Ratings based on 3,766 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire, England

Great hotel and good location to the city.

Posted Jun 3, 2017
Stayed for 2 nights at the Pullman Berlin Schweitzerhof with my husband, 12 year old daughter and mother-in-law. The facilities in the spa were a welcome relief after a long day site seeing. Bedrooms comfortable and nice quiet rooms. Some construction work going on in the day but didn't really cause any issues. Breakfast was amazing, hand cooked omelettes and a wide chose of hot and cold buffet.
Comment from Hotel Management
Jun 16, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Hannah, thank you so much for your detailed feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tamworth Staffs

Great hotel close to all attractions

Posted Jun 3, 2017
Excellent stay at the Pullman,no issues at all. Staff all very friendly and helpful with info on places to visit bus train times and such Try the restaurant meals were really nice and a reasonable price Nice swimming pool and sun deck Would stay there again without a second thought
Comment from Hotel Management
Jun 16, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Buster, thanks for your kind review. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
4 out of 5
Recommended
for Families
by A verified traveler from London

Nice hotel with swimming pool and sauna

Posted May 24, 2017
Pros: Good location, swimming pool and sauna
Location: near underground station, shopping centers and near an out door market, where there are lots of food stalls, serving variety of nice food
My wife loves swimming pool and sauna, everywhere we go, we always choose hotels that have swimming pool and sauna. The sauna here have changing rooms separately, one for male and one for female (like hotels around the world that we have stayed), then both sides merge to 2 separate sauna rooms. My wife got in the sauna room near the female changing room thinking that was for female, only to find 2 stark naked men inside (and no one else). She went to the next sauna room and find another 2 stark naked men in there too (and one men has a towel wrapped around the waist). She asked the staff lady and was told that this was a norm there. My wife was not comfortable, as a lone woman, sitting in a room that has 2 naked men, and wonder that there are 2 big sauna rooms and only 6 users (only 1 women), why 4 naked men have to occupy both rooms. She ended up sitting in the room with 2 naked men and one not naked men. This is a personal opinion, maybe she should learn to be more comfortable sitting next to naked men, but I only write what she felt. Otherwise it should have been 5 stars overall rating.
Comment from Hotel Management
Jun 16, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Manh, we certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our guest online questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and in our hotel, and I am very happy that my staff was able to meet your expectations. Thank you also for your advice to the dress code in our swimming pool area. To be very honest, our staff in the Le Spa is aware of the problem. But due to sauna behavior in Germany it is not easy to handle this topic consequently and in the same time with a sensitive note. We hope that we can greet you again during your next stay in Berlin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Berlin break

Posted May 8, 2017
Great hotel would have liked more coffee in the room and we had a bit of a walk to our room but other than that hotel was in great location easy to get to everywhere from there,near shops and transport to main sightseeing places staff friendly pool was great
Comment from Hotel Management
May 11, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Marie, thank you so much for your detailed feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harrow, UK

Nice hotel well located in West Berlin

Posted May 7, 2017
Good hotel, clean nice rooms. One was a very big room. Pool was big and nice sauna and steam. I didn;t give it excellent as I think you can get decent rooms in a lesser rated hotel but depends if use for business or pleasure. Can't fault it really. Maybe could have a better bar. Was a nice bar but on the ground floor so don't get that cozy feeling. Didn't use the restaurant or have breakfast at the hotel. I'd stay again for sure.
Comment from Hotel Management
May 11, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Perm, thank you for taking the time to tell us about your experience at our Hotel. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 23, 2017
Fab location beautiful hotel first class facilities would recommend
Comment from Hotel Management
Apr 25, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Guest, thank you for your fantastic star rating, we are delighted to have hosted your visit and that you had such a wonderful time.
5 out of 5
Recommended
for Everyone
by A verified traveler

CUSTOMER FROM SAN DIEGO , SOUTHERN CALIFORNIA USA.

Posted Apr 19, 2017
JEFFREY (THE MANAGER) WITH HIS STAFFS ARE EXVELLENT, ABOVE AND BEYOND IN CUSTOMERS SERVICES . CONTINENTAL BREAKFAST IS EXCELLENT. OVERALL IS OVER OUR EXPECTATIONS, ABSOLUTELY , WE'LL BE BACK WITH FRIENDS.
Comment from Hotel Management
Apr 21, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Joseph, thanks for your kind review. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria, UK

Lovely hotel close to the zoo

Posted Apr 18, 2017
Pros: The rooms, the spa and the huge swimming pool and the friendly and helpful staff.
Cons: English news channel on the TV but not much else.
Location: It is in the city centre, 5 mins walk to the Zoo & Aquarium and the Kaiser William Church memorial and 10 mins to KaDeWe department store.
We stayed at the hotel for 5 nights for my wife's birthday and our two adult children also came. We had three rooms on the 5th floor overlooking the Teirgarten. The hotel is centrally located near to Teirgarten and the Zoo. We flew into Schonenefeld Airport and caught a train to the Zoo station and then caught a taxi to the hotel (our intention was to walk but it was about 11.30pm so the taxi was easier). It is about a 40 min walk through Teirgarten to the Brandenberg Gate and the Reichstag. The hotel staff were friendly and helpful in pointing out area's worth visiting.My wife and I had been to Berlin a couple of times in the past but when it was split between East and West and it was amazing to see how it has integrated into one city now.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Mac, thank you for taking the time to tell us about your experience at our Hotel. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from i

Excellent

Posted Apr 18, 2017
This hotel addressed everything you would expect from a hotel and added extra for an exceptional stay. Having a nespresso, bottled water daily, toiletries and umbrella if necessary. The leisure facilities where absolutely fantastic for all travellers. Furthermore exception train, bus,metro links. A great base for a visit to Berlin .the breakfast addressed all needs.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Outstanding, thank you so much for your detailed feedback about your recent stay. It is a great pleasure to read such nice compliments. It was a great pleasure to have you here. We look forward to welcome you back very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Accessible location good access to airport.

Posted Apr 14, 2017
Great value hotel with excellent pool. Breakfast overpriced so didn't eat in hotel, many options available locally for a third of the price.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear UK family of 4, thank you so much for your detailed feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.