Ratings based on 3,720 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 23, 2017
Fab location beautiful hotel first class facilities would recommend
Comment from Hotel Management
Apr 25, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Guest, thank you for your fantastic star rating, we are delighted to have hosted your visit and that you had such a wonderful time.
5 out of 5
Recommended
for Everyone
by A verified traveler

CUSTOMER FROM SAN DIEGO , SOUTHERN CALIFORNIA USA.

Posted Apr 19, 2017
JEFFREY (THE MANAGER) WITH HIS STAFFS ARE EXVELLENT, ABOVE AND BEYOND IN CUSTOMERS SERVICES . CONTINENTAL BREAKFAST IS EXCELLENT. OVERALL IS OVER OUR EXPECTATIONS, ABSOLUTELY , WE'LL BE BACK WITH FRIENDS.
Comment from Hotel Management
Apr 21, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Joseph, thanks for your kind review. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cumbria, UK

Lovely hotel close to the zoo

Posted Apr 18, 2017
Pros: The rooms, the spa and the huge swimming pool and the friendly and helpful staff.
Cons: English news channel on the TV but not much else.
Location: It is in the city centre, 5 mins walk to the Zoo & Aquarium and the Kaiser William Church memorial and 10 mins to KaDeWe department store.
We stayed at the hotel for 5 nights for my wife's birthday and our two adult children also came. We had three rooms on the 5th floor overlooking the Teirgarten. The hotel is centrally located near to Teirgarten and the Zoo. We flew into Schonenefeld Airport and caught a train to the Zoo station and then caught a taxi to the hotel (our intention was to walk but it was about 11.30pm so the taxi was easier). It is about a 40 min walk through Teirgarten to the Brandenberg Gate and the Reichstag. The hotel staff were friendly and helpful in pointing out area's worth visiting.My wife and I had been to Berlin a couple of times in the past but when it was split between East and West and it was amazing to see how it has integrated into one city now.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Mac, thank you for taking the time to tell us about your experience at our Hotel. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from i

Excellent

Posted Apr 18, 2017
This hotel addressed everything you would expect from a hotel and added extra for an exceptional stay. Having a nespresso, bottled water daily, toiletries and umbrella if necessary. The leisure facilities where absolutely fantastic for all travellers. Furthermore exception train, bus,metro links. A great base for a visit to Berlin .the breakfast addressed all needs.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Outstanding, thank you so much for your detailed feedback about your recent stay. It is a great pleasure to read such nice compliments. It was a great pleasure to have you here. We look forward to welcome you back very soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Accessible location good access to airport.

Posted Apr 14, 2017
Great value hotel with excellent pool. Breakfast overpriced so didn't eat in hotel, many options available locally for a third of the price.
Comment from Hotel Management
Apr 18, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear UK family of 4, thank you so much for your detailed feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Central location for historic sightseeing.

Posted Apr 10, 2017
Pros: Central location and nice, clean room and friendly, helpful staff.
Cons: We were happy with everything but maybe access to English speaking Sky TV channels would suit some families with young kids pre-bedtime.
Location: The hotel is ideally located for walking to the main historic sights of Berlin but the U and S Bahn are in close proximity for those less able.
We had a great time exploring the museums and historic sights of Berlin. Our room looked out across the Tiergarten Zoo so it was a bit surreal when we thought that there were a heard of deer running about in what we thought was a park before we realised that it was the zoo! We liked to eat out but for those who prefer/need a gluten free diet there is a great pizzeria about 20 minutes walk from the front door of the hotel. :-)
Comment from Hotel Management
Apr 12, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear David, thank you for taking the time to tell us about your experience at our Hotel. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Families
by A verified traveler from Glasgow

Excellent Central Hotel

Posted Apr 10, 2017
Pros: Good for families - excellent pool and breakfast buffet. Very close to U-bahn, S-bahn and bus routes. Also close to shopping areas /restaurants.
Cons: Air conditioning was a bit unreliable - room got very hot at times.
Location: Great transport links, easy to get around. Some good restaurants nearby, shopping, and Tiergarten for running / walking.
Great base for city break, close to the Tiergarten and Berlin Zoo.
Comment from Hotel Management
Apr 10, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Vickie, thank you so much for your feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Four days in Berlin

Posted Mar 26, 2017
Pros: Very friendly helpful and top quality. All the little touches made the difference
Location: Immense, give yourself plenty of days
This was a special birthday treat and was made special all the way!
Comment from Hotel Management
Mar 28, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Margaret, thanks for your kind review. We are happy that you enjoyed everything in our hotel. We look forward to welcome you very soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great destination for shopping

Posted Mar 25, 2017
For the price we paid it was an amazing hotel. The breakfast had a good variety, with freshly made pancakes, waffles and omelettes. Spa facilities were also great. The staff were accommodating at all times and extremely friendly. The location of the hotel is within walking distance of Bikini Berlin (great for shopping).
Comment from Hotel Management
Mar 28, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Nuzhat, thank you so much for your kind feedback. It was a pleasure to have you with us in the capital city of Germany. We look forward to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from harrogate

good location

Posted Mar 25, 2017
Pros: the breakfast was fantastic, everything you could wish for , cold meats, cheese, eggs cooked to order, smoked salmon, fruit etc, plenty of choice.
Cons: the bathroom was very nice but the hot water was too hot, also the shampoo, shower wash bottles were changed when they weren't empty which was a waste
Location: everything you would want to see is withen tube or s line train, but do some planning as sights are spread about,
a good hotel in a good location, a nice place to stay for a short city break, within easy walking distance of the train station, where you can get underground, overground and fast train direct to and from the airport, and all the local sights you would want to see.
Comment from Hotel Management
Mar 28, 2017 by Pullman Berlin Schweizerhof, Hotel Management
Dear Alison, thank you so much for your detailed feedback about your recent stay. It was a great pleasure to have you here. We look forward to welcome you back very soon.