Good hotel is great location
Posted Mar 4, 2017
Stayed at this hotel for 2 nights. It is in a great location as it is in the centre of Berlin, and within walking distance of both the U-Bahn and the S-Bahn. There are plenty of shops and restaurants nearby. Rooms have a mini-fridge, safe, and hairdryer. View from our room was good.
Rooms are quite small, and there was only a curtain to separate the shower from beds. Beds only came with one pillow each but the hotel were happy to provide us with more. A major drawback is that wifi is not free, it is 9.50EURO per day.
On the day we were leaving, checkout was at 12pm but our flight was not until 6pm. The hotel have a luggage storage room but they charged 2EURO per bag.
Comment from Hotel Management
Mar 9, 2017 by m, Hotel Management
Thank you for taking the time to share your feedback. We are a large hotel with a high occupancy. We also want to offer our guests the best possible service. Unfortunately, we live in uncertain times and our hotel is situated at the busiest place in Berlin. We therefore do everything to provide the highest possible level of security to our guests. We charge a fee of 2.00 € per piece of luggage. Each piece of luggage is given a sticker with the name of the guest. We are convinced that this handling makes a high level of security possible for all our guests. We hope to welcome you back to our hotel very soon!
Sincerely, Martina M., Senior Customer Manager