Ratings based on 170 Verified Reviews

4.0 out of 5
85% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
Very quiet. Unlike many European hotels, this hotel had complete climate control for the room.
Comment from Hotel Management
Jan 3, 2017 by Quality team, Hotel Management
Dear guest, thank you for your great hotel review. Nice to read that you felt comfortable in your room because of the silence and climate control. We look forward welcoming you again soon, here at Kongresshotel Potsdam. Kind regards, Your quality team
5 out of 5
by A verified traveler

Excellent high end hotel to just chill !!!!

Posted Sep 26, 2016 on Hotels
Excellent location to just relax and enjoy the nature. It is a short drive to Berlin about 20-40 mins drive if one wants to enjoy a busy hectic city life. The city center of Potsdam is only a few km away. There are a lot of restaurents and sightseeing places but I didn't have the chance to see them due to my hectic work schedule. Overall one of the best hotels in the region to relax and so I will definitely go back on my leisure time.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for Potsdam and Berlin site seeing

Posted Jul 11, 2016 on Orbitz
Great hotel - Helpful staff, clean and spacious room, beautiful view and easy to get to sites. My family of four were comfortable in the big room and saw most of Berlin and Potsdam. Nice and quiet place to relax in after site seeing!
Comment from Hotel Management
Jul 23, 2016 by Quality Team, Hotel Management
Dear Orbiz, thank you very much for the positive evaluation of our Kongresshotel Potsdam and that you took some time to write down your impressions so detailed. We are glad that you have chosen us and that you felt so comfortable at Lake Templiner. Nice to read that you have experienced most of Potsdam and Berlin. We would like to welcome you again on board our airships. Best wishes and until next time, your quality team
3 out of 5
by Norma from Lancashire

Way out of Berlin but nice room

Posted Jul 10, 2016 on Hotels
Hotel staff this evening snooty there was a lot of uniformed men booking in the hotel at the time ,room really hot and stuffy if you opened the balcony door it was the train noise you heard ,or noisy guests .the reception staff the following morning were friendly and pleasant
Comment from Hotel Management
Jul 22, 2016 by MES, Hotel Management
Dear Norma, thank you very much for the evaluation of our Kongresshotel Potsdam and that you have chosen us. We are glad that you enjoyed your stay on board our airships. We do not want you to get bad impressions of our staff, so this will be focused on in our next quality meeting. We would like to welcome you again soon in beautiful Potsdam. Best wishes and until next time, your airship crew
3 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Reasonably good but could be improved

Posted Jul 3, 2016
Pros: Potsdam nice and transport good plus hotel situated on lovely lake. Great hotel for conferences.
Cons: Fridge and coffee in room
Location: Not much - need to catch tram or bus ti charlottenplatz which is 100 mis away by tram and nice village atmosphere
Overall the hotel's heating was too high and room heating could not be adjusted. Not a lot of information in English and in room. No coffee in rooms for guests but staff friendly.
Comment from Hotel Management
Jul 6, 2016 by Quality Team, Hotel Management
Dear guest, thank you very much for the evaluation of our Kongresshotel Potsdam and that you enjoyed your stay in the biggest congress hotel of Brandenburg. We are glad that you have chosen us and that you liked the layer of our hotel nearby the lake and close to the historical city centre. We have many different room categories but not all of them offer a fridge and a coffee and tea station. For these facilities you have to book another category. Please ask our reception staff, we are there for you! We would like to welcome you again on board our airships soon. Best wishes and until next time, your airship crew
5 out of 5
by Arieh from herzlia

nice hotel

Posted Jul 2, 2016 on Hotels
very nice and good area
Comment from Hotel Management
Jul 6, 2016 by MES, Hotel Management
Dear guest, thank you very much for the positive evaluation of our Kongresshotel Potsdam at Lake Templiner. We are glad that you have chosen us and that we could left a good impression on you. Best wishes and until next time, your airship crew
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 26, 2016
Pros: Superb breakfast, friendly poly-lingual staff
Cons: I was there during a summer hot spell. The lack of air conditioning made the inside very stuffy and uncomfortable, especially large conference rooms
Location: Easy access on 91 S-bahn line. Trains runs 3x/hr into town. Great running/cycling trails around the lake
Stayed 10 days for a 800 person international science conference.
Comment from Hotel Management
Jun 28, 2016 by quality team, Hotel Management
Dear guest, Thank you for your feedback. We are glad that you enjoyed the conference here as well as the amenities/ facilities. The house was once built as an acadamy. Back then, AC was unfortunately not included. Therefore, we as the hotel are refetting AC bit by bit. We only have few time slots throughout the year to do so, hence it is a longterm process. Our new rooms (double room premium, deluxe junior suite) as well as our studios already offer this necessity. We hope to welcome you again one day. Kind regards and all the best. Your quality team
4 out of 5
by Panos

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jun 21, 2016 by MES, Hotel Management
Lieber Gast, vielen herzlichen Dank für die Bewertung unseres Kongresshotels Potsdam. Wir freuen uns, dass Sie sich als Gast in unserem 4-Sterne-Hotel in Brandenburgs schöner Hauptstadt wohlgefühlt haben und würden uns freuen, Sie bald wieder an Bord unserer Luftschiffe begrüßen zu können. Herzlichst, Ihr Qualitätsteam
4 out of 5
by A verified traveler

Posted Jan 31, 2016 on Hotels
Comment from Hotel Management
Apr 16, 2016 by MES, Hotel Management
Dear guest, thank you for evaluating your experience in our hotel with 4 stars. All the best, the quality team of Kongresshotel Potsdam
4 out of 5
by Nour

Posted Nov 7, 2015 on Hotels
Comment from Hotel Management
Apr 30, 2016 by MES, Hotel Management
Thank you for your evaluation. Kind regards, your quality team