Hotel with Potential but not so great
Posted Oct 3, 2016
The Hotel has potential however the upkeep is poor. The staff attitude needs severe adjustment, Germany or not when a guest ask a question the reception staff should not roll their eyes at them, it's plain rude in every corner of the planet. The room had a crack between the celing and the wall. The minifridge to at least cool water did not work, the bathroom shower was clogged, the curtain dirty and the toilet almost underneath the sink. Not to mentioned the room is located on a busy street and the room had a bus stop in front of it. The room was warm so we try to open the window to get air but the noise from the party people was infallible. The tip of the iceberg was when one night we decide to eat at the hotel restaurant and the staff proceed to tell us ot was closed for private guests. Nevermind I'm a guest or the other guests, apparently we don't matter if we spent money to stay in your hotel. Overall I would not recommend this hotel.