Hotel is in an excellent location close to all attractions and transport. Room and bathroom is spacious and cleanliness excellent. However the temperature of the room was too high and could not be turned down making it impossible to sleep in. We asked for this to be looked at but no one got back to us during our 3 day stay. The bed was a 'queen' size but was pushed against the wall so for one of us you couldn't get out on one side. It was not possible to move this although the room did have space to do this. Stay was ruined by lack of sleep which was disappointing.
Comment from Hotel Management
Dec 7, 2016 by Your THE MANDALA HOTEL - Team, Hotel Management
Dear Lynne, Thank you very much for taking the time to write a review about your recent stay with us. However, the fact that noone came back to you to help you with the temperature is unacceptable for us and it does not represent the high quality standards we put on ourselves. We will instruct our staff to pay more attention to these details. Please excuse us for this unfortunate experience.
We hope that your way leads you back to Berlin and that you will give us a second chance during your next visit