This property has a beautiful beach. The grounds are beautiful. The room was a nice size with a balcony, but the balcony did not have any awning of any sort. Which made sitting out there during the daytime, or during a light drizzle not possible.
The bed was comfortable, but the throw pillow and couch pillows smelled like mildew. The shower was old and in desperate need of an update. However, the rest of the bathroom and room was fine. The maid service was very good.
The restaurant service was a complete disaster. The food was wonderful and the dining area is fabulous. Unfortunately, this resort employs two individuals who seem to be in some sort of work program. They seem to either have some sort of mental disability and/or drug problem. While these two individuals were perfectly pleasant, they were incompetent. We saw people with day passes who came from cruise ships that literally walked out because the service was so horrible. When these two individuals were working, our orders were never correct. The senior wait staff was very apologetic and quick to fix the errors. While it is very kind to give these individuals an opportunity for employment, it’s simply does no good at all for the resort.
Lastly, the beach itself was absolutely gorgeous. Unfortunately, the guy working the beach did not want to set up our chairs/umbrella. He said “ it will be too much to put away later”.
Overall, it was a good time, but the service could be much better.