Ratings based on 199 Verified Reviews

4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Short Break In Berlin at the Park Plaza Hotel.

Posted May 16, 2017
Pros: See Above.
Cons: See Above.
Location: See Above.
.My wife and I recently spent three nights at the Park Plaza Hotel in Kurfurstendamm on our holiday break. The hotel is very close to the U9 Kurfurstendamm station and a short walk from the Zoologischer Garten railway station. This station is one of the main S Bahn and U Bahn railway stations in the former West Berlin and a meeting point for many of the excellent walking tours in Berlin. There is also a bus station next to the railway station where you can get access to all of Berlin and surrounding areas at remarkably low fares. Kurfurstendamm is one of Berlin’s major shopping centres. Our room was clean and comfortable and had all the facilities that one would expect from a good hotel, TV, safe, tea and coffee making, mini bar, etc.. The room service was also good with a daily cleaning service that ensured that the standard of cleanliness was maintained. The staff at the reception and the bar spoke excellent English, were always helpful, courteous and ending a busy day with a few drinks at the bar was always a pleasant experience. We did not have breakfast at the hotel because we believed that 15 Euros was a bit expensive if we only wanted a small breakfast. However, there are some excellent cafes near the hotel where you can get an excellent small breakfast at a reasonable price. We would have no hesitation in using this hotel again when visiting the former West Berlin.
Comment from Hotel Management
May 17, 2017 by Katja Hagenbucher, Hotel Manager, Hotel Management
Dear Joe and Ellen, We are very delighted to hear that you had a great experience at the Park Plaza Berlin Kudamm. Please allow me to take this opportunity to thank you for staying with us and for taking the time to write this fantastic review about your stay at our hotel. We actually have a special price for breakfast at the moment (€9); I am sure if you were not made aware of this. On behalf of our entire team at the Park Plaza Berlin Kudamm we look forward to welcoming you back in a not too distant future. Sincerely, Katja Hagenbucher Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel,close to the centre

Posted Dec 27, 2016
Pros: s.a
Cons: the pictures in the bedrooms,a
Location: very close to the centre and to the kurfürstendamm,the station and cinemas.
very friendly,extremely helpful receptionists.the hotel is close to the main attractions of west berlin.
Comment from Hotel Management
Dec 28, 2016 by Katja Hagenbucher, Hotel Management
Dear guest, thank you very much for taking the time to post your feedback here. I was sorry to hear that you didn't really enjoy the art of the artist displayed in our hotel and the bedrooms but I was pleased to hear that you enjoyed the rest of your stay. Looking forward to welcome you back one day. All the best for 2017, Katja Hagenbucher Hotel Manager
4 out of 5
by A verified traveler

Well-equipped room

Posted Dec 11, 2016 on Hotels
A good base for visiting the Xmas markets in December.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to post your review following your stay with us here at the Park Plaza Berlin Kudamm. We are delighted to see you rated your stay so highly and enjoyed your room. We look forward to welcoming you back in the very near future. With our best wishes, Katja Hagenbucher Hotel Manager
5 out of 5
by A verified traveler from cairo

perfect hotel

Posted Dec 11, 2016 on Hotels
very nice hotel, neighbourhood is really nice too very close to the zoo.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Dear guest from Cairo, thank you very much for your fantastic rating and your kind words. Hope to welcome you back soon again. Kind regards, Katja Hagenbucher Hotel Manager
4 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear guest, we appreciate you taking the time to give us some valuable feedback. On behalf of our entire team at the Park Plaza Berlin Kudamm we would like to thank you for your visit and we hope to see you again when your travels bring you back to the area! Sincerely, Katja Hagenbucher Hotel Manager
4 out of 5
by A verified traveler

Posted Oct 21, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your positive rating. Hope to welcome you back soon again. Kind regards, Katja Hagenbucher Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central to all we needed

Posted Oct 4, 2016
Pros: Everything, Especially the English TV Channels that were available.
Cons: Better Tea and Coffee and provide milk
Lovely clean hotel friendly, helpful staff. Everything to hand that we needed.
Comment from Hotel Management
Oct 5, 2016 by Katja Hagenbucher, Hotel Management
Dear guest, Wow, thanks for this amazing review, what a delight to read. I have shared your comments with the entire team, we’re very pleased to have provided a great experience for you during your time in Berlin. We hope to see you again in the near future. Kind regards, Katja Hagenbucher Hotel Manager
4 out of 5
by A verified traveler

environmentally conflicted

Posted Sep 28, 2016 on Hotels
why do hotels try to do their bit for the environment and then install trendy bathrooms with no stoppers/plugs for the sink? tongue in cheek question but a pleasant hotel.
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your honest feedback-much appreciated! On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin. Best wishes, Katja Hagenbucher Hotel Manager
5 out of 5
by HO YUEN from London

Good mid-range hotel in safe neighbourhood

Posted Aug 29, 2016 on Hotels
In the heart of the shopping district and a short walk to the station. The mattress in my room was very comfortable and I give this a specific mention as I'm quite fussy about my comfort. Staff were friendly and helpful at all times. I had a street-facing room on the first floor and wasn't disturbed by it.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Ho Yuen, thank you very much for the lovely feedback you have given us and especially your great comment in regards to our mattresses! On behalf of my team I would like to thank you for your visit and hope to see you again when you are back in Berlin. Best wishes, Katja Hagenbucher Hotel Manager
4 out of 5
by A verified traveler

Posted Jul 6, 2016 on Hotels
Comment from Hotel Management
Jul 8, 2016 by Katja, Hotel Management
Dear guest, thank you very much for your fantastic rating! Hope to welcome you back soon again. Kind regards, Katja Hagenbucher Hotel Manager