Ratings based on 643 Verified Reviews

4.5 out of 5
88% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
Very nice and close to everything professional service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

A great hotel in Istanbul

Posted Jan 4, 2018
We forgot just how great this Swissotel really is. An absolute pleasure to be back to the beautiful ambience of the Swissotel.
Comment from Hotel Management
Jan 17, 2018 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We are pleased to read that you had enjoyed your stay with us at Swissôtel The Bosphorus. We highly appreciate your wonderful feedback, and we hope to see you back again in the near future. Best Regards Elif Aktas Director of Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Istanbul - maybe best anywhere

Posted Dec 20, 2017
Pros: I said it all above
Cons: Nothing
Location: Location on Bosphorus with fantastic view, within walking distance of main shopping area (luxury shops, high-street style shops) and good restaurants
I have stayed at Swissotel Istanbul many times and it has always been perfect in every respect. I travel a lot internationally, both on business and on holidays. I am also head of the American Chamber of Commerce in Central Asia with a large # of 5-star hotels (InterContinental, St. Regis, Ritz-Carlton, Renaissance, Marriott, Rixos), so I know how luxury hotels operate. Swissotel is the only one that never makes a mistake at any level of service or accommodation.
Comment from Hotel Management
Jan 3, 2018 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to review your stay with us and were very glad to read you were pleased with the services rendered to you. Thank you again for your loyalty and look forward to welcoming you back soon. Best Regards Elif Aktas Director of Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 14, 2017
Good location away from tourist area overlooking Dolmabahce Palace and the Bosphorus but in an easy tram or taxi ride to sights.
Comment from Hotel Management
Jan 3, 2018 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to review your stay with us and were very glad to read you were pleased with the services rendered to you. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Best Regards Elif Aktas Director of Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from cairo

Very nice hotel

Posted Dec 9, 2017
Very nice location all rooms looking the bosfour Very good food a wonderful bar with a nice band the spa is very good
Comment from Hotel Management
Dec 12, 2017 by Elif Aktas, Hotel Management
Dear Mr. Magdy, Thank you for taking the time to share your feedback. We are pleased to learn you enjoyed your stay with us. We thank you for your visit and hope to welcome you back to our hotel very soon. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing stay, Gorgeous Suite

Posted Dec 5, 2017
I am an expedia Gold VIP customer and at checkin tHey upgraded us to a suite room with bosphorus view and granted access to Executive Lounge. Hotel was very close to Taxim square, Bosphorus and we walked back from Grand Bazar stopping in Galata gor having some drinks. Was a pleasant walk back to Hotel. Hotel was wonderful, very safe - they have serious security measures in place. Resturants were good. Executive lounge is also nice at the top floor with an amazing view. I will come here again for sure.
Comment from Hotel Management
Dec 8, 2017 by Elif Aktas, Hotel Management
Dear Swissotel Guest, We are very pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities and services We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Wonderful hotel very good condition and clean Helpful staff and good prices
Comment from Hotel Management
Dec 8, 2017 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We are very pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities and services . We highly appreciate your wonderful feedback, and hope welcome you back in the near future. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Amman

Very Nice and lovely to stay in

Posted Nov 20, 2017
Pros: The comfort and the staff
Cons: More resturants
Location: The location is one of the best in Istanbul. It is minutes away from Nisantase (a very upscale area) as well as it is close to the old Istanbul
Although we came in early, we were able to check in and we were severed very well while waiting for our room. Our stay was short but we were very comfortable and well attended to. I would come back again for sure.
Comment from Hotel Management
Dec 12, 2017 by Elif Aktas, Hotel Management
Dear Mr. Hassan, Thank you for taking the time to share your feedback. We are pleased to learn you enjoyed your stay with us. We thank you for your visit and hope to welcome you back to our hotel very soon! Best Regards
3 out of 5
by A verified traveler from Qatar

Room looks smaller and breakfast is poor.

Posted Nov 19, 2017
At reception, staff took long time for check-in and requested $400 deposit or TL1200 without prior notice. Chek-in processing took about 30 min. Room appears to be small compared to what I paid for. Breakfast items looks very basic in items. In my opinion this hotel is between three and four star category.
Comment from Hotel Management
Dec 8, 2017 by Elif Aktas, Hotel Management
Dear Mr. Abdullah, Thank you for taking the time to share your stay experiences with us. Our commitment is to provide each and every guest with a wonderful and memorable experience, and I am sorry we failed and allowed you to depart less than satisfied. Please be assured your stay comments are shared with related management team to ensure our standards are as expected. In reference to your room request, should your travels bring you back to Istanbul please feel free to share your preferences and we will be only too pleased to assist. Thank you again for your visit and remain with our best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing Hotel, Friendly staff, Great service

Posted Oct 24, 2017
Pros: The staff, specifically housekeeping, purovel and the doormen - so helpful
Cons: Nothing
Location: Great location in terms of the view, safety and for peace and quiet, although quite a walk from any restaurants/sights/shops
Could not be more pleased with my stay at the swissotel Bosphorus. It was delightful from start to finish. The staff at the hotel is what made my stay there comfortable and why I would recommend the hotel and return one day. They were all incredibly helpful, with everything from housekeeping, translating, getting a cup of tea to grabbing a taxi. Also, the spa was amazing and the pool was a delight, would highly recommend it.
Comment from Hotel Management
Nov 14, 2017 by Elif Aktas, Hotel Management
Dear Ms. Sabiha, We are pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our location, services and hospitable service of our team. We highly appreciate your wonderful feedback and we hope to see you in the near future. Best Regards Elif Aktas Director of Guest Services