I have had better 3 star experiences
Posted Sep 24, 2016 on Hotels
This hotel needs some major staff change. We arrived at 12:00 noon, our room wasn't ready, so we were told to come back at 2 PM. Left our stuff and went for lunch. Came back 2:40 PM, room still wasn't ready. Told room would be ready at 3 PM. So we waited in the lobby. At 3 PM room was ready. Went up to the room, found nasty urine stains (both visible and smelly) on the toilet. Staff looks like they are all models from a magazine, ok maybe that sounds good in theory, but in reality they act as if they don't know what they are doing. Also, you can tell they actually don't. Wouldn't come back.