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Get an overview of this hotel4-star Berlin hotel in Lichtenberg with restaurant

Location

Located in Lichtenberg, this hotel is 0.3 mi (0.5 km) from Stasi Museum Berlin and within 3 mi (5 km) of Alexanderplatz and ALEXA. Ring Center and Stasimuseum are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and coffee/tea in a common area.

Room Amenities

All 99 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, refrigerators, and flat-screen TVs.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. This Berlin hotel also offers a sauna, a terrace, and tour/ticket assistance.

NH Berlin City Ost has designated areas for smoking.

  • Free WiFi 
  • Sauna 
  • Safe-deposit box at front desk 
  • Total number of rooms - 99 
  • Number of floors - 6 
  • 24-hour front desk 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Restaurant 
  • Luggage storage 
  • Laundry facilities 
  • Meeting rooms 2 
  • Multilingual staff 
  • Terrace 
  • Year Built 1998 
  • Conference center 
  • Snack bar/deli 
  • Number of buildings/towers - 1 
  • Television in common areas 
  • Shopping on site 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free WiFi 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Hair dryer 
  • Air conditioning 
  • Soundproofed rooms 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Slippers 
  • Bathtub or shower 
  • Deep soaking bathtub 
  • Desk 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Rossini Quattro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10 AM for a surcharge. You can order a meal from room service during limited hours.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 27 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs and cats only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: EUR 50.00 per stay
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 16.90 per person (approximately)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 40.00
  • Rollaway bed fee: EUR 27 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Frankfurter Allee
  • Frankfurter Allee Hotel
  • NH Berlin Frankfurter Allee
  • NH Berlin Frankfurter Allee Hotel
  • Nh Berlin Frankfurter Allee Hotel Berlin
  • NH Berlin City Ost Hotel
  • Ost Hotel
  • NH Berlin City Ost

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.



NH Berlin City Ost ratings based on 96 Verified Reviews

Learn more.
3.6 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
Learn more.

Visiting family in Berlin

4 out of 5
by from West Midlands, England
Posted Nov 29, 2016
Close to where we wanted to be, lovely hotel with nice helpful staff and a nice clean room. All I would say is and this is by no means a mark down but the only thing that was missing was a kettle and cups in the room instead of having to go to reception to buy tea or coffee. Overall a great stay though.
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Nice hotel

4 out of 5
by from Armenia
Posted Jul 9, 2016
good environment and excellent atmosphere. HOTEL location is excellent, near U and S stations, also near GALLERY market with many stores and food points.
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Nice hotel that is close to the train station.

4 out of 5
by from CA
Posted Jul 5, 2016
The hotel was clean, the staff are friendly and the location is close to the train station. Berlin is a beautiful city and we enjoyed our stay there.
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A bit out of the way but very comfortable.

4 out of 5
by from Bristol, UK
Posted May 7, 2016
Pros: Very helpful staff, rooms well kept and area generally quite quiet.
Location: Not too much to do in the immediate area, however very close to a shopping centre so useful for supplies. Tram stop U-bahn and S-bahn very close.
Berlin is a large city, impossible to get anywhere without relying on public transport or driving, and the hotel was a bit more out of the way than I would have liked. The distance is reflected in the price however and it's only a few minutes walk from the U-bahn and S-bahn so not as bad as it could have been.
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Nice hotel central location

5 out of 5
by from Glasgow
Posted Jan 11, 2016
Pros: The staff were incredible and spoke great English
Location: It's round the corner from a thriving mainstreet with lots of shops and even (two I believe?!) shopping centres, also nearby a vegan doner kebab shop
My boyfriend and I stayed at this hotel over the festive period 2015 and loved it! Upon arrival there was a problem with our booking but the concierge made us feel at ease and arranged everything ASAP and showed us to our room. He also suggested some places for us to go on New Year's Eve and talked us through the journey to the city centre via U-Bahn. (Which is SO simple!) There's a thriving mainstreet just around the corner if you didn't want to go to Alexanderplatz every day AND about 20 minutes walk away there is a VEGAN donner kebab shop! The hotel itself looked great from the outside and was quite cosy in the rooms, although it did get a bit chilly at night. The beds were great and the covers and pillows (which are feathers, just so people are aware- I know some don't like feathers) were so soft and warm. There were also two lounge chairs by the window with foot rests that were where we spent most of our time relaxing and reading. Overall a great stay and I would recommend to a friend due to it’s convenient location and general cleanliness.
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Convenient to train station and tube and nice area

5 out of 5
by from southampton england
Posted Dec 14, 2015
My friend and I shared a twin room and found the hotel to be quiet very clean and our room very comfortable bathroom was lovely the staff were very polite and helpful and friendly we also used the bar joined with the hotel and again the staff were lovely would stay there again for sure
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Decent hotel with one big problem

3 out of 5
by from Los Angeles
Posted Aug 21, 2015
Pros: Clean, courteous service.
Cons: WIFI
Most of the basics were fine. Courteous front desk, easy check in, clean room, AC was a nice plus. Straightforward and simple. The big problem is this hotel's attitude about WIFI. They offer a Free WIFI connection and an Enhanced (premium?) plan. The Free WIFI is awful and time-consuming to use. I am talking about basic use (maps, websites, images), not even trying to watch streaming movies. I think the practice of giving guests the expectation of free Internet, for the guest to find out that the Internet is borderline-unusable unless they want to pay more, is a questionable and dishonest business practice. In 2015, WIFI is basic infrastructure. Much like one would not charge extra for 'enhanced lighting' or 'enhanced water cleanliness,' WIFI should be provided at a reasonable standard of quality. If this means the hotel needs to increase their room rates to keep a healthy bottom line, then they should raise their room rates.
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Not bad, not great

3 out of 5
by from California
Posted Aug 11, 2015
Pros: Proximity to an area containing many excellent restaurants, and the front desk staff were all quite friendly and helpful.
Cons: The property could use a facelift.
Location: Other than the restaurant area described above, the property is somewhat isolated.
We've had amazing experiences (NH Florence) and less than wonderful experiences (NH Napoli) with this chain. With regard to our stay in the NH Berlin City Ost, nothing was so bad as to warrant a complaint, but the room wasn't particularly clean, there was actually paper trash and toenail trimmings on the carpet, the bed wasn't flat; the mattress needed replacement, and the air conditioning only made the room less than hot, despite the thermostat being set to the absolute coldest temperature. It was obvious that it was an older property that needed remodeling. That having been said, it was relatively inexpensive, and was a quick walk to a Ubahn station.
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Central Location - Nothing Overly SpecialThough

3 out of 5
by from Melbourne
Posted Apr 9, 2015
Pros: Location and free parking, parking is not undercover though (although you can pay to go in the garage)
Location: Bars and restaurants near by, but book ahead as it was booked out with our experience
Nice staff, good location, no real wow factor to the overall stay
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3 out of 5
by
Posted Oct 24, 2014
Pros: its very clean
Cons: the staff's treatment and the size of the lobby
Location: there are better hotels at better locations, even in better prices. the hotel is close to the train station and to a nice supermarket with good prices
they write in the site that there is a fitness room in the hotel, but there isn't. the staff is OK, not very nice. they do what they have to do, without a smile or kindness
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