Ratings based on 968 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Try nice hotel

Posted Jun 25, 2017
The staff is very friendly the food is good and it is very clean
Comment from Hotel Management
Jun 29, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your kind review We are looking forward to welcome you again. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from prague, cz

nice quiet hotel across from park

Posted Jun 9, 2017
Pros: Breakfast was very good; staff was great
Cons: Would be nice to have coffee/tea in room
Location: nice park across the street. Alexanderplatz is about 1km from the hotel
Very nice hotel; quiet and close to park. No A/C and it was 33 degrees while we were there, but the windows do open. Good breakfast, and the restaurant was pleasing. All of the staff were very helpful and friendly.
Comment from Hotel Management
Jun 13, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. We are very pleased to hear that you enjoyed your stay with us. We also thank you for the helpful comments. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Near all connections for all parts of the city

Posted Jun 3, 2017
Pros: The location
Cons: The installation of air conditioning plus tea and coffee making facilities
Location: Very close to all connections thus enabling travel to all parts of the city
The hotel was good but in a noisy location, the hotel could also benefit from air conditioning, other than that the room was clean and the staff were bery helpful.
Comment from Hotel Management
Jun 13, 2017 by Victor's-Residenz-Hotel Berlin, Hotel Management
Thank you very much for your nice comment. We are very pleased to hear that you enjoyed your stay with us. Please note that it is not possible to install an air conditioning because of the buildingshape. In addition, we have decided for environmental reasons to ban equipment with high energy demand from the Hotel. We look forward to welcome you
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2017
This hotel is close to Bus #200 stop and M-4 station, but is away from U-2.station We use bus #200 connect to other city viewpoint most of tome. The hotel has rent bikes service too. It cost me 6 euros for two hours or 12 euros for one day. No air conditioner nor refregerator is unfortunately. Coffee is not bad. Breakfast is a plus.
Comment from Hotel Management
Jun 2, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
5 out of 5
Recommended
for Couples
by A verified traveler from Asheville, NC

Gorgeous view of the park + fun neighborhood

Posted Apr 30, 2017
Location: Definitely explore the park across the street, try Lily Burger down the street, walk around the neighborhoods! Many cafes, restaurants, and nooks.
This was our first trip to Berlin. We received a high-floor room overlooking the beautiful park (Am Friedrichshain). From check-in to check-out, we were well taken care of by the staff, who even loaned us a tea kettle due to the unexpected rainy, cold weather! (It was great to come home and make a hot drink in the room!) The bathrobes were big and comfortable, and the room itself was warm with plenty of room. The only drawbacks were: no tub (but the shower is fabulous) and the pillows are down feathers and VERY thin. I had to request extra pillows but still got a cramp in my neck while sleeping. The Wi-Fi is a little slow, be prepared to upgrade. The Breakfast is INCREDIBLE--don't miss it! Plenty to eat, wonderful start before exploring the city every day. We were also within major bus stops, walking was pleasant, so it was easy to get around. I highly recommend this hotel!
Comment from Hotel Management
May 1, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Trowbridge, UK

Great hotel, excellently presented, helpful staff,

Posted Apr 23, 2017
Pros: Friendly, helpful staff, great breakfast, lovely room. Quiet location
Cons: Nothing
Location: About a 20 minute walk to the TV tower, good bus service. Lots to see and do in the city centre but a bit of a walk. Lovely park opposite the hotel
We stayed in this hotel on a city break to Berlin. Lovely hotel, very comfortable, friendly and welcoming.
Comment from Hotel Management
Apr 26, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
by Rebecca

Great Staff!

Posted Apr 18, 2017 on Hotels
The Staff was very gracious and the food was very good! We felt the property was not very close to much of the touristy things, so we had to catch a cab, etc. to get places we wanted to go. But again, you don't often find staff that great!!
Comment from Hotel Management
Apr 20, 2017 by Maria, Hotel Management
Thank you very much for choosing the Victor's Residenz-Hotel Berlin as your home far away from home. It is a great honor for us to see that we could make you that satisfied. We hope to see you again. Kind regards Your team at the Victor's Residenz-Hotel Berlin
5 out of 5
Recommended
for Everyone
by A verified traveler from mo.

Great Hotel great Hotel room was clean buffet brea

Posted Apr 17, 2017
Great hotel room was clean, buffet breakfast was excellent. Staff was very friendly and very helpful and spoke in English for me .Spent 13 nights there I would definitely stay there again !
Comment from Hotel Management
Apr 18, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for taking your time to fill out our questionnaire. Comments like yours have a positive effect for all employees – Thank you for your support. We are looking forward to welcome you again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Apr 4, 2017
Pros: There's a nice park directly across the street for running or walking, and the bus stop was an easy 2 minute walk from the hotel's front door.
Cons: I had a room on the street side, so it was a bit loud until about 10:00 at night.
Location: Alexanderplatz is only a 10 minute bus ride away from the hotel, so getting to the Metro, shopping and tourist things is very easy.
Very easy to get downtown from this hotel. Breakfast was great. The staff were very friendly and helpful.
Comment from Hotel Management
Apr 5, 2017 by Victor's Residenz-Hotel Berlin, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards
4 out of 5
by Kai-En

Posted Mar 24, 2017 on Hotels
My stay was very pleasant. The hotel is locate in a very quite area, yet still close to Alexanderplatz. Amazing! I enjoyed my stay there very much! Would like to come again.
Comment from Hotel Management
Mar 29, 2017 by Maria, Hotel Management
Thank you very much for your visit and the kind review. We are very glad to have you as our guest. It is a great honor for us to see that we could make you that satisfied. Kind regards Your team at the Victor's Residenz-Hotel Berlin