Ratings based on 214 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel but no beach

Posted Apr 18, 2017
Pros: The hotel has a super pool right on the cliff overlooking the bay. It is wheel chair accessible with elevator and well laid out.
Cons: It could be on the other side of the island with a pink sand beach and it could have a safer place to walk.
Location: On the cliff side of the island but no side walks. A short walk to the railway trail or to the beach is needed.
This is a great hotel for its location. Just across the inlet from Hamilton with a boat to take you over to the city. The rooms are well laid out and the staff is super friendly. Like everything else in Bermuda, the cost of food and wine is outrageous but no worse than any other place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beautiful setting, great location, modern hotel

Posted Apr 17, 2017
Pros: The one bedroom suite had a full kitchen which made breakfast and snacks quick and convenient.
Location: The location is great. A view of the Hamilton Harbour and only a 10 minutes taxi ride to Hamilton, 5 minutes to Elbow Beach and 10 to Horseshoe.
Beautiful hotel and surroundings. I had a one bedroom suite with sofa bed in the main living area. The sofa bed needs to be replaced as you could feel the coils. Not that I was there to watch TV, but during the evenings it would have been nice to have cable that 1) received a strong signal and 2) that actually worked consistently. Even better would be to offer some kind of movie box (Apple, Android, etc) with Netflix.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstate NY

Near perfect experience

Posted Apr 16, 2017
Perfect location, nice accommodations, lovely spa treatments, and superb cuisine. Ferry service to Hamilton is provided several times/day. Room refresh in progress, but rooms already were nice anyway. Very gracious staff and friendly people abound.
5 out of 5
Recommended
for Everyone
by A verified traveler from E.E, Bellmore, NY

The staff were so friendly and hotel was beautiful

Posted Apr 12, 2017
The whole experience was amazing. The hotel staff were super friendly. Our room was clean and beautiful. I would definitely recommend this place to friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful suite

Posted Apr 10, 2017
Pros: everything
Cons: coffee packets
Location: all the usual Bermuda activities- many visits to bermuda and new to us this time was the walk in hamilton with the town cryer- and non tourist areas
loved it+++ enjoyed some different activities- watching the triathlon, the off the beaten track tour of hamilton, the "live from the met"
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Beautiful and relaxing environment

Posted Mar 13, 2017
Pros: The location and the large beautiful rooms.
Cons: If the front desk makes reservations and room is only available in the bar, they need to leave a message for the room so they know in advance.
Location: They have golf, ferry trip to Hamilton, and railway trail is also near by.The walk to Paget marsh is very nice.
The room was spacious, beautiful, and fully functional. The location is great and the ferry and water shuttle were very convenient. It is a graciouscand relaxing place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel and staff were excellent

Posted Feb 28, 2017
Great staff, room was clean, wonderful views , our room open to the ocean
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel overlooking the Hamilton Harbour

Posted Jan 1, 2017
This hotel is truly a gem in Bermuda! It doesn't have a beach body makes up if amazing breathtaking views of the Hamilton Harbour both day and night. The staff are amazingly friendly the facilities at a clean and immaculate in the rooms can only be described as heavenly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Hotel in the middle of the Island, easy access

Posted Dec 30, 2016
Pros: Loved the views from the hotel.
Location: This hotel is right in the middle of everything. you can take the free shuttle over to the city of Hamilton or take a van to one of their local beach.
Very nice hotel. close to everything. you can take a ferry and a bus every where.
4 out of 5
by A verified traveler

Lovely staff

Posted Nov 27, 2016 on Hotels
Just got back from a week at the Newstead. Staff were wonderful. Location was great as we were staying for a sailing event. Great access to Hamilton on free shuttle ferry. Room was clean. Would recommend this hotel. If you want a beach holiday then better to stay along the south coast.