Ratings based on 70 Verified Reviews

4.1 out of 5
77% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from London

The culture shock this London family needed!...

Posted Sep 5, 2016 on Hotels
Firstly, driving here at night is scary, especially at 3am, but on a road-trip from London, that was unavoidable. Also, reception closes at 10pm & so does check-in technically. But that's part of the whole deal I guess. As Londoner's, we're so used to 24-hour instant gratification that perhaps, we needed to come to somewhere like this. We phoned the hotel to let them know we were going to miss check-in and they left the keys in an easy to find location so we could get to our room. It took us a few minutes to get our bearings, but once we found our way in, it was near total darkness, so the kids were quite scared. However, from that point onward, this place is spectacular! The room is awesome, probably the best we've stayed in and beats previous highs in Paris and in Bhurban, Pakistan. But waking up the next morning was the real surprise. The views are just awesome and the family fell in love. The staff were brilliant with a nice breakfast and really helpful in helping us find our way around. Adelboden is a complete culture shock for a Londoner, but one you have to experience. As a quick pointer, if you have Halal or special dietary needs, just call ahead at the hotel and you'll find them helpful. There were some things on improve on, but perhaps that's more cultural and would take away from the overall experience. However, the good is sssoooo good, that I have no hesitation in giving a 5-star rating!
3 out of 5

not good trip

Posted Aug 30, 2016 on Hotels
i did not enjoy it much..we were frozen to death
4 out of 5
by Ali

This traveler left a rating score only Posted Aug 30, 2016 on Hotels
3 out of 5
by Diane from Kildeer, IL

Very nice hotel

Posted Aug 19, 2016 on Hotels
Really nice stay and staff was exceptionally helpful. The breakfast selection was very good and we had a very nice stay.
5 out of 5
by jaskirit from Manchester

Exceptional service

Posted Aug 17, 2016 on Hotels
Couldn't have been welcomed any better! We were greeted and settled with ease and informed about the services on offer for us. Check out was simple and our stay was great. Breakfast offered a variety of options so there was something available for all. Would definitely stay here again and highly recommend it.
5 out of 5
by christa from Toronto

Highly recommend this hotel

Posted Aug 4, 2016 on Hotels
This hotel is a 10+ Amazing location Atmosphere Staff is super friendly Beds are comphy Rooms are so nice Nothing beats the view The food is so good We will def be back !
5 out of 5
for Couples
by A verified traveler

Skitrip with friends

Posted Mar 15, 2016 on Orbitz
Pros: cosy place with helpfull staff.
Location: we went to eat in the Fondue igloo on Enstligenalp. Great place.
Very good skitrip. The Hotel was a very good choice. All perfect for a short skitrip.
5 out of 5
by Martin from Stoke Ash

Posted Jul 1, 2015 on Hotels
Great hotel excellent location,all the staff very helpful and friendly
5 out of 5
by A verified traveler

Excellent Hotel.

Posted Apr 7, 2015 on Hotels
4 out of 5
by Stanleystanley from Stan Johnson

Ski/Mountain get away at Spa Hotel.

Posted Mar 31, 2015 on Hotels
Easy to access from main bus stop. Easy train bus access to the Adelboden and to the hotel which is 500 Yrds from Bus stop. This hotel has a nice Sauna and small but nice hot tub that hotel guests can use as well as massage for hire services. In Swiss fashion, both male & female drop hotel robes and hop in hot tub or sauna all natural.