Ratings based on 1,300 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

おもてなしの心を感じるホテル

Posted Jan 19, 2016
Pros:  上記と同じ
Cons:  なし
Location:  上記に同じ
 ベルリンのzoo駅に近いホテルで、交通・ショッピンング・観光にと、どれをとっても便利なところにありました。日本語(大阪弁)を上手に操るスタッフがいて、なんだかとっても親近感をもちました。「これ、あかん?」と日本語の的確さを聞かれたときには、思わず笑ってしまいました。交通手段について尋ねた時も、親切にスマホを検索して答えてくれました。  食事の時には、カプチーノを毎回頼んだのですが、3日目ぐらいから、黙って、カプチーノを用意してくださったのもうれしかったです。
5 out of 5
Recommended
for Everyone
by A verified traveler from swansea

Brilliant hotel

Posted Jan 15, 2016
The hotel was great and had plenty of restaurants around it so didn't have to go to far after a busy day around Berlin. Everything was to a high standard and great value, the only thing it lacked was a pool to go with the sauna, but that is minor and depends on if you like swimming my on not.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2016
Had a good experience in this hotel And a cracking breakfast
Comment from Hotel Management
Jan 12, 2016 by Swissôtel Berlin, Hotel Management
Dear guest, thank you very much for your review. We are very happy to read that you enjoyed your stay with us and hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel

Posted Jan 7, 2016
Very central great transport links. Lots of shops and restaurants nearby.
Comment from Hotel Management
Jan 12, 2016 by Swissôtel Berlin, Hotel Management
Dear guest, thank you so much for your review. We are happy to read that your were satisfied with your hotel selection for your Berlin trip and hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 4, 2016
Es gibt nichts auszusetzen. Top Lage, freundliches Personal.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent central location

Posted Dec 26, 2015
Pros: Comfortable and modern
Cons: Pity the reception is not on ground floor and the need to change lifts.
Location: Right on the Kudam, with all the shops on the doorstep.
Great location, spacious rooms, contemporary decor, good food and excellent staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Nice hotel close to the shopping area

Posted Dec 19, 2015
Hassle free checkin . Room ready on time. Close to all commodities by foot
5 out of 5
Recommended
for Couples
by Mark from Chelmsford

Weekend in Berlin

Posted Nov 13, 2015 on Hotels
Weekend break to relax and discover Berlin. Initially unsure as to what Berlin would really be like, but found it to be safe and full of interesting history. Would thoroughly recommend the hotel and the free city walking tours. Local cuisine was excellent. Buses and trains also excellent. Berlin TV Tower well worth a visit together with it's restaurant. All prices were very reasonable
Comment from Hotel Management
Nov 23, 2015 by Swissotel Berlin, Hotel Management
Dear Mark, thank you very much for your review. It is great to read that you enjoyed your stay with us and we hope to welcome you back soon. Best wishes, Yours Swissôtel Berlin Team
5 out of 5
Recommended
for Couples
by Rolf from Friedland

Wohlgefühl Zufriedenheit

Posted Nov 6, 2015 on Hotels
War für mich von der Lage prima. Für die private Zeit gute Anbindung an bekannte Stellen und Restaurants.
Comment from Hotel Management
Nov 11, 2015 by Swissotel Berlin, Hotel Management
Guten Tag Rolf, herzlichen Dank für die schöne Bewertung. Wir freuen uns, dass Sie Ihren Berlin Aufenthalt so sehr genossen haben. Herzliche Grüße, Ihr Swissôtel Berlin Team
3 out of 5
by Ensikertaa Viinissä

Syysloma

Posted Nov 4, 2015 on Ebookers
Hotelli ajoi asiansa, mutta painottunut selkeästi bussines matkustamiseen. Henkilökunta ei ollut järin ystävällistä. Sijainti varsin hyvä, jos eläintarha ja luxus tuotteet kiinnostaa.