Good area, homely, somewhat tired
Posted Jun 14, 2015 on Wotif
Stayed 1 night. Despite booking months in advance, we found on our arrival at 15:00 hr our room totally unmade. Patrick, only staff on duty, was most helpful. He made us a cup of tea, found us another suitable room where we moved to. Patrick also offered us complimentary breakfasts the following morning, which were very good. Later we discovered the small refrigerator in the room was not working; the room was also quite warm & stuffy. Les Nations is not equipped with air conditioning. Patrick kindly found us a pedestal fan, which was most welcome & ensured a good nights sleep. Bed was excellent. Bathroom very small, but adequate without bathtub.
There are several restaurants nearby & it is in a good location for public transport.
In summary, hotel would benefit from some maintenance & a freshen up ( carpets worn in parts, fridge as mentioned, room safe instructions only in German).
Comment from Hotel Management
Jul 2, 2015 by Patrick, Hotel Management
thank you for your feedback.
We are glad to read, that you liked our breakfast buffet and our good location.
I am really sorry for all the inconveniences at your arrival but I can assure you, that this is not the norm in our hotel.
You are right, that the rooms are a little worn out by the time, but we are renovating the whole hotel right now.
We would be glad to welcome you again in our hotel, so that you can convince yourself of our improvments.
With best regards
Hotel Les Nations