Ratings based on 28 Verified Reviews

4.4 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2017
Very helpful and friendly staff and a great location.
Comment from Hotel Management
Feb 2, 2017 by Management , Hotel Management
Dear guest, thank you very much for your visit and your excellent feedback. We are very happy to hear that you enjoyed the breakfast, our spa area and our rooms. We hope we can welcome you soon again. Warm regards from Wengen Management and team hotel Silberhorn
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great service at Silberhorn

Posted Jul 15, 2016
Pros: Service
Location: Plenty, near train station. We did the entire Jungfrau region staying here.
No hick ups. Staff do their best to serve. Booked paragliding for us and even though they were changing shifts, the next staff on call continued to try the bookings. Great food too!
Comment from Hotel Management
Nov 23, 2016 by Management Hotel Silberhorn, Hotel Management
Dear guest, thank you very much for your visit and your excellent feedback. We are very happy to hear that you enjoyed our service. We hope we can welcome you soon again. Warm regards from Wengen Management and team hotel Silberhorn
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Aug 24, 2015
Pros: I appreciated the location foremost, the breakfast, and the quiet atmosphere.
Location: This location was within an easy walk of the whole town, restaurants, activities, hiking trails, cultural events and access to the Mannlichen gondola.
The hotel is within a two minute walk of the train station. It is just around the corner from the gondola to Mannlichen. it is a step away from the grocery store, restaurants and shopping. The breakfast was beautifully laid out and very tasty. The hotel was quiet and yet had a lovely view of the little park beside the railway station. The hotel staff was friendly and helpful. I will book this hotel again with no question.
3 out of 5
by A verified traveler

Posted Jul 14, 2015
The staff from breakfast room have some attitude.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

A must see town & a great stay @ Silberhorn

Posted Jul 11, 2015
Thank you Stephania, Flavia & Marccia. You were great. Wengen is a must see place and Silberhorn is neat & clean with a great spa. The staff is amazing. Th staff were extremely helpfully, polite and friendly
Comment from Hotel Management
Jul 21, 2015 by Management, Hotel Management
Dear guest, thank you very much for your outstanding feedback and your stay with us. We truly appreciate your compliments about the staff and Wengen. You may rest assured that we will share your outstanding feedback with the entire team. We hope we can welcome you soon again. Warm regards from Wengen, management and team hotel Silberhorn
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great location, lovely hotel. Food was great

Posted Jul 6, 2015
We reallly enjoyed our 3 days stay at the hotel . The most beautiful location . Friendly staffs & good food . The house keeping did a wonderful job keeping the room clean & well stocked . The only thing lacking was a fan since it was very hot During our visit in Switzerland . The breakfast buffet was good but wished if they had more efficient live omelette & waffle station.
Comment from Hotel Management
Jul 21, 2015 by Management, Hotel Management
Dear guest, thank you so much for sharing your outstanding feedback. We are delighted to hear that you passed such a wonderful 3 days stay and appreciate your most charming words on our rooms, location, breakfast and staff. You may rest assured that we will share your outstanding feedback with the entire Silberhorn team! On request at the reception we are happy to provide a fan for your room. We hope we can welcome you soon again. All the best and warm regards from Wengen, Management and team hotel Silberhorn
2 out of 5
by A verified traveler

Too expensive for the quality of the hotel

Posted Jul 3, 2015
Old hotel, but does not look like there is on going maintenance. Carpets are really old and getting to your room feels like you are going through a dungeon. Location is great
Comment from Hotel Management
Jul 21, 2015 by Management, Hotel Management
Dear guest, thank you very much for your constructive feedback on your recent stay at the Hotel Silberhorn. We truly appreciate that you took the time to share your experience and impressions with us, as it is very important for us to evaluate our current level of service. We are very sorry to learn that you had the impression of an old building. We renovate systematically in between seasons to keep and improve our facilities and standards. The building itself is historic, however all rooms and facilities have been renovated in the recent years but kept in the “swiss mountain style”. Best regards from Wengen Management hotel Silberhorn
3 out of 5
by A verified traveler from Seattle, WA

Charming Hotel Near the Station

Posted Jun 10, 2015
Pros: The view and the convenience of the location.
Cons: The room smelled of wood stain, which we would need to air out every time we came back into our rooms. The beds were not very comfortable.
Location: The hotel is right in front of the train station. It's in the heart of all the little shops and restaurants. The COOP (grocery store) is next door.
After multiple train transfers, it's such a relief to see your hotel the moment you get off that train with all your luggage. The lovely staff checked us in quickly and gave us some information about what's near by. Our room faced the cable car. It doesn't really matter which way you face, the view is breathtaking. Our room was a good size and had a clean bathroom. The beds were not very comfortable and the sheets were itchy.
Comment from Hotel Management
Jun 18, 2015 by Management, Hotel Management
Dear guest, many thanks for your good review. We are happy that you enjoyed our services and room. We are sorry that we did not meet your expectations regarding the comfort of the beds. The expectations from our clients often differ a lot. Therefore, we provide different type of pillows and sheets for our clients. On a next visit we are happy to take your requests regarding the bed and are sure we can meet all your expectations. Best regards Management hotel Silberhorn
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent

Posted Sep 27, 2014
Excellent views, staff, location, facilities. We would have loved to stay longer. Perfect for Jungfrau, Shilthorn, Interlaken, as the train station is right across the street and the cable cars are a few buildings away. The breakfast buffet is very good. I would definately come back here and recommend this to friends!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cyprus

Stayed many times

Posted Jul 23, 2014
Location: Very convienient for the railway station, get off the train and the hotel is 50 meters directly infront of you.
Since 1986 we have stayed at this hotel around 20 times. The only time that we weren't happy was in 2006 when the service in the guests restaurant left a lot to be desired. We moved house the following year and didn't go back again until 2012 and have been each year since as the hotel standards are back to normal.