Hard to beat these people!
Posted Apr 30, 2015
We had a wonderful experience in Lauterbrunnen. It started with a heartfelt greeting by Daniella - who graciously answered all of our questions and made suggestions about activities, etc. When you walked in the door of this hotel, they genuinely wanted to know how your day had gone. The main floor includes a 'picnic room' where you can prepare your own meals (dishes and microwave), as well as store food in a small fridge and freezer. a lounge with chess boards, piano, and large TV, the breakfast room, another large room which included all day coffee and tea as well as a children's play area.
The room was comfy- but the staff here really made this place tick. At the included breakfast, Maria would stop her preparation work and was sure to drop by your table and ask about your plans and offer suggestions for activities. And I overheard Angie (the manager) gently chatting with staff about the customers - what a great way to send the message.
Lauterbrunnen is an incredible place to visit - and Hotel Staubbach is a great place to stay while you're there!