Ratings based on 172 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Memphis, TN
Posted May 6, 2018
This hotel was horrible. Everything about the hotel was a mess. There was only one staff member, the sheets were dirty, the air did not work, and the service that the one staff member provided was the worst part. Would never recommend to anyone.
by A verified traveler from Sleepless in Alabama
Poorly trained Staff Atempted to break into roomPosted Apr 28, 2018
Checked into a Quality Inn in Bessemer Alabama off Academy Lane. At 3am I awoke to several people including a child trying to break into my room with a screwdriver. They were startled when they heard me stir inside. Then soon after the room phone rang with someone demanding my name without ever identifying themselves. It’s now 4am and after much consideration I realize the night desk person is just so poorly trained and that it must have been her with her family. Can’t believe I experienced this. Just wanting to sleep.
by A verified traveler from Bessemer, AL
Poor Customer ServicePosted Apr 25, 2018
Tried to cancel the reservation but the hotel already ran my card, although I elected to pay upon check in. Was told there was nothing they could to do to reverse the charges.
for Everyoneby A verified traveler
A quiet place to restPosted Apr 23, 2018
We have stayed here several times while visiting Tuscaloosa. Clean though somewhat worn, friendly staff, and reasonable rates. Nights have always been peaceful. Solid breakfast options. Overall just what we need with none of the cost and noise of most other nearby hotels.
by A verified traveler
Posted Feb 12, 2018 on Hotels
by A verified traveler from Nashville
Only leaving review cause it’s that badPosted Feb 10, 2018
I’ve not even been checked in an hour. First of all I had to walk up to a window where the lady wouldn’t let me in and it was cold out. Then she proceeds to whisper everything to me and says I can only pay cash even though I’d already paid and reserved a room. Then finally she checks me in and such. Hands me my keys, says it’s upstairs and that’s all. I get in the room and of course their WiFi doesn’t work. The bathrooms aren’t nice at all and my pillows have stains on the pillowcases. I’ve never in all my Expedia stays and it’s quite a lot due to work have I ever left a review good or bad cause it’s not my thing however this one was that bad I needed to leave a review I’m sleeping and getting out of here first thing in the morning.
by A verified traveler from Michigan
BusinessPosted Feb 7, 2018
Location: There were plenty of eating places and sgoping
Remove this Hotel from your listing. This is an old building in need of help. The bath towels and wash cloth were spotted and dirty. The bed in the rooms need to be replaced or thrown away yesterday. This a hotel of last resort !!!!
by A verified traveler
Posted Jan 9, 2018 on Hotels
Needs ImprovementPosted Jan 2, 2018 on Hotels
I had a total of four rooms. It could have been cleaner. The towels in the bathroom were stained. There were roaches in another room. There was a silver fish in the bed and stained sheets. The hotel service was good until one of my staff complained about the roach
for Everyoneby A verified traveler from Auburn, Alabama
Nice clean room!Posted Nov 19, 2017
Pros: Nice clean room, friendly staff, and located within walking distance to several nice, established restaurants.
Cons: I believe the rate should be about 20% less.
Location: Lots of stores and restaurants at this interstate exit.
Nice clean room, friendly staff, and located within walking distance to several nice, established restaurants.