Ratings based on 3,265 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel. Clean, spacious rooms, staff is v

Posted Jun 24, 2017
Pros: Everything.
Cons: Had no complaints
Location: Train is right across the street, so you can go anywhere. You can walk to the beautiful Tiergarten and the Brandenburg Gate
It is a wonderful hotel. Has all amenities and the staff was very friendly and helpful. Close to transportation. Very clean and rooms were great & spacious. Highly recommended.
Comment from Hotel Management
Jun 29, 2017 by Team NOVOTEL, Hotel Management
Dear Guests, thank you so much for your great praise! We are so glad you liked our hotel and services and hope to welcome you back soon! Kindest regards Diana F. / NOVOTEL Berlin Am Tiergarten
5 out of 5
Recommended
for Everyone
by A verified traveler from Littlehampton

Family friendly hotel

Posted Apr 21, 2017
Made to feel welcome the moment we arrived. Nothing was too much trouble. Location of hotel next to train station was ideal for us.
Comment from Hotel Management
May 3, 2017 by Team NOVOTEL, Hotel Management
Dear Duncan Thank you for your visit and for you lovely feedback about your family stay with us. All the best Diana Frisch NOVOTEL Berlin Am Tiergarten
5 out of 5
Recommended
for Couples
by A verified traveler from Manchester, UK

Next to Tram stop, extremely convenient

Posted Apr 18, 2017
Pros: Clean
Cons: the eco friendly note that states new towel = leave towel on floor, or hang up if I wanted to keep - this was ignored as I hung mine up (2nights stay)
Location: Next to tram stop, flea market and garden.
Would highly recommend this hotel, staff are extremely friendly and helpful! Room was spotless and included daily room service/cleaning.
Comment from Hotel Management
May 3, 2017 by Team NOVOTEL, Hotel Management
Dear Thuy Thank you for your great evaluation. It is a pleasure to read that you are full of praise for the entire team and we are so grateful for your positive feedback. Best wishes The Team of the NOVOTEL Berlin Am Tiergarten
4 out of 5
by Brannon

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Thomas Frisch, Hotel Management
Dear Guests Thank you so much for your feedback! Regards The NOVOTEL Berlin Am Tiergarten
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Located just next to S-Bahn Tiergarten

Posted Mar 31, 2017
Pros: Can't emphasise enough how great the location is.
Location: Just next to S-Bahn. 10 minutes walk to Zoo Berlin, 15 minutes walk to Bikini Berlin.
Great location close to many tourist attractions. I took a walk from there all the way to Alexanderplatz in the day (there were a lot of things to see and eat on the way), and took the S-Bahn back to the hotel at night. It is literally just across the street from the S-Bahn. I didn't see any convenient stores or restaurants around. During the weekends there is a vintage flea market just in front of the hotel. Take note that the room only has a fridge, but no freezer. We only noticed after bringing ice cream back to the room!
4 out of 5
by celine

Great Location

Posted Mar 19, 2017 on Hotels
The hotel location was great however, fewer place for food or restaurant around it.
Comment from Hotel Management
May 11, 2017 by Thomas Frisch, Hotel Management
Dear "celine", Thank you very much for your kind review. We are glad, that you enjoyed your recent stay with us. Best regards from Berlin Sincerely, NOVOTEL Berlin Am Tiergarten
5 out of 5
Recommended
for Everyone
by A verified traveler from Bury St Edmunds, UK

berlin leisure

Posted Mar 5, 2017
Pros: location, clean, friendly staff, reasonable bar prices, good room size
Location: Tiertgarden, brandenburg gate, reichstag so much more in the middle of Berlin
cool place good location next to s bahn and easy to get to all the berlin attractions
Comment from Hotel Management
Mar 15, 2017 by Anja Heppner-Front Office Manager, Hotel Management
Dear Steve, thank you very much for taking the time and telling us about your experiences for your stay at Novotel Berlin Am Tiergarten. We are more than happy that you enjoyed your time with us. Please rest assure that we will share your comments with our team. Best wishes from Berlin
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 2, 2017 on Hotels
5 out of 5
by Susan

Great staff made for a successful stay.

Posted Feb 21, 2017 on Hotels
An impressive 4 star hotel close to Tiergarten metro station. What made our stay particularly successful was the helpful, polite and friendly staff. They were never pushy, just there when you needed them and very efficient. Buffet breakfast was decent although not exceptional. Bar was pleasant. Good quiet location not far from city centre. Very limited choice of British TV channels but you probably wouldn't go for the TV selection. Would go again.
5 out of 5
by Yakov from Israel

Recommend this hotel

Posted Jan 12, 2017 on Hotels
very comfortable. value for money. Near public transportation. sauna. breakfast.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear Yakov Thank you so much for your five-star-rating. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Anna Irmer Executive Assistant Manager NOVOTEL Berlin Am Tiergarten