Exterior

Reviews of Hotel Pension Bernstein

Hotel Pension Bernstein
Nuernberger Str. 46, Berlin, BE

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 287 reviews" "
Rating 8 - Good. 135 out of 287 reviews" "
Rating 6 - Okay. 75 out of 287 reviews" "
Rating 4 - Poor. 26 out of 287 reviews" "
Rating 2 - Terrible. 10 out of 287 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Erhan

Stayed 3 nights in Oct 2023

8/10 Good

Jesper Kiby

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Central and old
Good, friendly service even though some of the staff didn't speak English. The hotel has seen better days and is worn-out but it's small and central with good breakfast and everything works. Much cosier atmosphere than one of the big hotel chains - and I guess better value for the money
Stayed 1 night in May 2023

6/10 Okay

Marc

Stayed 1 night in Mar 2023

8/10 Good

Louisa

Stayed 3 nights in Feb 2023

8/10 Good

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with friendly staff and good location
Nice location, good shopping possibilitirs and restaurant around. Easy to come and leave with U-bahns. Good breakfast. Good service!
Stayed 2 nights in Feb 2023
Response from V. Chernyak on Feb 19, 2023
Vielen Dank!Mit Freundlichen Grüßen Hotel Bernstein

2/10 Terrible

Shreya

Traveled with group
Disliked: Amenities, property conditions & facilities
This is a property with no elevator and no reception area. I informed the hotel that I would be checking in around midnight. When I finally reached the property around midnight, the front door was locked and dark. There was no message for me and there was nobody to help me open the door. Their phone number was not working and I was left to fend for myself in a foreign country in the middle of the night in icy cold condition. Luckily, I had a friend in Germany who was able to communicate to the hotel manager about my situation and after a lot of difficulty and harrowing experience, I was able to check in.
Stayed 2 nights in Dec 2022

10/10 Excellent

batia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exclent location , realy nice hotel
excellent location ! , very clean , good simple breakfast, nice room,
Stayed 4 nights in Sep 2022
Response from Hotel Bernstein on Sep 18, 2022
Danke schön für Ihre nette Bewertungen.Mit freundlichen Grüsen

8/10 Good

Lada

Traveled with family
Pension is ok for 1 night stay, close to city center
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. Good breakfast. Friendly staff.
Stayed 6 nights in Dec 2019
Response from Chernyak on Dec 25, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Fadhil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good. No lift to take the bags. That’s a big hassle. Room was compact but clean and comfortable.
Stayed 1 night in Sep 2019
Response from Chernyak on Nov 3, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Amy

Stayed 1 night in Oct 2019

6/10 Okay

John

Ok. Just!
Not as good as the photos suggest. Beds ok but rear room was a bit noisy and the bathroom was barely adequate. Very dated.
Stayed 2 nights in Aug 2019
Response from Chernyak on Aug 29, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
This hotel quite decent in a very low budget. There hotel staff are very helpful. They only need to replace the lock and keys specially for main entrance lock. Every thing is very fine.
Stayed 2 nights in Jul 2019
Response from Chernyak on Jul 31, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Chernyak on Jun 30, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the simple classic room.
Huge room with amazingly high ceilings. The room was simple but we enjoyed it very much. Breakfast was good and the service was very friendly. The only negative was the lack of air conditioning.
Stayed 1 night in Jun 2019
Response from Chernyak on Jun 30, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again.
Bed was very low. Uncomfortable chair. No desk, very low and unnecessary big tv furniture, huge closet in a small room. Floor was very dirty. No apologies when notified. Receptionist did not seem to care about her guests. During the stay it was around 30C. Not once a cold water was offered.
Stayed 3 nights in May 2019
Response from Chernyak on Jun 9, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

4/10 Poor

Ragchaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Chernyak on Jun 9, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Florence

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good food, Bad bed.
Breakfast was nice and staff was nice. Bed was bad and pillow was so bad it wasn’t even a pillow. Bed was so low to the floor and hard that it made both our backs hurt.
Stayed 4 nights in May 2019
Response from Chernyak on Jun 13, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension Bernstein business traveller.
I had stayed at Pension Bernstein before so knew what to expect. Very welcoming , comfortable bed and decent buffet style breakfast.(served 7.30-10.30 am) Location is ideal for the main shopping district and underground entrance is literally next to the property (although no noise) Relaxed and warm is how I would describe it and I would certainly use it again.
Stayed 3 nights in Mar 2019
Response from V. Chernyak on Mar 28, 2019
Thank you very much for your assessment. We really appreciate it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from V. Chernyak on Feb 18, 2019
Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Ihr Feedback ist uns sehr wichtig.

6/10 Okay

Verified traveler

Liked: Staff & service
Decent hotel in the centre of the city. Close to everything.
Stayed 4 nights in Aug 2018

8/10 Good

Liam, England

Liked: Cleanliness, staff & service
Family stay
Very good for the price. Location is great too some nice bars and places to eat close by. Very good for travellers on a budget.
Stayed 1 night in Jul 2018

2/10 Terrible

Jorge Alfredo Garmendia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this hotel people
Simply the worst hotel experience in my whole life! As soon as I checked in went to the room, the bed was so filthy! Turned on the tv just to check...not working, went to reception and they say “we have not cleaning personal nor technicians today” asked for my money back they said “not posible since it was through hotels.com Went to scandic around the corner and they fortunately had a room.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close enough to restaurants ,transport . Old decor hotel ,but clean and serviceable.
Stayed 3 nights in Jun 2018

10/10 Excellent

michael, Denver CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Prague Location
I delightful hotel, extremely large rooms, an ideal location (walking distance to Everything) and one of the best breakfasts I have had Inn Europe. I would stay again and again at this charming hotel.
Stayed 2 nights in Apr 2018
Response from V. Chernyak on May 28, 2018
Thank you very much for your opinion.

8/10 Good

Richard, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good location, close to Ku’damm!
We had a nice stay at the hotel. Only for 2 nights. The place is located right in front of U-bahn station which is great. Supermarket and cafe restaurants right downstairs. Asked the reception to book us a taxi for our early morning flight, and he made sure of that.
Response from V. Chernyak on Apr 17, 2018
thanks for the nice tip

4/10 Poor

Iren

Disliked: Property conditions & facilities, room comfort
Very disappointed!!!!
This place is not a 3* ,maybe 1. Is not well maintained, in the bathroom ceramic is cracked, shower not functioning well, furniture old style, floors are stained.the sheets on the bed were clean, but the covers under the sheets are old and turned yellow. On the first floor of the building there are some restaurants and all the rooms are on the second floor and above. After 6-7 , it gets very noisy. And it is up until 12. So you can't sleep. The only good thing was that is close to main shopping streets and public transport. There is a grocery shop across the street that is convenient. But other then that I do not recommend, internet slow , and then after the 2nd day of our staying didn't work in the room anymore. We had to go in the hallway to get connection. Go somewhere else!!!
Stayed 5 nights in Jul 2017

10/10 Excellent

patrick

Liked: Cleanliness, property conditions & facilities, room comfort
ideal location
great little hotel ideal to crash out in......handy to lots of the attractions and plenty of good food nearby
Stayed 2 nights in Jun 2017

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel, good value and very accessible
Simple hotel, but has all you need, cleanliness okay, underground station and supermarket very nearby

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stat
Good budget accommodation. Clean with friendly staff and a plentiful buffet breakfast. Only negative was poor wifi connectivity.

8/10 Good

Lesley, Boca

Liked: Cleanliness, staff & service, room comfort
Good value for money
We were greeted pleasantly and the staff were courteous - although not much English spoken. This is a very convenient location for seeing the sights of Berlin. The hotel is old but clean and modern conveniences. It is above a restaurant so was a little noisy until about 11 pm. Best value for money in the center of Berlin. Note - street parking only.

4/10 Poor

American, America

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but lacking overall
The staff was friendly, but the room was a mess and the space in the room was lacking. There was hair all over the sheets, the shower doors didn't slide all the way shut and the water in the shower didn't go down the drain quickly, causing water to just rise in the "tub." Breakfast was okay but slightly below average. Overall, I'd give this hotel a 2 instead of a 3.

8/10 Good

Jennifer, old town alexandria

Liked: Staff & service, property conditions & facilities
Spacious, good value, basic hotel, great breakfast
We stayed in a family size room with our 3 young children. It was really spacious, the kids loved it. It was basic in terms of comfort, but was a good place to rest after a busy day doing museums in Berlin. A great free breakfast was given in the morning and all the staff were very friendly.

6/10 Okay

Verified traveler

Liked: Cleanliness
A bit basic but Clean, comfortable. Breakfast was fairly inexpensive (shown as 5euros per person per day). Only gripe really is the lack of tea/coffee in the room. If you want a hot drink you have to go to a local cafe. Close to the main shopping zone and Zoo.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Steven, Yuma, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, clean, budget hotel with a great location
The hotel is in an old building, but well maintained and very clean. The location is also perfect for accessing transport and many of the main attractions in Berlin. My only complaint is that, as is expected in an old building, the walls and windows don't do a particularly good job of keeping noise out. As a result, I found myself having a difficult time falling asleep as well as waking up very early the first night. Fortunately I brought earplugs, so I got great sleep the following night.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for the money
We enjoyed our stay at Hotel-Pension Bernstein. The breakfast was good, and room comfortable. The pension is located right next to a subway station, making the location very convenient. Our only complaint is the internet, which is vey slow and not stable.

8/10 Good

Alin, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good pension hotel, in a very good position - walking 10 min to KaDeWe Friendly staff, good breakfast, nice room. No negative remarks - but don't expect more than it is, a little pension hotel with good value for money (compared with other offers in Berlin)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel.
Nice and clean hotel in a great location. Good breakfast:-).

6/10 Okay

Verified traveler

Liked: Cleanliness
Great location/clean but old
While location is very good, it does not look like the hotel has been updated with furniture for 30 years. Clean but old.

8/10 Good

LARRY S, RENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEHR GUT !
A pleasant place to stay in Berlin with easy access to local sights and public transportation.

6/10 Okay

SSinha, Chapel Hill, NC, USA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean but no fan or air-conditioner
It's your no-frills, cheap and clean place to stay. A15 min walk from Berlin Zoologischer Garten train and bus station. Bus #100 starts from there and takes you to all the must-see sights in Berlin. The neighborhood was quite. Hotel entrance is on the first floor and there is no elevator. Motion sensor lights take a moment to turn on. The room ( and bathroom ) was cosy and clean. However, it had no fan or air-conditioner. We opened the windows and it was much better but not very comfortable. They served the standard breakfast. No need to buy water bottles though, a water filter was available for guests' use. The in-room complimentary wireless was good.Receptionists were brusque and didn't know English, so we didn't think of asking them if they can store our luggage after check-out.

8/10 Good

Pete, London

Liked: Cleanliness, property conditions & facilities, room comfort
Simple old practical
Nothing fancy - it's close to hop on hop off bus - it's the best way to see Berlin. We had a good experience. Good Vietnamese restaurant across the street.

10/10 Excellent

Mina, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel in Berlin!
This hotel was great, the rooms were huge and clean. The owner was extremely nice, and since we arrived early, took our luggage in and stored it while we went out for the day. The breakfast was great, and had a wide variety of food to eat. The hotel's location was great too, and only one street away from the main downtown of Berlin. If you want to get the hop in/hop off bus tour (which I highly recommend since its the cheapest way to see Berlin), their first stop is also in the downtown area, and super close to the hotel. The metro stop is also right next to the building of the hotel. If I ever come to Berlin again, which is probably one of the nicest cities in Europe, I would definitely stay here again. Oh yeah, only one downfall, there is no elevator in this hotel, but the hotel is only on the first floor, so you only have to climb two flight of stairs, which wasn't bad since our luggage was humongous and we didn't find it that bad.

4/10 Poor

Motoko, San Jose, CA

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to the station.
The hotel staff does not speak English. The complimentary breakfast was not good.

8/10 Good

Raghu, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernstein hotel in Nuernberger Str. 46, Berlin
Starting with positive note, Hotel is really awesome in all perspectives (location, cleanness, ambiance, wifi and breakfast) and I will recommend this hotel in all the seasons. However it was mentioned that staff was multilingual, which is actually lagging- staff barley knows English and faced bit difficulty to communicate.

10/10 Excellent

Gantuya

Stayed 1 night in Jan 2024

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sandra

Traveled with family
Disliked: Property conditions & facilities
Sehr nette Mitarbeiter
Stayed 3 nights in Dec 2023