Front of property

Reviews of Hotel Bethany Beach

2.5 out of 5
Hotel Bethany Beach
39642 Jefferson Bridge Rd., Bethany Beach, DE

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roslyn

Traveled with group
Stayed 3 nights in Dec 2023
Response from Hotel Bethany Beach on Feb 20, 2024
Thank you for your review. We look forward to your future stays at Hotel Bethany.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Bethany Beach on Feb 20, 2024
Thank you for your review. We look forward to your future stays at Hotel Bethany.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

MARK

Liked: Staff & service, amenities, property conditions & facilities
ocean front and clean to perfection
Stayed 2 nights in Nov 2023
Response from michael on Dec 3, 2023
Thank you for leaving a review. we will let housekeeping know of their good efforts.

2/10 Terrible

Brenda

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The fact that my pet was able to stay
Stayed 2 nights in Oct 2023
Response from Hotel Bethany Beach on Nov 13, 2023
Thank you for taking the time to review our hotel. We are sorry to see that your stay did not meet your standards in which you were looking for please feel free to reach out to us here on property.

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 8, 2023
Thank you for the great review and we are glad to see you had a wonderful stay with us. We look forward to your next visit with us.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Lisa on Nov 8, 2023
Thank you for the great review and we are glad to see you had a wonderful stay with us. We look forward to your next visit with us.

10/10 Excellent

wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, friendly
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Ryan and Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Lisa on Nov 6, 2023
Thank you for the wonderful review. We are happy to hear that you enjoyed your stay with us and we look forward to your next visit.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Hotel Bethany Beach has beautiful rooms. Large, modern, super clean room. One of the nicest rooms I have had in years. Great location to the beach, bike paths and lanes, and just a short walk to the boardwalk.
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
Wow thank you for the amazing review. We will share this with out staff. We do hope to have you again.

8/10 Good

Guirong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
Thank for the score. We do hope you stay with us again.

4/10 Poor

Cory

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff was nice and accommodating but rooms/hallways smelt bad. Breakfast very limited, nothing like what they advertise in photos.
Stayed 2 nights in Oct 2023
Response from Michael on Nov 1, 2023
We are sorry, with the influx of dogs in the hotel because of the dog parade in town the smell on our pet floor was a little harder to control. Thank you for taking the time and leaving a review

10/10 Excellent

Ed

Stayed 2 nights in Sep 2023
Response from Michael on Dec 3, 2023
Thank you for the great score. We hope to see you in Bethany beach again.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, quiet.
Stayed 2 nights in Oct 2023
Response from Michael on Oct 29, 2023
Thank you for choosing Hotel Bethany Beach. We do hope to see you again.

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Response from Michael on Nov 1, 2023
We are happy to see like our hotel. We hope to see you again

10/10 Excellent

Joseph A

Liked: Property conditions & facilities
A jewel
Very well managed. Super clean and the location near the beach is excellent. Beach chairs and umbrellas were a huge benefit. Can’t say enough about this hotel
Stayed 4 nights in Aug 2023
Response from Michael on Oct 28, 2023
Wow. We appreciate this awesome review of our hotel. We welcome you back anytime. Thanks for taking the time to write this.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Michael on Oct 28, 2023
Karen thank you for taking the time and leaving a rating. We do hope to see you again

10/10 Excellent

Dedrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was great
Stayed 2 nights in Oct 2023
Response from Michael on Oct 28, 2023
Glad to hear you had a good stay. We do hope to see you again.

10/10 Excellent

Otto

Stayed 1 night in Oct 2023
Response from Lisa on Nov 13, 2023
Thank you for your wonderful review. We are happy to see that you had a wonderful stay at our hotel and look forward to your next visit.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and staff very nice and helpful.One of the nicest hotels we have stayed at.
Stayed 1 night in Oct 2023
Response from Michael on Oct 26, 2023
We thank you for taking the time and leaving those kind words. We do hope to see you again

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Michael on Oct 26, 2023
Thanks for the good rating. please visit us again

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, friendly service and very good breakfast! I nice place to stay in Bethany Beach, DE
Stayed 2 nights in Oct 2023
Response from Michael on Oct 26, 2023
Thank you for leaving a review. We hope to see you again

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and friendly staff!
We had a great stay this past weekend! The hotel is modern and light. The front desk staff member Janise was super friendly and accommodating! The hotel was super clean. Would highly recommend!
Stayed 1 night in Oct 2023
Response from Michael on Oct 22, 2023
We will pass along those kind words to Janice. Thank you for taking the time and leaving a review. We do hope to see you again

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay at this hotel which was recently renovated when it was taken over by a new company. My only complaint was that there was a $10 a day charge for parking in their large parking lot ($25 in high season). We were first told of this in a text that we received the day before we were to check in. I did not see any reference to this when we booked the room. A hidden fee?
Response from Michael on Oct 21, 2023
Through Expedia our parking fee is listed in amenities and important information sections. Sorry for the confusion we will work with our 3rd party partners to make this information more readily available to read. Thank you for taking time to leave a review. We hope to see you again

10/10 Excellent

Susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and pleased with them being dog friendly. They are super friendly and very helpful.
Stayed 3 nights in Oct 2023
Response from Michael on Oct 17, 2023
Thank you Susan for the amazing review. We hope to see you again.

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff & hotel
Great staff, nice hotel, breakfast service & food is good! They don’t clean the rooms during your stay so you have to take towels to the front dress to get get fresh towels…
Stayed 3 nights in Oct 2023
Response from Michael on Oct 15, 2023
Thank you for the review. We will share the kind words with our staff. We are trying to find a better solution to replenish towels. We hope to see you again.

10/10 Excellent

dawn

Stayed 1 night in Oct 2023
Response from Michael on Oct 12, 2023
Thank you for the high rating very much appreciated

10/10 Excellent

Desmond

Stayed 3 nights in Aug 2023
Response from Michael on Nov 1, 2023
Thank you for taking the time for leaving a review. We are glad you enjoyed your stay

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Very pleasant experience! Hotel is very appealing and very clean. Staff was great and the breakfast was amazing! Will definitely go back!
Stayed 3 nights in Oct 2023
Response from Michael on Oct 12, 2023
Wow thank you for taking the time to write such a kind review. We hope to see you again

10/10 Excellent

Jean

Liked: Room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Oct 12, 2023
Thank you jean for leaving a rating. We hope to see you again

2/10 Terrible

Ewell G.

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Michael on Oct 13, 2023
We are sorry we didn't meet expectations for your stay. We hope we can make your next visit better

10/10 Excellent

Fern

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lisa on Oct 9, 2023
Thank you for staying with us at Hotel Bethany Beach. We are glad to hear you enjoyed your stay at the hotel and look forward to future visits.

6/10 Okay

frank

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was nice and walkable to beach. Lady at front desk at check.in very pleasant and informative The hotel was noisy at night with kids running in the halls with no supervision or security. Also had a room next to elevator and could hear that through the night Also some other older kids i assume pulled the fire alarm at midnight and the hotel had to be evacuated. The night mgr was very unprofessional In keeping folks calm and used profanity on what she was going to do the group that caused this
Stayed 2 nights in Oct 2023
Response from Hotel Bethany Beach on Oct 9, 2023
I'm sorry that this issue happened at the hotel during your stay or at all. We will make sure that the staff moving forward is informed on how to properly handle a situation like this should it happen again. Please feel free to contact the hotel and ask to speak with a manager for further help in resolving this matter.

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bright, clean, friendly place! Great breakfast. Love the bonus of mini golf vouchers!
Stayed 2 nights in Oct 2023
Response from Lisa on Oct 9, 2023
Thank you for staying with us at Hotel Bethany Beach. We are glad to hear you enjoyed your stay at the hotel and look forward to future visits.

10/10 Excellent

soyeong

Stayed 2 nights in Oct 2023
Response from Lisa on Oct 9, 2023
Thank you for staying with us at Hotel Bethany Beach. We are glad to hear you enjoyed your stay at the hotel and look forward to future visits.

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Michael on Oct 28, 2023
We hope to see you again. Thank you for leaving a review.

10/10 Excellent

Eunkyung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay.
Stayed 1 night in Oct 2023
Response from Michael on Oct 6, 2023
Thanks for the feedback. We hope to see you again

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Michael on Oct 6, 2023
Thank you for taking the time and leaving a review. We would be glad to have you stay again

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, a quiet atmosphere and soothing scenery. Just what I needed! Thank you!
Stayed 2 nights in Sep 2023
Response from Michael on Oct 3, 2023
We are glad to see you had a good experience. We hope to see you again.

10/10 Excellent

joy

Had a great time. Everything was clean. Walked to the beach. Love it. Will definitely go back!
Stayed 2 nights in Sep 2023
Response from Michael on Oct 3, 2023
We thank you for those kind words. We cant wait to host you for the next stay.

8/10 Good

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael on Oct 3, 2023
We appreciate the rating. We hope to see you again

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the beach. The room was clean and the best shower/bathroom I've experienced in years. Walked to the local restaurants and convenience stores. The only slight issue was when checking in I could not understand what the person behind the counter was saying - accent.
Stayed 2 nights in Sep 2023
Response from Michael on Oct 3, 2023
Thank you for taking the time and leaving a review. We will work with our front desk agents to make sure they give out information clearly and concisely.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Michael on Oct 3, 2023
Thank you for the rating. We would love to host your next stay at Bethany Beach again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied
All aspects of staying here was very good. From getting me early arrival , to the front desk when arriving and departing. Would recommend this hotel to everyone.
Stayed 1 night in Sep 2023
Response from Michael on Oct 3, 2023
Wow thank you for the awesome rating. We hope to see you again at Hotel Bethany Beach

8/10 Good

Kimberly

Liked: Property conditions & facilities
Solo Stay
Great place to stay! Clean and close to everything. The only thing could have been better was the lights in the room, each night stand had a lamp to turn on. Unfortunately, they wouldn’t work. Every time I had to use a light, I’d have to get out of bed and use the one at the door near the bathroom to see.
Stayed 1 night in Sep 2023
Response from Michael on Oct 3, 2023
Sorry about the lighting situation we will work with maintenance to prevent this problem in the future. Thank you for leaving a review and bringing this issues to our attention. We hope to see you again

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael on Oct 6, 2023
We hope to see you again. Thank you for the feedback.

2/10 Terrible

Ann

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff were not engaged and seemed indifferent to my concerns regarding an extra $10 charge for parking my car that was not listed on the website or when I booked my reservation (where was I suppose to park)? There were no other options available because the reservation was non-refundable Had to pay the extra cost because there was a concert in town and all rooms were booked.
Stayed 1 night in Sep 2023
Response from Michael on Sep 30, 2023
We will talk to our staff about this matter at check in. But please know through Expedia the parking fee is listed under the property amenities page. And under our direct website it will be under our FAQ section

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael on Sep 30, 2023
Thank you for taking the time and leaving such a great score

2/10 Terrible

MICHAEL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Huge parking lot, empty hotel yet they charge $10 a night to park. It did not say that anywhere when I booked this hotel.
Stayed 1 night in Sep 2023
Response from Michael on Sep 30, 2023
The parking fee is listed under the property amenities page when booking through expedia. In the hotel direct website parking fee is listed under the "Frequently asked questions" page