Ratings based on 862 Verified Reviews

3.8 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Quite hotel east berlin

Posted Feb 20, 2016
Spacious clan room for a family of 3. Staff speaks English ! Only negative no WiFi in rooms should extended to rooms. Breakfast is very good. Bus station and supermarkets are just outside the door. Comfortable beds.
Comment from Hotel Management
Feb 25, 2016 by Guestservice, Hotel Management
Dear Guest, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Feb 9, 2016
Pros: comfortable and good breakfast
Cons: -
Location: it was a little way from the metro station, and not many places around for eating and entertainment. but this wasn't a serious problem.
pleasant hotel and I enjoyed my stay. the staff were pleasant and obliging.
Comment from Hotel Management
Feb 17, 2016 by Guestservice, Hotel Management
Dear Guest, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz
4 out of 5
by salima from morocco

wonderful holiday at berlin 2015/2016

Posted Jan 8, 2016 on Hotels
Stayed here for eve holiday on december 2015. The room is very comfortable and neighborhood is quiet. The breakfast buffet is very nice. The only negatice point is the distance from touristic attractions but there is a tram station at 400m and bus station at 200m. The nearest metro station is at 1km.
Comment from Hotel Management
Jan 14, 2016
Dear Salima, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz
4 out of 5
by Aisling from London

Comfortable hotel

Posted Nov 18, 2015 on Hotels
I enjoyed my stay here at this hotel. Was clean and comfortable. The breakfast buffet is great value for money and has a good selection. The negative is that it is very far from both the metro and Alexanderplatz. It is a very quiet neighbourhood with nothing around.
Comment from Hotel Management
Nov 22, 2015 by Gastgeber, Hotel Management
Dear Aisling, perfect, that you felt comfortable with us and had a pleasant stay. It will be great to welcome you again in your next trip to Berlin. Best regards your Marie Zeitz
4 out of 5
by Andrei from Moldova

Good conditions, great breakfast, but no free WiFi

Posted Nov 11, 2015 on Hotels
Conditions were good, three food-markets near the hotel, breakfast was great, but no free Wi-Fi in the room (we were told it's 3 euro/day)
Comment from Hotel Management
Nov 22, 2015 by Gastgeber, Hotel Management
Dear Andrei, thank you very much for taking your time for giving us your feedback about your stay in our hotel. We are sorry to read, that you was not 100% satisfied with your stay. We hope, that we can welcome you again to show you our improvements. Best regards, your Marie Zeitz
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 28, 2015 on Hotels
4 out of 5
by Glen from netherlands

Average business hotel

Posted Sep 14, 2015 on Hotels
Pretty far from downtown but average quality n service
Comment from Hotel Management
Sep 19, 2015 by Gastgeber, Hotel Management
Dear Glen, Thank you for being our guest and for taking the time to leave one review. We hope,that you had a great stay and have seen a lot from Berlin. It will be nice to welcome you again on your next trip to Berlin. Regards Marie Zeitz
2 out of 5
by Steven from Sheffield

Musty, hot room.

Posted Aug 11, 2015 on Hotels
The room smelt of smoke and was musty and too warm. Basic but otherwise fine.
Comment from Hotel Management
Aug 12, 2015 by TThomsen, Hotel Management
Dear guest, thats true, we still have the demand for smoking-rooms and in some cases are just some of these 5% smoker-rooms left. Please make always a note for a non-smoking with your reservations, to be sure - thanks. T.Thomsen
2 out of 5
by A verified traveler

Posted Jul 24, 2015 on Hotels
The reception of the hotel is very nice and must've recently been refurbished. The rest of the hotel is less nice. The room looked like it needs properly cleaning as there were stains on both the walls and carpets. There was also a stain on the bedding which stayed for the 4 nights we were there so clearly we weren't getting fresh bedding. The only upside was the location as it was very close to supermarkets and public transport going into the centre.
Comment from Hotel Management
Jul 28, 2015 by Gastgeber, Hotel Management
Dear Traveler, Thank you very much for your review. It is great, that you liked our reception and bar area. We are sorry, that you was not satisfied with the cleanness. Best greetings your Tanja Nast from the Tryp by Wyndham Berlin City East Team
2 out of 5
by Maynard from San Diego

I survived another Wyndham catastrophe!

Posted Jul 23, 2015 on Hotels
I was very much excited when first booking this hotel 'Tryp by Wyndham' but upon arrival I discovered the neighborhood was very run-down with nothing of interest within 15 minutes walking! Then, upon entering I approached the front desk staff (man and woman) to register and they were quite 'stoic'. No greeting. No eye contact. No information. I guess it's the 'German way'. The room was 'nice' but as the day warmed up so did my non-air conditioned room. When I opened the window I was subject to a considerable amount of street noice...which I put up with as it was the lesser of two evils. Hotels.com had it listed on my reservation that the room included WiFi. Fortunately I printed that out as the front desk staff were unwilling to give me the WiFi code until I produced the reservation. They reluctantly said it wasn't correct but they would honor it this time...lol! Really? How generous! It was quite a comical 4 day stay as the hotel was buzzing with school kids and there were messes all over the place all the time. In the end...it was not a bad place to stay for the money I paid (less than a Youth Hostel) but I definitely will not stay there again.
Comment from Hotel Management
Jul 28, 2015 by Gastgeber, Hotel Management
Dear Maynard, We are sorry to read, that you was not to 100% satisfied with your stay. The location is not quite interesting, but with the public transportation you reach in less than 30 minutes different places in the city center. Close by you also can visit the stasi museum. When we get hot days or nights it can be quite warm in the rooms. All information's about the hotel and room facilities you can find when you booked your stay. If the guest have Wifi in there rooms free of charge or not, it depends about the tour operator. Sometimes it can come to misunderstandings. We are really sorry about it but luckily you print our your reservation. Service is very important for us and because of that we are very disappointed, that you was not satisfied about the service at the reception. It will be nice to welcome you again to show you our improvements. Best greetings your Tanja Nast from the Tryp by Wyndham Berlin City East Team