Ratings based on 265 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston ,Ma

great experience

Posted Jun 15, 2018
I had a great experience ,check-in was quick and easy ,staff was very professional,pleasant and helpful.The hotel was clean,(common area, breakfast area, pool, and gym) as well as the room ( bathroom, sheet and floor) The pool was small but we I had it for our self and it closed until midnight.Breakfast was fine.It's a really quiet small, comfortable hotel.i'm very satisfied.Will go back if I'm in the area.
Comment from Hotel Management
Jun 16, 2018 by Daneil M, Hotel Management
We are delighted that you had a good stay, and we'd like to thank you for staying with us. We love hearing that you found our property and guestrooms to be exceptional clean. Also, we're happy that you enjoyed the complimentary hot breakfast, along with the other amenities. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2018
I have to spend time in the area for family matters. Have stayed here several times. Best hotel choice around.
Comment from Hotel Management
Jun 7, 2018 by Daneil M , Hotel Management
Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We certainly hope that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet contributed to a great stay. We hope you will come back and see us again soon.
5 out of 5
by A verified traveler

Posted May 29, 2018
Nice staff. Pretty nice rooms.
Comment from Hotel Management
Jun 7, 2018 by Daneil M , Hotel Management
Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We certainly hope that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet contributed to a great stay. We hope you will come back and see us again soon.
4 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 15, 2018 by Daneil M , Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4 out of 5
by A verified traveler

Posted May 9, 2018
Stayed for 5 nights, room was kept clean, breakfast was good every day. No sounds in the night to disturb us.
Comment from Hotel Management
May 10, 2018 by Daneil M , Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, the indoor heated pool, free wireless internet and our fitness center. Looking forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Accommodations met expectations.

Posted May 2, 2018
Accommodations met expectations. Accommodations met expectations.
Comment from Hotel Management
May 3, 2018 by Daneil M , Hotel Management
Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We certainly hope that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet contributed to a great stay. We hope you will come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2018
It very clean and nice and the staff there aren’t awesome and nice
Comment from Hotel Management
Apr 18, 2018 by Daneil M , Hotel Management
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
It is affordable, the breakfast is typical American style breakfast.
Comment from Hotel Management
Apr 11, 2018 by Daneil M , Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good spot for a quick stay

Posted Apr 8, 2018
Pros: It was clean
Cons: The fitness center could be updated
Location: 5 miles to retail and restaurants. 30 minutes to either Hartford or New Haven.
BW plus is a very small hotel located on the Berlin turnpike off on it's own but only 5 miles to an area with lots of retail and restaurants. It was clean and the staff was friendly and helpful. The fitness center was small but I had it to myself. The treadmill needs to be updated. There were a lot of choices at breakfast, eggs, bacon, hash browns, sausage, toast, bagels, oatmeal, cereal, muffins, fresh fruit, etc.
Comment from Hotel Management
Apr 13, 2018 by Daneil M , Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
4 out of 5
by A verified traveler

Good for business travel

Posted Mar 8, 2018
Cons: short on staff
acceptable accommodations, gas and restaurants within 10 miles
Comment from Hotel Management
Mar 9, 2018 by Daneil M , Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. We look forward to welcoming you back to the hotel in the near future.