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Reviews of American Inn Of Bethesda

3 out of 5
American Inn Of Bethesda
8130 Wisconsin Ave, Bethesda, MD

Reviews

6.6
Rating 10 - Excellent. 173 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 234 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 140 out of 1002 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and the bed was comfortable
Stayed 3 nights in Apr 2024
Response from American Inn on Apr 16, 2024
Thank you very much for your feedback. We are glad you enjoyed your time spent at our hotel. We look forward to your next stay at our hotel.

4/10 Poor

Samy, Rockville

Disliked: Cleanliness, property conditions & facilities
Very bad condition, needs renovation
Stayed 1 night in Apr 2024
Response from American Inn on Apr 3, 2024
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you.

8/10 Good

Dan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is VERY LIMITED, fortunately there are some public parking lots & garages very close.
Stayed 1 night in Mar 2024
Response from American Inn on Mar 31, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 Excellent

Enoch

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their breakfast
Stayed 2 nights in Mar 2024
Response from American Inn on Mar 31, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 Okay

Gilbert

great location but, parking a challenge
Stayed 1 night in Mar 2024
Response from American Inn on Mar 28, 2024
Thank you for your feedback. We apologize for the issue you had with our parking lot. Please give us another chance to impress you.

4/10 Poor

Tabitha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It just wasn’t what I thought it would be. Breakfast is bagged. Wallpaper coming off the wall. Hole in the bathroom where a towel bar was suppose to be because they left it on the floor, had to constantly get my keycard reset, heater didn’t work in the room. However, you get what you pay for the area felt safe and most of the staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from American Inn on Mar 26, 2024
Thank you for your feedback. We apologize for the issues you had with our room. Please give us another chance to impress you.

10/10 Excellent

Kathleen

Traveled with family
Liked: Amenities
Staff is very pleasant. All is clean and neat. Breakfast was adequate with fruit, juice, muffin, and yogurt. Requests were addressed quickly. I look forward to staying there again.
Stayed 1 night in Mar 2024
Response from RVV on Mar 26, 2024
Thank you for your review, we looking forward to see you next time you are in town

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated and dirty facility. Smelled musty as soon as I entered the lobby. My room smelled even worse. The condition of my room was notorious. The window blinds didn’t work, the nasty curtains are falling down, and the carpet was filthy and looks like it’s never been replaced. The facility has a very limited number of parking spaces, but none were available and I had to pay for nearby public parking. The only good thing I can say about this hotel is it is located to many restaurants and bars. Although my room was only $104 for the night, I will never stay here again.
Stayed 1 night in Mar 2024
Response from American Inn on Mar 21, 2024
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 Excellent

Gale

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a convenient location while in the area.
Stayed 1 night in Mar 2024
Response from American Inn on Mar 11, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 Terrible

Carllisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So I was visiting this property because had to attend a medical procedure early in the morning and was planning to stay overnight to be close to the medical facility. I arrived at the facility at about 9 PM to find it less than favorable to the pictures that were provided online. As I went to check in, I noticed that there were several people sitting in the lobby that appeared to be living in the facility. I did say to the front desk person that I was unaware that this was an extended stay location. Check me in gave me my key and I then went to my room which was located on the fourth floor at the very end of the hallway. when I got to the room I found it to deployable the room was very cold. The hallway was very dark and there was a definite smell of marijuana coming from the rooms I passed.. understanding that marijuana is legal in the area. The location is advertised as a smoke, free hotel. The room itself was very rundown and cold. It was mid January and cold outside. I was unable to turn on the heat in the room. I tried to reach out to the service desk by using the phone in the room and it was not plugged in.. plug the phone in. I was not able to make a phone call to the front desk.. the front desk by using my cell phone and I was unable to get anyone to answer the phone. At that point time I was completely fed up with this surroundings and just wanted to rest I grab my bags and and check out. And no I was not given a refund or an apology. Then I checked in elsewhere.
Stayed 1 night in Jan 2024
Response from American Inn on Feb 26, 2024
Thank you for your feedback. We apologize for the issues you had with our room. Please give us another chance to impress you.

8/10 Good

Karen

Business traveler
Liked: Cleanliness, property conditions & facilities
I was a woman traveling alone and I had a lovely visit to an unfamiliar town while I stayed here.
Stayed 6 nights in Feb 2024
Response from American Inn on Feb 13, 2024
Thank you for your feedback! We look forward to your next stay at our hotel!

2/10 Terrible

Aubry

Disliked: Amenities, property conditions & facilities
I picked this hotel because it offered parking - for a fee. We checked in, paid for parking, received the pass. Went to get food. We came back and there were no empty spots. I asked where we were supposed to park, she told me across the street, but we had to move the car by 7am or it would be ticketed or towed. I told her we had paid for parking, she said the day guy had oversold their spots. She let me stay in employee parking, but it was very inconvenient.
Stayed 1 night in Feb 2024
Response from American Inn on Feb 13, 2024
Thank you for your feedback. We apologize for the issue you had with our parking. Please give us another chance to impress you!

2/10 Terrible

Eric

Stayed 1 night in Feb 2024
Response from American Inn on Mar 20, 2024
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 Okay

Yaron

Stayed 1 night in Jan 2024
Response from American Inn on Mar 20, 2024
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from American Inn on Jan 20, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 Okay

Nicola

Liked: Room comfort
Uneven Reception Desk - Women Were great
While the two women at the reception desk the day I arrived were excellent in helping resolve an issue, when I asked for a late check-out, the person at the reception desk (a man) was what I would call rude when he told me, THREE times, that I absolutely had to be out by the time he was allowing me to check out. His behavior will certainly not encourage me to return any time soon and he could certainly benefit from some training in customer relations.
Stayed 2 nights in Jan 2024
Response from American Inn on Jan 20, 2024
Thank you for your feedback. We apologize for the issues you experienced during your stay. Please give us another chance to impress you!

8/10 Good

Joel

Stayed 1 night in Jan 2024
Response from American Inn on Jan 20, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 Excellent

Sabrina

Stayed 1 night in Jan 2024
Response from American Inn on Jan 25, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had roaches in my room along with mold and rust in the bathroom the vents are clogged with dirt smoke detectors has dirt and rust on it rusty on all sprinklers will not be returning and will let health department know of the condition and i will be asking for a full refund very disappointed
Stayed 1 night in Dec 2023
Response from American Inn on Jan 20, 2024
Thank you for the feedback. We apologize for the issues you had with during your stay. Please give us another chance to impress you!

10/10 Excellent

Suresh

Stayed 1 night in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 Excellent

Suresh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s great but parking is very limited so be prepared to use public parking near this hotel
Stayed 1 night in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service
Great location for working at NIH and also clean and cosy.
Stayed 1 night in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 Good

Gerson

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 Terrible

Gisella

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty facilities. Horrible experience
Stayed 1 night in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 Poor

clement

Stayed 1 night in Dec 2023
Response from American Inn on Feb 7, 2024
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 Poor

Michael

Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from American Inn on Dec 17, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 Terrible

Kwun Wing Guinevere

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room had an unpleasant smell, paint on walls were falling off, and the air conditioning system was so loud that it severely impacted sleep quality. It was a very uncomfortable stay. Would never go back.
Stayed 2 nights in Oct 2023
Response from American Inn on Dec 6, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

8/10 Good

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The American inn of Bethesda met all of my needs. I just needed a place to stay. It was the most economic place around. It was clean, mostly quiet, the staff was cool and the water was hot. My only complaint was parking. I didn't know about the $20 power day parking until I was there with a place to park. I'll stay here again if it's available.
Stayed 2 nights in Nov 2023
Response from American Inn on Nov 28, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

8/10 Good

Jeff, West Orange

Liked: Staff & service
Disliked: Property conditions & facilities
Check in staff were great and very helpful
Stayed 1 night in Nov 2023
Response from American Inn on Nov 20, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

4/10 Poor

Mary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from American Inn on Nov 9, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 Terrible

James

Stayed 2 nights in Nov 2023
Response from American Inn on Nov 28, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 Okay

emily

Liked: Cleanliness, room comfort
Eh, fine for a night
Fine for a night or two, but zero frills. Breakfast comes in a paper sack and has to be requested at the front desk. We didn’t have a working tv for the first 24 hours, the person at the desk shrugged and said sorry, nothing could be done. Heater/air conditioner either had to run all the time, or not at all, could not control temperature at all.
Stayed 4 nights in Oct 2023
Response from American Inn on Nov 6, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

8/10 Good

steven

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2023
Response from American Inn on Nov 3, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 Okay

Daniel

Stayed 1 night in Oct 2023
Response from American Inn on Nov 20, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 Poor

Garret

Disliked: Cleanliness, staff & service
Stayed 7 nights in Oct 2023
Response from American Inn on Oct 27, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from American Inn on Nov 2, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 Poor

Shafiun

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The internet service in the room is dismal--terribly slow even for regular browsing. They don't have any area for breakfast, they provide a breakfast pack, which includes an apple, yogurt, a small juice, a small water bottle, etc, no coffee or tea (though you can have tea/coffee in the room). Convenient location. Good for something you are looking only for a night stay. Most of the amenities they claim do not work or are unusable.
Stayed 4 nights in Oct 2023
Response from American Inn on Oct 24, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 Okay

ADRIANA

Business traveler
Disliked: Staff & service
Very close to NIH hotel
I checked in on Sunday Oct 15 at 4pm, I was given a key and when I arrived to the room I was unable to enter the room as none of the two keys worked. The cleaning lady open it for me but then she informed me that room was not clean and that I have to wait 30 min. I returned to the front desk to request a replacement of the keys. The second set did not work either. The front desk attendant came with me and after going up and down with the key it open it for him. I tried myself and I did not know how to open it. He got mad, clearly he was in emotional pain. He took off did not explain me how to open the door and just told me He did not have time to deal with the door and took off. The room was still unclean. I went for the third time to the front desk to wait. After 10-15 minutes the same front desk attendant offered me to change the room for a cleaned one. I was put in a room in the 4th floor. The room was dark and the rooms are small. It mas mainly clean. Still 169 dollars a night + tax for the room is highly priced. The hotel still offers a bag to go as breakfast with small water, juice, a muffin, a fruit and a yogurt. The hotel has a back entrance and a front entrance. A few blocks to Harris teeter! The shuttle to NIH runs once everyone 7:12 am or so but only to the clinical center. Otherwise it is ok.
Stayed 3 nights in Oct 2023
Response from American Inn on Oct 23, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 Terrible

Orlando

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor condition
Stayed 2 nights in Oct 2023
Response from American Inn on Oct 23, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

4/10 Poor

Marcie

Disliked: Cleanliness
Cheap but not well maintain! Mold in bathroom tub!
We stayed here because it was the cheapest hotel near our daughter in Bethesda , Maryland. Would not stay again ! Supposed breakfast but no coffee available. We got yogurt.
Stayed 4 nights in Oct 2023
Response from American Inn on Oct 18, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

6/10 Okay

museti

Stayed 2 nights in Oct 2023
Response from American Inn on Nov 6, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 Excellent

Kathy

Great location, good value, rooms were quite compact but that’s Northern VA for ya.
Stayed 1 night in Oct 2023
Response from American Inn on Oct 16, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

10/10 Excellent

Cornell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And pleasant front desk staff
Stayed 2 nights in Oct 2023
Response from American Inn on Oct 16, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 Okay

R

Disliked: Property conditions & facilities
The musty carpet smell greeted us upon entering the room. The toilet flush lever would leak a bit of water after every flush which was alarming at first. Curtain chains were not working -- the blackout curtains were also not even attached to a bar and was somehow semi attached to the wall with gaping holes, so at night, people in the building across could certainly see in. Continental breakfast was not in fact continental -- it was a paper bag with an apple, yogurt, muffin, and a small bottle of water. Stayed for 5 nights, and after 2 days there was no housekeeping done though it is advertised as daily housekeeping. When asked, was told it was done every few days (we got ours after 3 days). TV in the room also did not work but couldn't be bothered to ask for a different room since it likely wasnt just this room that had issues. There was some pink mold in the corners of the bathtub, and small amounts of old grime in the corners and edges that are probably difficult to get cleaned given the age of the building. Overall, the room was small but it was not a bad stay since the building was calm, bedding and towels were clean, and was near a Trader Joe's with other food establishments a walk away, but the small things that were not working started to add up during the stay. At least there was a desk and mini fridge to keep some food and drinks.
Stayed 5 nights in Oct 2023
Response from American Inn on Oct 12, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

2/10 Terrible

Hridesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It is motel, very old and room and bathroom are very small. This is worst motel i have visited in US. Breakfast was in togo packet.
Stayed 1 night in Oct 2023
Response from American Inn on Oct 9, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

8/10 Good

Errol, Brooklyn

Stayed 1 night in Oct 2023
Response from American Inn on Oct 30, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Ok for the price. TV was not bright but only darkly lit. Soap missing from bathroom. Ice machine on floor was not working. Staff was friendly and courteous.
Stayed 1 night in Oct 2023
Response from American Inn on Oct 5, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!

10/10 Excellent

Kaiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable prices with decent environment and facilities
Stayed 2 nights in Sep 2023
Response from American Inn on Oct 2, 2023
Thank you for your feedback. We look forward to your next stay at our hotel.

2/10 Terrible

Akos

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet is awful. No cleaning for 5 days
Stayed 5 nights in Sep 2023
Response from American Inn on Sep 28, 2023
Thank you for your feedback. We apologize for the issues you had with our hotel. Please give us another chance to impress you!