Ratings based on 84 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Very helpful and friendly staff and a great location.
Comment from Hotel Management
Feb 2, 2017 by Management , Hotel Management
Dear guest, thank you very much for your visit and your excellent feedback. We are very happy to hear that you enjoyed the breakfast, our spa area and our rooms. We hope we can welcome you soon again. Warm regards from Wengen Management and team hotel Silberhorn
4 out of 5
by Richard

Great location.

Posted Jan 8, 2017 on Hotels
Stayed for 7 nights B & B Breakfast was good. Great location. Bedroom was v dark with poor lighting. Small bar not suitable for large groups. Nice large bootroom.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear guest, thank you so much for taking the time to review your visit at the hotel Silberhorn. We appreciate to learn that you enjoyed our breakfast buffet and also our rooms. We will check the matter with the lighting and apologize for any inconvenience. Our bar is indeed a cozy place to enjoy an aperitif or a digestive and there might be not space for a large group. However, we are sure that the familiar atmosphere with the open fire-place is enjoyable. We hope to seeing you again in not too distant future. With kindest regards, Management and team Hotel Silberhorn Wengen
4 out of 5
by Geoffrey from Hong Kong

Great location and nice hotel

Posted Jul 18, 2016 on Hotels
Very satisfied with the services. The only thing is that at the breakfast session, we requested but faile to get a table at the parlour. That was the only incident that was not so perfect. Everything else was good.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear guest Thank you very much for staying with us and your outstanding feedback. We are happy that you enjoyed your stay. Also, just let us know the next time immediately about your request for the table breakfast. We are always happy to provide it if possible. It would be therefore a pleasure for us to welcome you soon again and remain with sunny regards out of Wengen Peter-John Amberg and team hotel Silberhorn
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great service at Silberhorn

Posted Jul 15, 2016
Pros: Service
Location: Plenty, near train station. We did the entire Jungfrau region staying here.
No hick ups. Staff do their best to serve. Booked paragliding for us and even though they were changing shifts, the next staff on call continued to try the bookings. Great food too!
Comment from Hotel Management
Nov 23, 2016 by Management Hotel Silberhorn, Hotel Management
Dear guest, thank you very much for your visit and your excellent feedback. We are very happy to hear that you enjoyed our service. We hope we can welcome you soon again. Warm regards from Wengen Management and team hotel Silberhorn
4 out of 5
by Kevin

This traveler left a rating score only Posted Jun 21, 2016 on Hotels
4 out of 5
by A verified traveler

Brilliant location

Posted Feb 11, 2016 on Hotels
Convenient location and good facilities. The health centre was particularly enjoyable. Expensive, but just about worth it.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your outstanding feedback. We truly appreciate your compliments about our facilities in the spa area. It would be a pleasure to welcome you again in the not too distant future. Warm regards from Wengen, Management and team Hotel Silberhorn
4 out of 5
by A verified traveler

Posted Jan 7, 2016 on Hotels
We loved the location near train station
4 out of 5
by Jennifer R from Los Angeles

Great place to stay in Wengen

Posted Oct 17, 2015 on Hotels
We enjoyed our stay at Hotel Silberhorn very much. It was quaint and cozy. We liked that it was so close to the trains and we could watch them come and go. We also liked that it was close to the gondola, which provided great views and easy access to Grindelwald. Breakfast was lovely, and the service was great. We also loved the spa facilities, though we wished they had longer hours, as the 8:00 closing time interfered with dinner.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear guest, Many thanks for your excellent and detailed feedback. It is a pleasure for us to hear that you enjoyed your holidays in and around Wengen. We are delighted to hear that you were happy about our breakfast, service and the hotel in general. We will definitely forward your feedback to the entire team. We hope we can welcome you back one day. Best regards from Wengen Management and team hotel Silberhorn
2 out of 5
by A verified traveler

Posted Sep 20, 2015 on Hotels
Very bad Restaurant service not friendly person work at restaurant He was very mean I will not go back to this hotel.
Comment from Hotel Management
Nov 28, 2015 by Management, Hotel Management
Dear guest, Thank you very much for your feedback on your recent stay at the hotel Silberhorn. We regret that you had such a bad experience in our restaurant. We would appreciate if you could explain to us what exactly happened and when it happened. So we have the chance to solve this issue and talk to the responsible person. We highly apologies for your experience and that we did not meet your expectations regarding our service. Best regards Management, hotel Silberhorn
5 out of 5
by Sarah from San Francisco

Highly recommended

Posted Sep 15, 2015 on Hotels
We stayed here while running the Jungfrau marathon in September. We booked a total of three nights in two different rooms as our group size grew closer to the run. Both rooms were spacious, clean, had great views (even when not the 'mountain' view), and beds were comfortable. Most of the staff were exceedingly helpful and friendly, and the location can't be beat. The only down sides for us were minor, e.g., the room did not have a wine-bottle opener and the overnight front desk person was not very helpful. Based on all the good qualities, I'd stay here again--looks very well appointed for skiing!
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your excellent review and another stay at our hotel Silberhorn. We are delighted to hear that you enjoyed the hotel, its facilities, the food and the location. Management and the Silberhorn team