Ratings based on 1,308 Verified Reviews

3.5 out of 5
69% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Just right for a short-term stay near DC. Don’t expect any more than a basic but solid hotel experience.
Comment from Hotel Management
Oct 18, 2017 by Virginia, Hotel Management
Thank you for your feedback! We look forward to seeing you again
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, SC

Very nice but no hear

Posted Oct 14, 2017
The hotel itself is very nice, staff friendly, very clean room, good furnishings, even quiet considering the in-town location. Our only problem at all was that the heat wouldn't come on in our room. We called downstairs to the front desk 3 times and they said they were working on it, and I could tell from noise in the vents that they were. The temperature in our room was 60 degrees. However, at about 8:30 a man came in with a portable heater, extremely apologetic, and set it up. After that it was wonderful. We would definitely stay there again, the heat seemed to be some kind of blip.
Comment from Hotel Management
Oct 16, 2017 by MM, Hotel Management
Thank you for taking the time to give a detailed and honest review. I am sorry about the heat not coming through the vents to your room. I'm glad that they were able to bring a portable heater.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario

Staff were helpful

Posted Oct 11, 2017
Our stay was wonderful. The staff was very helpful. The beds were very comfortable. Not a big hotel but a family feel hotel. And the best Mexican restaurant next door!!! Will come again for sure.
Comment from Hotel Management
Oct 13, 2017 by MM, Hotel Management
Thank you for taking the time to give us your feedback! We hope to see you again.
3 out of 5
by A verified traveler

Basic hotel, solid but overpriced

Posted Oct 11, 2017
Was expecting some element of luxury given price and non-central DC location. Reception staff pleasant and room generally comfortable. Faciilties very basic however and grumpy staff and very average food in restaurant made breakfast less than enjoyable each morning. Coffee sachets in rooms at a premium it seems.
Comment from Hotel Management
Oct 12, 2017 by MM, Hotel Management
Thank you for your detailed review. I am glad that the reception staff was welcoming and that the room was comfortable. We will be addressing the breakfast staff regarding the issues you experienced. We hope to see you next time you are in the area.
2 out of 5
by A verified traveler from Florida

Very tiny rooms

Posted Oct 9, 2017
Pros: the breakfast is included
Location: the location is in the walking distance to the Metro
The smell in the first room was terrible and we have asked to give us the other room. The staff was friendly.
Comment from Hotel Management
Oct 10, 2017 by MM, Hotel Management
Thank you for taking the time to give us your feedback. I apologize that your initial room was not satisfactory with a smell. I'm glad that we were able to take care of you and move you. We appreciate your business!
3 out of 5
Recommended
for Other
by A verified traveler from Chesterfield, VA

Convenient to NIH

Posted Oct 8, 2017
Pros: Close to NIH
Cons: Ability to control the room temperature.
Location: Bethesda is on the edge of Washington DC, a fabulous city with tons of things to see and do. Restaurants close by withine walking distance were good.
We picked this hotel because it is convenient to NIH and is on the NIH shuttle route. Since our purpose was not vacation related, it served it's purpose well. Parking is tight but the hotel is in a good area so walking to restaurants was not a problem. It was somewhat chilly when we arrived but the thermostat in the room didn't really control heat or A/C We will probably rebook this hotel for our next NIH visit and I wouldn't hesitate to recommend this hotel to others if they were looking for good clean accommodations with the added convenience of proximity to NIH.
Comment from Hotel Management
Oct 9, 2017 by MM, Hotel Management
Thank you for taking the time to give a detailed and honest review. We are in the process of updating the HVAC in the rooms and eventually all rooms will be able to control their own temperature. We hope to see you next time you visit NIH.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Sep 29, 2017
Excellent location. Friendly and helpful staff. Rooom was small, although clean and not lacking in any of the accessories. Breakfast was more than adequate.
Comment from Hotel Management
Oct 2, 2017 by MM, Hotel Management
Thank you for your feedback. We are so happy that you enjoyed your stay and was satisfied. Looking forward to having you back next time your in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Alright budget hotel close to the metro

Posted Sep 13, 2017
My stay was just ok, the bathroom i wouldnt call spotless as there were a lot of loose hairs in the tub and on bathroom floor, i assume from previous guests, i think the room should have been a lot cleaner, room was chilly at night. I tried to get the heat on but it wouldnt come on. I liked the breakfast selection in the morning, just have to be there really early in the morning before it all goes fast. I liked the location of hotel, i was there for 4 nights, it was alright, i was on a budget, you do get what you paid for, next time i will probably stay somewhere else
Comment from Hotel Management
Sep 18, 2017 by Virginia, Hotel Management
Thank you so much for continuing to stay at the American Inn of Bethesda. Thank you for taking the time to offer your honest feedback. We pride ourselves on the cleanliness of the rooms- I am sorry that there was hair in the tub. I have addressed this immediately with the housekeeping supervisor. We do offer a great location, knowledgeable and friendly staff and free breakfast, free WiFi and free limited parking. Please do consider giving us another chance next time your in the area, we truly appreciate your business!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good/comfortable , very clean and nice staff.

Posted Sep 4, 2017
Cons: more parking lot space, that night when we came and check in late, just left 1 parking spot, looks like God just spare for us....:)
We came/check in late that day, and it's so easy to check in, enter the room and every thing are ready, the room are clean and the A/C was on, made all of us comfy after we came from the hot weather outside.
Comment from Hotel Management
Sep 8, 2017 by mm, Hotel Management
Thank you for your review. Just do keep in mind for next time, we do have more overnight parking in the lot across the street. We are so delighted you enjoyed everything.
5 out of 5
by my

Travel

Posted Jul 21, 2017 on Hotels
room very clean and staff very helpful if we come to silver spring we stay again
Comment from Hotel Management
Sep 8, 2017 by GM, Hotel Management
thank you