Ratings based on 507 Verified Reviews

4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Nice hotel, great location

Posted Feb 9, 2017
Pros: Location.
Cons: Nothing much, for the price it was brilliant.
Location: Loads of nice bars and cafes nearby and excellent transport to all main tourist attractions.
Incredibly good value for this hotel in central Schoneberg. Very helpful and friendly staff. No downsides.
Comment from Hotel Management
Feb 9, 2017 by Gorana Graßhoff, Hotel Management
Dear Eric, wow we are very happy to read your review! Thank you very much for your kind comment. We are pleased to welcome you again at our hotel. Best regards Gorana Graßhoff Front Office Manager
3 out of 5
by A verified traveler

good location

Posted Nov 2, 2016 on Hotels
The wifi service was terrible
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Posted Oct 17, 2016 on Orbitz
Great bed ;) Location central to good eats and close to bus line
Comment from Hotel Management
Nov 3, 2016 by Mercure Hotel Berlin Zentrum, Hotel Management
Dear Kevin, Thank you very much for your kind feedback concerning our bed and location. We are pleased to welcoming you again at Mercure Hotel Berlin Zentrum! Best regards Gorana Graßhoff Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good area for gay bars/nightlife/shopping & eating

Posted Aug 13, 2016
Pros: Location
Cons: Sort water pressure out
Location: Gay area
3 star city hotel good for a short break this hotel does not have health club, gym or pool. Had a room on high floor very quiet apart from water pump in the morning sounds like a Motorbike engine. Bed comfy but square pillows. Shower room very nice but water pressure was slow very slow. Tea coffee good but stingey with coffee bags and no milk for tea creamer dosnt work. Did nt have breakfast so can't comment on breagyy
Comment from Hotel Management
Aug 14, 2016 by Mrs. England, Hotel Management
Dear guest Much to our regret we did not fulfill your expectations but we assure you, that we take your comments seriously and proof it critically. See you soon. Mercure Hotel Berlin Zentrum
4 out of 5
by Christopher from Staffordshire. UK

Ideal for those who like to walk

Posted Jul 30, 2016 on Hotels
Good location for walking to shopping and major tourist sites. Polite staff. Glean/ Tidy room
Comment from Hotel Management
Aug 2, 2016 by Pia, Hotel Management
Dear Thank you for your kind review. The staff say thanks to your kind words. Best regards Mercure Hotel Berlin Zentrum
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel.

Posted Jul 22, 2016
Great hotel. Only drawback was uncomfortable pillows.
Comment from Hotel Management
Jul 24, 2016 by Mercure Hotel Berlin Zentrum, Hotel Management
Dear mercure guest Thank you for your reply. Please ask the next time at reception for a different pillow. Kind regards Mercure Hotel Berlin Zentrum
5 out of 5
by Peter from Valby

Perfect city-break

Posted Jul 11, 2016 on Hotels
Very nice. Extremely friendly staff.
Comment from Hotel Management
Jul 24, 2016 by Pia, Hotel Management
Dear Valby Thank you so much for your kind reply. We are happy to welcome you again in our hotel. Kind regards Mercure Hotel Berlin Zentrum
3 out of 5
by Simon

Good Hotel, Good Location.

Posted Jul 3, 2016 on Hotels
Rooms are a little on the small side, but good enough for a few nights. Breakfast's seemed a little dis-organised, with too few staff looking after too many customers. Other than that, it's a good hotel, clean, quiet, well-maintained hotel in a great location. I've stayed here before, and will probably do so again.
Comment from Hotel Management
Jul 24, 2016 by Pia, Hotel Management
Dear Simon Thank you for your feedback. It´s great to hear that you enjoyed Berlin and our hotel. We are looking forward to welcome you again. Kind regards Mercure Hotel Berlin Zentrum
3 out of 5
Recommended
for Everyone
by A verified traveler from Cape Town

As expected 3 Stara

Posted Jun 28, 2016
Good Stuff: location, super friendly staff, clean rooms. Improvements: Hotel decor and rooms looks from 80's need refreshment, two single beds pushed together - rather than comfy double bed. Huge huge factor in summer - NO AC!!! Berlin is hot and stuffy in summer you need AC believe me I'm from South Africa!! Windows face on noisy street so option to sleep with window open for a breeze is a no. For the price hotel was ok but do shop around there are tons of hotels in area if you can pay the same or slightly more go for another hotel - This was a late booking for me and I picked this hotel because of price - normally stay at Axel or Quentin Design hotel both was full during my dates.
Comment from Hotel Management
Jun 30, 2016 by Mrs. England, Hotel Management
Dear guest Thank you for your comment. Please book the next time our spacious privilege room. All privilege rooms feature an air conditioning. We hope to welcome you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Okay hotel in good location

Posted Feb 21, 2016
The hotel is fine, has everything you need and is very clean. My only issue was the constant noise from the room above which sounded like constant movement of furniture... Shane the rooms aren't carpeted for this reason