Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
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Reviews of Alpine Hotel Wengen (former Sunstar Wengen)

4 out of 5
Alpine Hotel Wengen (former Sunstar Wengen)
Wengiboden 1352a, Wengen, Lauterbrunnen, BE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 269 reviews" "
Rating 8 - Good. 80 out of 269 reviews" "
Rating 6 - Okay. 15 out of 269 reviews" "
Rating 4 - Poor. 5 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the room and the hotel is clean. Service is Great! I would recommend to others.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent included breakfasts. Stunning views from rooms. Valuable transfer service by golf cart from train station to the hotel when carrying luggage. Very nice indoor pool. Bar food could be improved. Several good dining options within a short walk and across the street from the ski lift to the peak. Comfortable beds and clean rooms.
Stayed 1 night in Sep 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I know that Switzerland is expensive, but generally you do get good quality for your money. Unfortunately in this hotels case the rooms are really starting to show their age and are in need of a refresh. The hotel is well located and with a bit of updating could be a great option, but until then I couldn’t recommend. I would spend a bit more and go to a slightly more modern hotel. The staff were generally fine, however the checkin staff were rather short with us.
Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Mikal

Reception staff professional and welcoming .. Bedding great . Nice balcony and view . Only problem some drunk ness noise by people in the street during multiple nights and hours - wish staff could damp that down - I thought that was Swiss edict..,
Stayed 2 nights in Oct 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great return visit to Wengen. Would definitely stay here again
Stayed 3 nights in Oct 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lindsay, Clifton Forge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this hotel 10 stars, I would. The breakfast was beyond amazing. The staff were so friendly and the hotel was convenient to the cable cars and train. You couldn’t ask for anything better.
Stayed 5 nights in Sep 2023

6/10 Okay

George

Liked: Cleanliness
It was just ok. Not bad, not great. Just ok.
Stayed 1 night in Oct 2023

8/10 Good

P R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Well positioned. Very clean. Friendly.
Stayed 3 nights in Oct 2023

8/10 Good

Lisset

Stayed 2 nights in Oct 2023

4/10 Poor

NARESH

Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room across valley. Just a few minutes walk from the station. Excellent breakfast.
Stayed 3 nights in Sep 2023

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Doreen

Stayed 6 nights in Sep 2023

10/10 Excellent

Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Great location on the main street, staff was friendly and knowledgeable. Arriving to and from is magical on the train and Wengen is like out of a fairytale.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristen

Traveled with partner
Liked: Amenities
The staff was very kind and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was very friendly and helpful in answering questions about my stay, travel plans, and transportation.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot to stay. Highly recommend!
Stayed 1 night in Sep 2023

6/10 Okay

Wing Shan

Stayed 1 night in Aug 2023

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with everything. The room and the whole building were clean and well maintained. The service and facilities were excellent. Breakfast was superb.
Stayed 1 night in Aug 2023

10/10 Excellent

Fateha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely staff. Breakfast was plentiful and the views from our room was stunning. Had a great massage from a lovely lady called Heidi. All in all - a hotel I’d recommend!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! Beads where comfortable and we had an amazing view! Definitely enjoyed the spa
Stayed 1 night in Aug 2023

6/10 Okay

Neeti

Traveled with family and small children
Property is close to the shopping and dining areas.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Vamsi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception and restaurant staff. Very unhelpful bar staff. Room was lovely and location good
Stayed 2 nights in Aug 2023

10/10 Excellent

James, Toledo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our brief stay. I would return again
Stayed 2 nights in Aug 2023

10/10 Excellent

JAMSHID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Prafull

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you arrive with heavy bags for your vacation, you are looking for a place closer to the train station, not on a slope, and still accessible to shopping. Alpine Wengen fulfills all those needs. And as a bonus, the minute you step out into your balcony, amazing scenery opens up right in front of you, the majestic mountains, children playing in the playground across from the hotel, cows grazing in meadows!
Stayed 4 nights in Jul 2023

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Amenities
Everything!!! This was one of the best places we’ve been to.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ronghua

Stayed 3 nights in Jul 2023

8/10 Good

Timo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in village center. Magnificent view from balcony. A bit lousy noise cansellation between rooms.
Stayed 6 nights in Jul 2023

10/10 Excellent

AbdelHakim

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good for families with an indoor pool. Has a sauna and steam bath. Nice views from all rooms and a good breakfast. Very helpful staff

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome views and great location
Stayed 2 nights in Jul 2023

10/10 Excellent

oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great
Stayed 2 nights in Jul 2023

10/10 Excellent

Stoddard

Liked: Staff & service, property conditions & facilities
Excellent staff and service. Great views across the alps too. Highly recommend.
Stayed 3 nights in Jul 2023

8/10 Good

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Alpine Hotel Wengen!
Stayed 2 nights in Jul 2023

8/10 Good

Tat nang

Liked: Cleanliness, staff & service, property conditions & facilities
People speak loud outside the hotel and I can’t sleep
Stayed 4 nights in Jul 2023

10/10 Excellent

Ping

Stayed 3 nights in Jul 2023

10/10 Excellent

Paul, Hopkinton

Liked: Staff & service, property conditions & facilities
Had a great stay this week in Wengen. Would definitely recommend staying here. The rooms have refrigerators which they stock daily with soft drinks for free. Nice touch.
Stayed 4 nights in Jul 2023

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Seung Woo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location. Customer service was excellent. Very clean. Each room seems to have a terrace (mine was overlooking the mountains).
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Would definitely recommend.
Stayed 1 night in Jun 2023

10/10 Excellent

BHUPINDER

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is family friendly and just a minute walk from the Wengen train station. Staff was really polite and helpful. Room was superb.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

rajesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view from balcony .
Stayed 2 nights in Jun 2023

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very convenient near the train station. Wonderful and very friendly staff.
Stayed 9 nights in Jun 2023