Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
88% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler from New York

Absolute Perfection in a Stunning Alpine Setting

Posted Jul 11, 2015
This hotel is everything you'd expect in a fantastic, world-class hotel: the setting is stunning, set on a mountain overlooking the charming, pristine village of Gstaad; the staff bend over backward to be helpful and yet it's not fussy or overplayed service; the rooms are incredibly plush with small touches that impress, like Laderach chocolates. Then there's the outdoor pool, with the views to the Alps, and the spa, which is managed by Six Senses and is sublime. Downsides? You're a car-ride away from town but don't worry--they offer chauffeured Land Rovers to get you there on demand...free.
5 out of 5
for Couples
by Dieter from aus S.

Unvergessliche Tage!

Posted Apr 17, 2015 on Hotels
Der Aufenthalt im "The Alpina Gstaad" war herrlich! Bei der Hotelzufahrt angefangen, über die Zimmerausstattung, Sauberkeit, Service, Essen, Wellnessbereich ist alles auf sehr hohem Niveau. Die Innenarchitektur ist innovativ, modern und doch sehr gemütlich. Wir haben die Tage sehr genossen und danken dem gesamten Personal für den schönen Aufenthalt.
5 out of 5
for Couples
by Kevin from Mason, OH, USA

Our favorite place to stay in Gstaad

Posted Oct 3, 2014 on Hotels
An absolutely luxurious, beautiful hotel, with friendly staff and full amenities, and stunning views.
5 out of 5
for Everyone
by A verified traveler from Dießen am Ammersee

Einfach ein Traum!

Posted Aug 30, 2014
Pros: Das Wohlfühlerlebnis, der Spabereich, der Außenpool, die köstlichen Drinks, der exzellente Service, der Kamin in unserem Zimmer, das Essen, ...
Cons: Ein Mülleimer für die Hundeschietbeutel am Wegrand wäre schön.
Location: Oberhalb von Gstaad. Wandern, Radeln, Ausspannen, Skifahren, Rodeln, ...
Das The Alpina gehört zweifelsohne zu den wunderbarsten Hotels der Schweiz und lässt keine Wünsche offen. Bereits die Lage oberhalb von Gstaad ist ein Traum. Man blickt in eine spektakuläre Bergkulisse und hat das Gefühl, als ob dieses Hotel das einzige weit und breit sei. Die ganze Anlage ist äußerst geschmackvoll, luxuriös und trotzdem anheimelnd. Das liegt nicht nur an den perfekten Proportionen in allen Bereichen (beispielsweise ist die Terrasse sehr großzügig, ohne dass die verschiedenen Sitzgruppen darauf verloren gingen), sondern auch an den hochwertigen Materialien (massives, rustikales Holz, kombiniert mit tollem grauen Stein). Farblich passt alles perfekt zusammen, und die üppigen Blumendekorationen sind ein Knaller. Wir hatten das Glück, in eine Juniorsuite upgegradet zu werden, die unglaublich war. Nicht nur, weil hier ebenfalls alles optimal harmonierte, sondern auch, weil die technische Ausstattung faszinierend war. Neben den Fernsehern im Wohn- und Schlafzimmern gab es beispielsweise einen weiteren im Bad, dessen Bildschirm in die Spiegelfläche integriert war, so dass man von der Badewanne aus fernschauen konnte, während man ihn, wenn er ausgeschaltet war, gar nicht bemerkte. Außerdem konnte man das "Privacy Please - Symbol" auch von einem Knopf neben der Badewanne anschalten. So muss man nicht klatschnass durch die Suite laufen, falls man vergessen hat, es vom Flur aus einzuschalten. Zudem war das Essen exzellent und der Service hervorragend.
4 out of 5
for Business Travelers
by A verified traveler

great spa, uninspired by rest

Posted Jul 25, 2014 on Hotels
The spa at the Alpina is excellent and one of the best that I have seen. Its light, airy, has 2 jacuzzis and a great salt room. However, I found the rest of the hotel quite dark and uninspiring. The basic rooms are also not that interesting, although the bathroom is well equiped and a good size and the views from the room were excellent. Very impressed with some elements but unimpressed with others for the rates you pay.
5 out of 5
for Getaway With Friends
by Butterfly from Melbourne Australia

Exceptional Hotel & Spa

Posted Mar 2, 2014 on Hotels
I have stayed at some of world's most exclusive hotels, like Burj Al Arab, four seasons etc. This is one of the best luxury hotels stayed ever. We stayed at Alpina for 3 nights before Christmas. It is not grand but new (only 12 months old), classic, exclusive and luxury. It is a bit hard to find the hotel entry at arrival. It would be helpful for the hotel to place more signs to guide the driving for its location. The hotel staffs provide excellent services and make you feel like home. The concierge does every best to meet your needs. The hotel provides complimentary shuttle service to take you to town for shopping and dining and can pick you up for return. The food of Magu restaurant is top quality and delicious. We have dined at other well known local restaurants but enjoyed Magu the best. Breakfast does not have lots of varieties but freshly served. The service is attended. I have asked freshly squeezed juice and the waiter has pleasantly served me as complimentary. The most amazing of this hotel is the new and contemporary top class six sense spa. Fabulous wow indoor pool, heated outdoor pool with panoramic view and relaxing salt room and more. We have booked a 107 point massage with the doctor from Indian. Unfortunately he was ill and it was cancelled. Strongly recommend anyone to spend some time in the spa. A true luxurious sanctuary.
3 out of 5
by David from Boston, MA

Great facility with disappointing elements

Posted Feb 26, 2014
Pros: The room and the building itself.
Cons: The service overall. With some exceptions, it is sadly lacking in warmth, consistency and polish for a hotel of this stature.
Location: All good.
The Hotel is very expensive, so expectations are high. We found the room lovely in every respect, although the room lighting options and electronic curtain controls were so complicated, it took a couple fo days to master. The big let down is the spotty service and disappointingly maintained spa facilities, mainly in the Men's and Women's changing rooms which were unmanned and frankly dirty on a couple of the visits we made there. The Dining and Bar areas are strangely uninviting, although we didn't dine at the Japanese restaurant, which is said to be good. We did try Le Sommet the main restaurant, who's cuisine was formal and well presented, but uninspiring in quality and flavor. The breakfast buffet was only OK at best. Ambience was hurt by the music they pipe through.When we complained about the rap music playing at our Sunday breakfast, the staff agreed with us, but said it couldn't be changed because it was controlled at Reception.
5 out of 5
by A verified traveler

Toplocatie en uitstekende service

Posted Feb 12, 2014 on Hotels
Een nieuw hotel met een uitstekende service, vriendelijke mensen enz….Ideaal voor skiërs en niet-skiërs want de " SPA " is " TOP " !!! De massages zijn professioneel De drie restaurants bieden ook de nodige verscheidenheid. Het ochtendbuffet is " TOP " !!!! In onze kamer ( 108 ) was er 's nachts toch enig lawaai van de onderliggende keuken te horen, maar de directie zou daar de nodige maatregelen voor nemen en heeft ons een andere kamer voorgesteld. Algemeen : TOP.