Bertry Vacations from $2,046

Great location, and super friendly staffs. But, i would expect free car park for guests. I also beleive rooms need updating, really dated carpet and furnitures. Attention to details is lacking, ie. Windows paintwork is black and flaking... Las5 comment is monday morning laundry collection starting at 6.30am, for ~30mn: very noisy when your room is at the front of the hotel, is there really no where else for this task to be done?? Continental breakfast buffet is good unless you want scramble eggs, they look and taste disgusting!

Liked the proximity to the Grand Place and other restaurants and shopping. Upscale hotel. Bed was comfy. One of the individuals at reception had very poor English but tried hard. Air Conditioning was not effective. One of the dresser drawers was broken and wouldn't close and then the handle broke off. Mosquitos in the room (second floor). Coffee maker only dispensed small volumes of coffee.

Wasn't aware of the amazing balcony view of belfry tower. Nice cool older building in summer but with modern refit, really enjoyed our stay and will likely return if in Lille again.

The hotel is very comfortable and the staff is extremely professional, friendly and attentive. I really enjoyed my stay and am looking forward to returning to the property.

The hotel has the best and most helpful front of house staff we have ever come across. We had some issues we needed to sort out and they assisted greatly. We are so grateful to Dylan, Gabriel and David. Thank you! Loved the vibe of the hotel in its classic French style. Wholeheartedly recommend.