Ratings based on 108 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Brentwood, TN
ALABAMA FOOTBALL WEEKENDPosted Oct 23, 2017
Clean room and bathroom for weekend of Alabama Football.
Posted Aug 21, 2017 on Hotels
Posted Aug 20, 2017 on Hotels
Oh My GodPosted Aug 9, 2017 on Hotels
I booked this room for my wife knowing the quality reputation of this chain and my experiences with them. Not quite the traveler that i am, my wife relied on me to find her a clean comfortable and safe place to spend the night. I am horrified that they would rent a room that reaked of people and cat urine. My poor wife had traveled a long way and was almost in tears after her drive to find this waiting for her in room 128. She felt stucl with this room thinking if they would rent this room in this condition, what good was complaining. She set her stuff down and went tonfind a store to buy something to make the room tolerable. When I called to complain they moved her to the third floor immediately. This one smelled of smoke and animals but it was better than what she had. I am going to recommend all stay away from this place. The halls were hot as well and the place over all was not even recommended by locals at a gas station where she went to buy Lysol just to walk in the place. Terrible location, not much competition in the immediate area and the overall environment was not good. The best part of this hotel.was the young lady at the desk who tried to help as best she could.
by Caril L
Posted Aug 7, 2017 on Hotels
Posted Aug 6, 2017 on Hotels
Posted Aug 2, 2017 on Hotels
Posted Aug 1, 2017 on Hotels
Avoid itPosted Jul 31, 2017 on Hotels
The pictures look a lot better than this hotel does in person. It's a bit run down. The staff was friendly enough, but not very accommodating. There was a lot of loud noise at night. People were yelling and running up and down the hallways after midnight. On our second night, we received a crank call from (I assume) another room. Our phone rang about midnight, and the joker asked if we ordered 15 pizzas. I said no, and they hung up. I called the front desk, and the young lady kind of laughed and said, "I guess it was a prank." I realize the inconsiderate groups of people at the hotel aren't the fault of the staff, but they didn't seem to care at all. At all costs avoid the waffle house and the railroad cafe--both nearby. All I can say is "NEVER AGAIN."
AmazingPosted Jul 27, 2017 on Hotels
This a good place to crash. Quiet. Convenient. Clean. Excellent service.