Ratings based on 344 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Dejlig weekend med et strejf af luksus

Posted Jun 28, 2016 on Hotels
Dejligt hotel i den absolutte topklasse. Boede i et 'embassy room' og højden til loftet, store vinduer og værelsets indretning gjorde dette til et dejligt ophold. Kan klart anbefale at tage et par glas i baren og benytte gårdhaven. Poolen er opvarmet og der er meget rent.
5 out of 5
by Elke

This traveler left a rating score only Posted Jun 22, 2016 on Hotels
3 out of 5
by A verified traveler

Nice hotel, let down by the bar and the location

Posted Jun 22, 2016
Hotel is lovely but unfortunately not near anything, apart from the zoo. It is a Euro10-15 cab ride into town. The bar really let the hotel down - on one occasion we ordered a bottle of champagne. It was clearly not cold as the champagne flew out of the bottle and all over the floor. On the second occasion, we also had champagne and it immediately went flat in the glasses (indicative of glasses not being polished after coming out of the dishwasher) - we did complain this time and we were told (via a message from the sommelier who couldn't be bothered to come out of the restaurant to speak to us) that this is how the champagne is supposed to be. Erm, no its not. I am perfectly aware that some champagne has finer bubbles than other champagnes, but all champagnes should still have bubbles in the glass. They then suggested a different (more expensive champagne) and expected me to pay the higher price. At that point I got up and left. The staff in the bar have a lot to learn when it comes to customer service.
5 out of 5
by Kara from Louisville, KY

Lovely Hotel

Posted Jun 21, 2016 on Hotels
The hotel was beautiful and the staff was very attentive. The room had a very comfortable bed and nice shower system. It was in a very nice location next to the Tiergarten park, and it was close to most of the sites. We rode bikes which the hotel rented to us for the majority of our stay.
5 out of 5
by A verified traveler from Vancouver, BC

One of the best hotels in Europe

Posted Jun 21, 2016
Pros: Professional and very helpful staff. Excellent easily accessible SPA. Great breakfast menu.
Location: Located in a charming and quite neighborhood right by the Berlin Zoo
Hotel has great amenities, modern well furnished with touch pad electronic controls. The staff go out of their way to help make my stay comfortable and enjoyable. They helped to check early into my room, and offered me free SPA access until my room was ready. The breakfast menu is small but the quality is very high.
Comment from Hotel Management
Jun 22, 2016 by MSteiner, Hotel Management
Dear Hussein, Thank you so much for your wonderful review. I was delighted to read your comments about staff, which I will be happy to share with the team. We hope to welcome you back soon. Best regards, Mareike Steiner PA to General Manager
5 out of 5
by Patrick

As advertised. You'll tell your friends.

Posted Jun 15, 2016 on Hotels
five star service with an environment that strikes the right balance between small/intimate/funky and austere luxury. Right on the edge of the Tiergarten, which is essentially Berlin's Central Park. Exit the building on foot and you've got high-concept dining experiences in one direction and beer gardens in an idealized forest setting in the other.
Comment from Hotel Management
Jun 20, 2016 by Mareike, Hotel Management
Dear Patrick, Thank you for your nice comments. We hope to welcome you back here at Das Stue. Best regards, Mareike Steiner
4 out of 5
by A verified traveler from Wien

Zentral und dennoch komplette Ruhelage

Posted Jun 14, 2016
Pros: Ruhelage, Zimmerkomfort
Cons: Stauraum und Ablagemöglichkeit rund um das Waschbecken sind limitiert. Duschtür etwas undicht, dadurch immer wieder Wasser am Parkett.
Location: Das Hotel befindet sich direkt am Tiergarten/Neuer See und in Fussnähe zur Siegessäule. Optimal für einen Besuch des KaDeWe.
Sehr angenehmes und stylishes Hotel mit jeglichem Komfort in traumhafter Ruhelage. Das Personal hält sich etwas zu sehr im Hintergrund, dadurch fühlt man sich nicht richtig willkommen, was schade ist.
Comment from Hotel Management
Jun 25, 2016 by MSteiner, Hotel Management
Liebe Katharina, Vielen Dank für Ihren Bericht. Es freut uns, dass Sie einen angenehmen Aufenthalt hatten. Ihr Feedback nehmen wir sehr ernst. Die Anmerkungen bezüglich des Badezimmers habe ich bereits an die Technik weiter geleitet. Als Boutique Hotel ist es eigentlich unsere Stärke einen persönlichen, unaufdringlichen und herzlichen Service zu bieten. Dass Sie nicht diesen Eindruck gewinnen konnten, tut mir sehr leid. Katharina, wir würden uns freuen Sie wieder bei uns begrüßen zu dürfen. Viele Grüße vom Tiergarten, Mareike Steiner Direktionsassistentin
4 out of 5
by veronica

Under renovation

Posted Jun 4, 2016 on Hotels
Checking in was perfect but when we got to our floor there was a very strong and toxic smell and it was also in our room. I called and asked if they cleaned the room well because of the smell and they didn't tell me what it was until the end of my stay that I was taking to the concierge and complains again about the horrible smell and also I saw a worker on the hallway of our floor that she said that the carpet and other suff are being replaced. I don't think the hotel should put guests in a room where work is being done. I feel I had to breath all that toxic smell and I'm not happy about it.
Comment from Hotel Management
by Mareike, Hotel Management
Dear Veronica, Thank you very much for your feedback following your recent stay with us. Our reception department has already informed us about the smell in the floor and in your room. I am very sorry for this. Of course, sometimes small things have to be maintained in order to offer 5 star quality. However this shall never disturb any of our guests. We hope to have the opportunity to welcome you back. Kind regards, Mareike Steiner PA to General Manager
5 out of 5
by Mary Lou from West Chester, PA

A Berlin gem!

Posted Jun 4, 2016 on Hotels
The hotel decor was stunning and the service was impeccable!
5 out of 5
by A verified traveler

Lovely boutique hotel

Posted Jun 1, 2016
This is a lovely boutique hotel in a quiet upscale neighborhood near the Tiergarten. It was once the Danish Embassy and the owners have done an excellent job of making it into a special hotel. The staff is wonderful and the room was very spacious and lovely.
Comment from Hotel Management
Jun 6, 2016 by MSteiner, Hotel Management
Dear Guest, Thank you very much for your wonderful review and your nice comments about staff. We hope to have the pleasure welcoming you back. Kind regards, Mareike Steiner PA to General Manager