Nice personal unfortunately smell of cigarettes or was it cigar? Not good if u suffers from asthma
Comment from Hotel Management
Dec 23, 2016 by Felix Kaul, Hotel Management
Thank you very much for reviewing our hotel. We constantly work on improving our guests’ satisfaction; therefore, your feedback, positive or negative, helps us to see our product through the eyes of our guests and is highly valuable to us.
The famous cigar lounge, Times Bar, with its integrated Casa del Habano Cigar shop, is a meeting point for hotel guests and locals alike and is directly adjacent to our hotel lobby. We try to keep the door to the bar always closed and there is also a strong ventilation system and three air intake filters installed at the Times Bar to minimize the odor. However, unfortunately sometimes the smoke gets out to our lobby and our main staircase. We are sorry for any inconvenience and currently improving the ventilation system to make sure that the smoke stays inside the bar at any time.
At the moment we are working with an agency to develop a concept and to successfully conduct the Savoy Hotel into the next century.
We hope you had a relaxed stay with us nevertheless!
Kind regards from Berlin,