Room for improvement
Posted Jul 29, 2016 on Hotels
Beds: comfortable, slept very well
Street noise: loud street maintenance one night of our stay, was hard to fall asleep
Location: about a 10-15 minute walk to the metro.
Wifi: not available on the floor we were staying, but spotty in the lobby
Bathroom: This is the issue that impacted our stay the most. The shower could not drain, nor did the toilet flush. Maintenance came the next morning and worked very hard to fix it. That night during my shower, (which only lasted about 90 seconds) the water heater flooded the bathroom. We had to use a bathroom down the hall (not a big deal, just an unexpected inconvenience) and the three of us were offered a shower in a vacant room. We wish we could have been relocated, but the hotel was full (minus this vacant room). The next day, again, our bathroom was maintenanced to no avail. We were given a different shower on another floor, which did not drain either. We were then given a fourth shower. Finally, it was time to leave. We asked for a discounted price for the inconvenience and the compromise was a €6 breakfast for two.
The staff was friendly and tried to remedy the issue as best as possible, but I would never stay here again.