Ratings based on 1,914 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from curitiba
Localização e confortoPosted Sep 30, 2015
Pros: Conforto do quarto e localização
Cons: Café da manhã mais em conta
Location: Na quadra da Gedächtniskirche (Igreja quebrada) e da Kurfürstendamm e a poucas quadras da KaDeWe. Ao lado de restaurantes e do shopping Bikini
Ótimo hotel. Quarto super confortável e um ótimo banheiro. Tudo muito limpo. Lobby super agradável para ficar com dois excelentes músicos tocando à noite. O hotel está na mesma quadra da Gedächtniskirche (Igreja quebrada) e da Kurfürstendamm e a poucas quadras da Ka De We. O único senão é o preço do café da manhã que para nós brasileiros fica muito caro (26 euros por pessoa). Ao lado do hotel tem um shopping com vários cafés então não teve problema.
for Everyoneby A verified traveler from United Kingdom
Excellent Service and Great LocationPosted Sep 30, 2015
Pros: The cleanliness and also the friendly and helpful staff were the biggest highlight. Additionally being close to the tube/bus routes as well!
Cons: I cannot at this time think of anything!
Location: The a church, Europa Center, a mini mall, a street full of brand outlets as well as a market a short walk away and some fantastic food choices!
This is possibly one of the best Hotels I've ever stayed in! The rooms was clean and constant kept that way with the cleaners making sure of this multiple times through the day (Unless you do not want that). The bed was two single beds combined, which me being so tall was excellent! you also couldn't really tell this either. The lobby was beautiful and had live music playing every evening except Sunday's (I Think). The hotel is next to a Europa Center which has very nice shops and some amazing restaurants in. It is also located a short walk to the main Bus (100) that we took and I believe most other people take to. As well as the 109 which got us from TXL to the hotel. The tube system is also a couple minute walk around the corner and the Zoo is quite literally across the road! I stayed for 7 nights and didn't want to leave, upon arrival there was mini cupcakes and fruit for us waiting in our room, and midway through the week they left us chocolate and fruit and a thank you. The pool is lovely and quiet most evenings as well and also the room itself was so quiet when the window was close you didn't feel like there was a city outside. We also got a free room upgrade upon checking in. I would recommend this hotel to anyone and everyone. It was honestly one of the most pleasant stays I've had and will be looking for this Hotel chain for my next holiday
for Everyoneby A verified traveler
Wonderful hotel in a Great location!Posted Sep 28, 2015
Everything was lovely and most comfortable😀 We had such a great time!!
for Everyoneby A verified traveler from Northampton
good place to stayPosted Sep 22, 2015
Pros: Reception relaxing, rooms comfortable and well kept.
Cons: I had a problem with wi-fi in room but who knows?
Location: Placed at overlooking the Zoo, with good shopping and transport.
Position very good, attention to detail at all levels again very good. Have stayed here 3 times we have always enjoyed its informality and yet high end service. You would enjoy a stay at Berlins Palace Hotel no mater what your requirements.
for Everyoneby A verified traveler
nice hotelPosted Sep 21, 2015
had a plesent stay. i recommand it to everyone. nice location.
for Everyoneby A verified traveler from UK
Fantastic hotel!Posted Sep 19, 2015
Pros: Room facilities, pool area, staff, location.
Cons: Aircon could be a bit more stronger.
Location: Kaiser Wilhelm church and Zoo within 2 minutes walk away. Great shopping 5 minutes walk away. Great public transport links.
The hotel exceeded our expectations. The room was a generous size, great facilities and had just been rennovated. The breakfast was amazing, with so much choice. Hotel staff were always friendly and welcoming. The location was great, very easy to get to/from the airport. Lots of shops/restaurant within walking distance but also great/frequent public transport nearby. I stayed for a week with my partner and I would be more than happy to return to this hotel.
for Everyoneby A verified traveler from nähe Mannheim
Zentral gelegenes Hotel - empfehlenswert.Posted Sep 14, 2015
Pros: Freundlichkeit, Service und Menschlichkeit.
Location: Stadt-zentrale. Alle Möglichkeiten für Aktivitäten sind gegeben.
Für einen Stadtbesuch mit Besuchen in Ausstellungen und Museen. Stadtrundfahrt zu Lande und zu Wasser. Besuch wichtiger Sehenswürdigkeiten.
for Familiesby A verified traveler from Hamar
Flott hotell med god beliggenehetPosted Sep 8, 2015
Pros: Jeg følte Luxus og velvære.
Location: Gode shoppingmuligheter og restauranter. Kort vei til buss. Veldig sentralt. Zoo, museum , guidede turer. Et meget bra utgangspunkt
Veldig flott hotell med god service på alle områder. Frokosten var virkelig en smaksopplevelse , og servicen var på topp. Man følte seg virkelig som en god gjest de satte pris på. Store flotte rom. Veldig gode senger. Roomservice hvis ønskelig. Spa og treningsmuligheter hvis ønskelig.
for Everyoneby A verified traveler from israel
Excelant location .Posted Sep 5, 2015
Excellent breakfast . Close to train and bus stAtons. The room is big and comfortable .
for Everyoneby A verified traveler from Cardiff, UK
Gorgeous hotel in the heart of CharlottenburgPosted Sep 4, 2015
Pros: The location, the staff and the security.
Cons: The cleaning schedule.
The hotel was in a great location - right in the Europa Center which is a big shopping centre in the heart of Charlottenburg. It is just a two minute walkaway from an U Bahn station and a five minute walkaway from a main station - Zoologischer Garten. It is very close to the KaDeWe department store and right by the Ku'Damm shopping boulevard. The hotel staff were absolutely brilliant - they really couldn't do enough for you. Extremely friendly. The security is great, I was a solo female traveller and so the fact that the reception was constantly manned and that, in order to the use the lifts (there are no stairs), one needed to present their room card, was very reassuring. The wifi connection was free and very fast - even streaming Netflix was absolutely no problem and I experienced no lag or problems with it. I stayed in a business room and it was very spacious with a big television and a large bed. The only problem (and this may seem fussy) was that the bed was just too soft. The mattress offered no support, the pillows were plump but sank as soon as you put your head on them. as a result, I got a bad back and found it difficult to go to sleep most nights. Also, as someone who stays up late, I often wouldn't leave my room the next day until 12pm. As a result, my room was only cleaned twice during a 7 day stay. I don't know why the cleaners would expect me to be up and out by 10 ish - I'm on holiday!