Ratings based on 1,389 Verified Reviews

4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from London

Great hotel with wonderful staff!

Posted Jun 6, 2017
Pros: Clean, quiet, well located, helpful staff, great breakfast.
Cons: The air-con.
Location: Great location near to the zoo (10 mins walk), transport inc 109 bus to and from TXL, restaurants and the K'damm.
We had a great trip to Berlin and the Scandic (K'damm) was excellent. Well located for the zoo, transport links and restaurants. The room (Superior Family Room) was quiet, spacious, clean and comfortable. The only niggle was the aircon which could not cope with the thirty degree temperature but I understand that the hotel is in the process of overhauling its aircon. The location was quiet enough to leave the windows open (4th floor room so little street noise). The breakfast was well stocked with a wide choice, all fresh - fruit, cereals, pastries, cold meats, cheese, eggs/bacon/sausages, waffles, tea, coffee, fruit juice and prosecco. Finally the staff were superb, really helpful - from recommendations on local restaurants, advice on public transport to printing off tickets. Thank you!
Comment from Hotel Management
Jun 16, 2017 by Cynthia Träger - Front of House Manager, Hotel Management
Hej dear guest, thank you very much for providing us with such comprehensive, kind feedback. We are delighted to read that you and your family enjoyed your stay with us and your family room has been satisfying. Please again excuse the inconvenience regarding the air condition. We are indeed working on overhauling it. Thank you also for mentioning the friendliness of our team - this makes us very proud. We would be happy welcoming you again, soon. Warm regards, Cynthia Träger - Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Amazing customer service.

Posted Jun 4, 2017
Pros: The calm and quietness.
Cons: Our room was a little hot and we couldn't work the air con, but if we were really bothered we would have sought advice.
Location: Lots of local bars and restaurants and easy to get around Berlin.
All the staff were helpful and very informative. They provided maps and travel advice. Nothing was too much bother. A really efficient but chilled out place.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Hotel very central

Posted May 23, 2017
Pros: Very central
Cons: Carpets and air con
Location: Very to close to Zoo station
It was a very hot weekend and the air con did not work so very hard to sleep. Overall the room was very clear but there were stains on the carpet which should have been cleaned.
Comment from Hotel Management
May 26, 2017 by Heiko Kain - General Manager, Hotel Management
Hej dear Carol, thank you for your stay at Scandic Belrin Kurfürstendamm and your personal feedback. Please excuse the inconvenience you had regarding the AC. Due to the sudden hot temperatures, the AC had some problems to compensate the room temperature. Carpets are cleaned on a regular basis from an external company. Next step, already planned, is to change from carpets to wooden floor. Actually not all guest take care of our interior, so coffee and even read wine stains are hard to handle within short period of time. We would be glad to welcome you in one of our 230 Scandic hotels worldwide again. Warm regards - Heiko Kain - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Coventry

Quirky hotel very central and clean

Posted Apr 18, 2017
Pros: The quirky interior, the friendly staff and size of the room. Beds also comfortable. Very clean and modern.
Cons: Breakfast could be included in the price. EUR 12 per person a bit steep when you consider one of us does not do breakfast.
Location: Shopping - KaDeWe, Berlin's famous department store is around the corner as is Kurfuerstendamm. Kaiser Wilhelm Memorial Church and Berlin Zoo.
Fab hotel near Ku'damm so very centrally located. Had a large room on top floor with balcony which was very clean. Teh only thing this British/German couple missed was tea and coffee making facilities and we mentioned this to the staff. Should have done it earlier as the hotel would have provided us with it. Hindsight is a wonderful thing. Perfect hotel for us, great experience, would definitely recommend it.
Comment from Hotel Management
Apr 19, 2017 by Cynthia Träger - Front of House Manager, Hotel Management
Hej dear guest, thank you very much for taking the time to provide us with personal feedback on your latest stay. We are delighted to read how much you enjoyed the design of our hotel and the comfort and cleanliness of your room. Furthermore, we are happy that our central location has been useful for you and our team left a positive impression. We are looking forward welcoming you again, soon. Warm regards, Cynthia Träger - Front of House Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, comfortable

Posted Apr 6, 2017
Only one possible staff problem about which I will be contacting the management directly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Munich

Modern comfort hotel in Kurfürstendamm

Posted Apr 5, 2017
Pros: All necessary thing is presented from fridge and WiFi to bio shampoo in bath.
Cons: Maybe because a spring air conditioning is working only as fan without cooling. But opening windows were solving problem.
Location: Kurfürstendamm, Kaiser-Wilhelm-Gedächtniskirche
Just near "Augsburger Str" Underground station is located this hotel. It's simple but comfort and stylish design. Room is big and bright. Hotel is located in 5-10 minutes to Kurfürstendamm and ~15 minutes to Zoo, but street itself is very calm and I could sleep with open windows.
Comment from Hotel Management
May 4, 2017 by Cynthia Träger - Front of House Manager, Hotel Management
Hej dear Mike, thank you very much for your personal feedback. We are delighted to read how much you enjoyed your stay with us. We are sorry for the inconvenience you had regarding the air conditioning and hope to get the chance of welcoming you again, still. Warm regards, Cynthia Träger - Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of Berlin

Posted Mar 25, 2017
The Scandic is a fab hotel The staff are really attentive to all your needs the facilities are second to none,you really couldn't ask for more, I will be back.
4 out of 5
by Valerie

This traveler left a rating score only Posted Mar 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft Simpson, Canada

central hotel...close to shopping, restaurants, et

Posted Mar 14, 2017
Pros: central location, very clean, very helpful staff
Have stayed here for many years due to location and service provided
Comment from Hotel Management
Mar 15, 2017 by Cynthia Träger - Front of House Manager, Hotel Management
Hej dear Edward, thank you very much for your kind feedback. We are delighted to read that you still enjoy staying with us that much. It´s nice that the cleanliness of our hotel meets you expectations and we are proud that our team left such a positive impression. It would be nice welcoming you back, soon. Warm regards, Cynthia Träger - Front of House Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Posted Mar 8, 2017
Good location for transport and places to eat and drink.
Comment from Hotel Management
Mar 15, 2017 by Cynthia Träger - Front of House Manager, Hotel Management
Hej dear John, thank you so much for your positive review. We are delighted to read that you enjoyed your stay that much. It would be nice welcoming you again, soon. Warm regards, Cynthia Träger - Front of House Manager