Exterior

Reviews of Bethesda North Marriott Hotel & Conference Center

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1000 reviews" "
Rating 8 - Good. 256 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Bethesda North Marriott on Apr 18, 2024
Dear Sonia, we are thrilled to learn your latest stay was a 5-star experience. We look forward to welcoming you back!

10/10 Excellent

Jae, Mercer Island

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. I especially enjoyed talking to the front staff - she was very helpful. Two thumbs up!
Stayed 2 nights in Apr 2024
Response from The Bethesda North Marriott on Apr 16, 2024
Dear Jae, thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our staff, especially at the front desk, made your experience memorable. We look forward to welcoming you back on your next visit!

8/10 Good

Jeffrey

Very clean very nice high-quality everything. The only thing is on the Expedia website and had a place for parking garage and it really wasn’t on the site. It was around the corner and it costs four more dollars to park there than it does to park here in the garage at the hotel it’s $30 and the hotel is 26. so they shouldn’t put it on the site. The property has parking.
Stayed 1 night in Mar 2024
Response from Bethesda North Marriott on Mar 31, 2024
Dear Jeffrey, thank you for your review! We apologize for any confusion regarding our parking options. Both the open parking lot and the parking garage are available to guests staying at the hotel. However, room keys will only open the gate to the open parking lot, which is the main guest parking area. Parking rates should remain the same either way, with the exception that a voucher to exit the garage would be provided if the garage is chosen. We will look into your parking charges and make the necessary adjustments, please feel free to contact us to provide additional details.

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bethesda North Marriott on Feb 27, 2024
Dear Christine, thank you for your review. We hope to have the chance to provide you with an even better stay next time you are in the area!

10/10 Excellent

Zoe

Stayed 2 nights in Feb 2024
Response from Bethesda North Marriott on Mar 25, 2024
Dear Zoe, thank you for your review. We are so happy to hear your last stay was a 5-out-of-5 experience and we look forward to having you back!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very near MTA.
Stayed 1 night in Feb 2024
Response from Bethesda North Marriott on Feb 20, 2024
Dear Laura, thank you for your review. We look forward to hosting you again soon!

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bethesda North Marriott on Feb 14, 2024
Dear Serena, Thank you so much for your review. It is great to hear that you enjoyed your stay with us, we hope to host you again soon!

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff ot this hotel especially pleasant and helpful. On the day I checked in the gentleman on the front desk noticed I was having difficulty walking and came out to help me, carried my suitcase in and suggested I take a ground floor room rather than my usual choice of a high floor room. He also allowed me to park my car nearby so I wouldn't have to walk from the parking area. The hotel is well maintained and the food I ordered was very good.
Stayed 1 night in Feb 2024
Response from Bethesda North Marriott on Feb 14, 2024
Dear Mary, thank you for your positive review! We're thrilled to hear that our front desk staff took good care of you and helped you get settled in. We look forward to welcoming you back for another stay!

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times. Always a pleasure. Staff is inviting and friendly. Building is beautiful to the eye. Parking is no problem at all. Highly recommend.
Stayed 1 night in Jan 2024
Response from Bethesda North Marriott on Feb 14, 2024
Dear Jared, we are so happy to hear you always enjoy your time with us, thank you for your feedback! We hope you choose to stay with us again next time you are in the North Bethesda area!

10/10 Excellent

Serena

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Bethesda North Marriott on Feb 14, 2024
Dear Serena, thank you for your review. We are delighted to hear that your recent stay was a 5-star experience. We look forward to having you back as our guest!

10/10 Excellent

Sutirtha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place ha a good standard to stay
Stayed 3 nights in Dec 2023
Response from Bethesda North Marriott on Jan 18, 2024
Dear Sutirtha, thank you for your feedback, it gives us great satisfaction to know your stay met your expectations and we look forward to having you back at Bethesda North Marriott!

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bethesda North Marriott on Jan 16, 2024
Dear Mehmet, thank you for your feedback. We are so happy to hear your stay was enjoyable and an overall great experience. We look forward to having you back.

4/10 Poor

Jill

Stayed 1 night in Jan 2024
Response from Bethesda North Marriott on Jan 16, 2024
Dear Jill, thank you for your review. We appreciate your feedback and apologize for any shortcomings you experienced. Please feel free to reach out to us to address any concerns you may have. We look forward to the opportunity to improve and provide you with a better experience during your future stay.

8/10 Good

Debby

Nice property. Poor customer service
It was enjoyable after a fashion. Your management needs to learn about customer service. Listening is an important skill as opposed to only wanting to begin every sentence with “unfortunately”… Why is it necessary to charge to park in an outdoor lot? Would it kill your to not charge? It would leave one with a good feeling and isn’t that what it’s all about? A good feeling.
Stayed 4 nights in Dec 2023
Response from Bethesda North Marriott on Jan 4, 2024
Dear Debby, thank you for sharing your thoughts with us. We appreciate your feedback and understand your perspective on parking charges. While we aim to create a positive experience for all our guests, we have to adhere to Montgomery County regulations, which require us to implement parking charges. This ensures fairness and consistency for all our visitors.We appreciate your understanding and look forward to serving you again in the future.

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to lots of food and shopping.
Stayed 7 nights in Dec 2023
Response from Bethesda North Marriott on Jan 3, 2024
Dear Rebecca, we are happy to learn our location and nearby stores were ideal during your stay. We look forward to having you back for another great experience!

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near Metro and near shopping and dining.
Stayed 2 nights in Dec 2023
Response from Bethesda North Marriott on Dec 26, 2023
Dear Patrick, thank you for your wonderful review. We are glad you found our location to be ideal during your stay. We look forward to welcoming you back in the future!

8/10 Good

Craig

Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 22, 2023
Dear Craig, thank you for your feedback. We are happy to know your experience was a positive one and look forward to your next stay with us!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 21, 2023
Dear Mark, thank you for your review. We are so happy to hear that you enjoyed your stay. We look forward to having you back at Bethesda North Marriott.

2/10 Terrible

Uju

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 22, 2023
Dear Uju, we regret to learn that your stay did not meet your expectations. We will use your feedback to better train our teams. We look forward to the possibility of hosting you again and providing a better service.

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a company party. This is a very nice hotel.
Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 18, 2023
Dear Marguerite, thank you for your wonderful review. We're so happy to hear that you enjoyed your event with us. We look forward to welcoming you back to Bethesda North Marriott for another fantastic experience.

8/10 Good

Kyla

Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 18, 2023
Dear Kyla, thank you so much for your review. It is great to hear that you enjoyed your stay with us, we hope to host you again soon!

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2023
Response from Bethesda North Marriott on Jan 3, 2024
Dear Jessica, we are delighted to hear that your recent stay was a 5-star experience. We look forward to having you back at the Bethesda North Marriott!

10/10 Excellent

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Managment on Dec 11, 2023
Thank you for your review. We hope to welcome you back soon. Travel brilliantly!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Managment on Dec 11, 2023
Thank you for your review. We hope to welcome you back soon. Travel brilliantly!

4/10 Poor

Frederick

Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Jan 3, 2024
Dear Frederick, thank you for sharing your review. We regret to learn your stay fell short. If you'd like to let us know how we can do better next time, please feel free to reach us at our socials and we'll be happy to address any issues.

10/10 Excellent

Janis Ianne, Gaithersburg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at your hotel and overall, my experience was quite positive. The front desk staff who assisted us during check-in was exceptionally nice, professional, and articulate. They provided a thorough explanation of hold charges and parking fees, making the process smooth. The masquerade ball hosted in one of their conference rooms was a beautiful event. The servers were friendly and accommodating, always wearing smiles and treating guests with respect. It was a fantastic venue. Our room exceeded expectations in terms of space; the king-size bed and couch provided ample room, and the bathroom, featuring a rain effect shower head, added a touch of luxury to our stay. However, I must express a concern regarding the bed. As someone recovering from medical back procedures and therapy, I found the bed in this location less comfortable compared to other Marriott establishments I've frequented. The couch and chair, which are usually back-friendly in other locations, were also not as supportive. I am a loyal customer and have enjoyed stays at various Marriott locations without encountering such issues. I hope the Marriott team considers this feedback to ensure a consistently comfortable experience for all guests. Thank you for your attention to this matter, and I look forward to future stays with Marriott.
Stayed 1 night in Dec 2023
Response from Bethesda North Marriott on Dec 7, 2023
Dear Janis, thank you for your positive feedback and detailed insights into your recent stay. We're delighted to hear about the exceptional service at our front desk and the success of the masquerade ball. Your concerns about the bed and seating are sincerely noted, and we apologize for any discomfort you experienced, we wish you a speedy recovery. As we move forward your comments will be addressed to ensure a consistently comfortable stay for all. We appreciate your understanding and look forward to welcoming you back for an improved experience.

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Dining personnel were wonderful.
Stayed 2 nights in Nov 2023
Response from Bethesda North Marriott on Dec 5, 2023
Dear Angelica, thank you very much for your review. It's a pleasure to hear our restaurant and hotel staff provided you with great service. We look forward to your next stay with us!

2/10 Terrible

Nathalie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Managment on Dec 11, 2023
Thank you for your review. We will use your feedback to better serve our future guests. We hope to welcome you back again soon. Travel brilliantly!

10/10 Excellent

STEFANO, SILVER SPRING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good location of this property and easy movement around the area.
Response from Bethesda North Marriott on Dec 4, 2023
Dear Stefano, thank you for your feedback. We are happy to hear our location was ideal during your stay. We hope to welcome you back for another great stay.

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
This was an amazing stay. Every aspect was great! No complaints, and I will for sure be staying there again.
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 20, 2023
Dear Tyrone, thank you so much for your wonderful feedback! We're thrilled to hear that every aspect of your stay was great and that you had an amazing experience. Your satisfaction means the world to us. We can't wait to have you back for another fantastic stay in the future.

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were polite, professional and helpful. The hotel was clean, quiet and comfortable. I did have to ask engineering to change out the filter in the air conditioner. Once complete the air in the room was fresher and comfortable.
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 17, 2023
Dear Peter, thank you for your positive feedback. We're glad you enjoyed a pleasant stay. Your comments about our staff's professionalism and the cleanliness of the hotel are appreciated. We apologize for the inconvenience with the air conditioner filter and are pleased our team resolved it promptly. We look forward to hosting you again.

10/10 Excellent

Saima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 14, 2023
Dear Saima, thank you for your positive feedback. We are happy to hear our friendly staff made a difference during your stay. We look forward to welcoming you back.

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Bethesda North Marriott on Nov 14, 2023
Dear Julie, thank you so much for your review. It is great to hear that you enjoyed your stay with us, we hope to host you again soon!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Proper business hotel in very good condition. Had everything that a good quality hotel should have. Very clean and comfortable. Would gladly stay there again.
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Manuel, Thank you for your positive review! We're thrilled to hear that you enjoyed our recently renovated facilities. We continually strive to provide up-to-date service and we look forward to welcoming you back for another stay!

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Beverly, thank you for your kind words! We're delighted to hear you found our property beautiful. It was a pleasure hosting you, and we look forward to welcoming you back in the future!

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Francis, thank you for your review. We are happy to hear that you enjoyed your stay. We hope you choose to stay with us again next time you are in the North Bethesda area!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Nov 2023
Response from Bethesda North Marriott on Nov 14, 2023
Dear Christian, thank you for your review. We are delighted to hear that your recent stay was a 5-star experience. We look forward to having you back as our guest!

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Cleanliness Great food
Stayed 1 night in Nov 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Beverly, thank you for your review. We are happy to know our staff took good care of you and that you enjoyed our delicious food offerings at The Corby Kitchen. We look forward to welcoming you back!

10/10 Excellent

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved dining in the bar and watching football. Brunch on Sunday was amazing. Staff was so friendly.
Stayed 2 nights in Nov 2023
Response from Hotel Managment on Nov 12, 2023
Thank you for your review. We hope to welcome you back soon. We will share your feedback with our team. Thank you for choosing to stay with us.

10/10 Excellent

Scott

Stayed 1 night in Nov 2023
Response from Bethesda North Marriott on Dec 5, 2023
Dear Scott, thank you for your review. We are delighted to hear that your recent stay was a 5-star experience. We look forward to having you back as our guest!

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
As expected - surprisingly so.
I was traveling to DC for a trade show and booked this hotel for the location. I arrived to a friendly greeting, happily found out that the restaurant was open till 11PM and was thrilled that the rooms were clean and comfortable. Would surely return.
Stayed 2 nights in Nov 2023
Response from Hotel Managment on Nov 11, 2023
Thank you for your review. Thank you so much for choosing us during your trade show. We hope you Travel brilliantly, and we hope to welcome you back soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Stayed 3 nights in Nov 2023
Response from Bethesda North Marriott on Nov 7, 2023
Dear guest, thank you for the positive feedback, we are glad to hear our location was ideal for you. We look forward to welcoming you again in the future!

6/10 Okay

Preetham

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Preetham, thank you for your review. We look forward to the chance of hosting you again in the future.

8/10 Good

Michael

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Bethesda North Marriott on Nov 2, 2023
Dear Michael, thank you for your review, it is great to hear that you enjoyed your stay with us, and we hope to host you again soon!

10/10 Excellent

Samah

Liked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Bethesda North Marriott Hotel & Conference Center on Nov 1, 2023
Dear Samah, thank you so much for your review. We are delighted to hear you had such a great experience at Bethesda North Marriott. Looking forward to having you back.

4/10 Poor

Jivtesh

Stayed 1 night in Oct 2023
Response from Bethesda North Marriott on Oct 31, 2023
Dear Jivtesh, thank you for your review. We will share your feedback to better train our teams and provide the highest level of service. We hope to welcome you back again in the future.

10/10 Excellent

Keith

Stayed 1 night in Oct 2023
Response from Bethesda North Marriott on Oct 30, 2023
Dear Keith, Thank you for your review. We are delighted to hear that your recent stay was a 10-out-of-10 experience. We look forward to having you back as our guest!

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near a Metro station. The rooms are nicely appointed and nicely decorated.
Stayed 1 night in Oct 2023
Response from Bethesda North Marriott on Oct 30, 2023
Dear Kathryn, thank you for your thoughtful review! We look forward to having you back in the future. Travel brilliantly!

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023
Response from Bethesda North Marriott on Nov 13, 2023
Dear Jeffrey, thank you for your 5-star review. We are happy to hear that you enjoyed your stay. We hope you choose to stay with us again next time you are in the North Bethesda area!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Management on Oct 24, 2023
Thank you for your review. We hope to welcome you back soon. Travel brilliantly!