast
Hotel room was small and basic sink plug was stuck in and bath plug was sat on the side,asked for extra pillows in the morning had to collect in the evening ourself Freinds traveling with us had to also, housekeeping barged into our room at 0900 not happy. Breakfast was a free for all tables not cleared hot food ran out quickly. Toilets in hotel entrance for use stunk. Few unhappy customers. Not stay there again sorry staff tried there best was helpful but looked under pressure.
Comment from Hotel Management
Dec 27, 2016 by ZW, Hotel Management
Negativ allgemein Thank you very much for taking the time, commenting on your stay and are very sorry that we were unable to meet your expectations. We have taken your points into consideration. Your Berlin Mark Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from MerseysideWirral

Good value for money

Posted Nov 7, 2016
Pros: Good breakfast. Staff happy to change rooms if requested
Cons: Would have liked tea and coffee making facilties in the room
Location: Great location. Good for shopping and restaurants. Supermarket 2 minutes walk away. Metro station round the corner
Hotel room quite spacious. Quiet hotel. Helpful and friendly staff.
Comment from Hotel Management
Nov 18, 2016 by ZW, Hotel Management
Thank you for your Review. We do offer Superior rooms with tea/coffee making facilites, maybe next time! All the best, Your Berlin Mark Hotel
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Nice Hotel close to a good area with good bars and restaurants. Close to shops and the underground.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Berlin Mark Hotel
4 out of 5
by A verified traveler

Good Hotel

Posted Oct 31, 2016 on Hotels
Hotel in good location. Clean and well presented. Only two gripes 1) fridge not cold and 2) toilet bowl below water line a dirty brown colour, needs a good scrub and some bleach!
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Berlin Mark Hotel
3 out of 5
by A verified traveler

Good location clean rooms

Posted Oct 30, 2016 on Hotels
Good location. Foyer and breakfast room look nice. Good choice of food at breakfast but service was a bit slow and quite cramped. Asked for adjoining rooms as my teenage daughter was with us but got 2 floors. They did let us check in at 12 and we had a place to leave bags at the end or our stay. Both rooms were very small.
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are looking forward welcoming you back soon. Your Berlin Mark Hotel
4 out of 5
by A verified traveler

Clean and Convenient

Posted Sep 28, 2016 on Hotels
We stayed for a long weekend after attending an exhibition. This coincided with the Berlin Marathon which probably explained the high costs for the first 2 nights. The hotel is a traditional layout and rooms are pleasantly furnished - beds are comfortable On the same street are several restaurants which are reasonably priced so easy to have a choice
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin. Your Berlin Mark Hotel
3 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
wifi did not work from room
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are very sorry about your difficulties with the WiFi. Your Berlin Mark Hotel
3 out of 5
by A verified traveler from Australia

overnighter

Posted Sep 17, 2016 on Hotels
Wish was longer. Close to shops and lots of restaurants.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Berlin Mark Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2016 on Orbitz
We would recommend the Mark Hotel to friends goooooooooooooooooooooood
Comment from Hotel Management
Oct 7, 2016 by Berlin Mark Hotel, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Berlin Mark Hotel
4 out of 5
by Peter from Sydney

Good value, great location

Posted Aug 13, 2016 on Hotels
Great location, and generally well looked after. Upon checkin i was given a smoking room (which was not my selection) and after raising this i was moved to a disabled friendly room (the only similar room available). This was Ok as it was a twin room and was on the quieter side of the hotel. Facilities generally Ok but there are noticeable scuff marks along walls and decor is starting to age. Would greatly benefit from an upgrade. The big sppeal is the location near Ku'damm and sights, and from this perspective it is good value for money.
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you very much for your comments. We are glad you spend an enjoyable time in Berlin and are looking forward welcoming you back soon. Your Berlin Mark Hotel