Ratings based on 186 Verified Reviews

3.9 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Pros: The proximity the Metro Station was the reason we choose that hotel.
Cons: The price for the underground parking was a bit high. Especially when the parking at the adjacent Metro lot was about 1/3 of the price.
Stayed there to attend the Trump inauguration. Rode the adjacent Metro to and from downtown DC. Appreciated the opportunity to check in early.
3 out of 5
by A verified traveler

Noise from next room

Posted Dec 4, 2016
The noise fron next room made us awake in the mornings and night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2016
Location: On Rockville Pike, walking distance to food and shops, could walk to Metro station
Excellent hotel with reasonable rates for the area. Recently renovated. Very comfortable beds. Linens and towels top-notch. Maid service impeccable. Large TV.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Reasonable rate, close to Metro

Posted Oct 11, 2016
Pros: Nice room excellent location
Location: Lots of food nearby - including an excellent Safeway
Room and service was excellent. Friendly staff. Didn't eat or drink at the Hotel, but everything looked good.
1 out of 5
by A verified traveler

Hotel in remodeling

Posted Aug 9, 2016
Pros: Not like the place. If you do construction finish the first
Cons: You can stay in a hotel with 200 room by your self. And the bed need to change. The mattress is old and if you 6 feet toll. The bed is to small.
Location: Loction is good
This hotel is empty. mattrass is old. You can't sleep becuse construction working over the weekend. The gym is very poor.
Comment from Hotel Management
Aug 17, 2016 by Manager, Hotel Management
We are very sorry that you felt inconvenienced by our renovation project. Thank you for your feedback, we appreciate the time you took to review your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to Metro

Posted Jun 16, 2016
Staff very courteous, rooms with full amenities, very clean, plenty of shops nearby, and convenient for both major thoroughfares and Metro
Comment from Hotel Management
Jun 27, 2016 by Becky, Hotel Management
Many of our guests appreciate our convenience to the DC Metro station! Thanks for sharing!
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Convenient location, only ten minutes Away

Posted May 16, 2016
Very close to our family gathering. Only ten minutes away. Staff was very professional but friendly we would recommend the Hilton to friends and plan to stay again for future visits to the DC area.
Comment from Hotel Management
May 18, 2016 by Becky, Hotel Management
Thank you for your comments Daniel! We're so glad to hear you enjoyed your stay with us and look forward to seeing you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsfield, MA

Excellent Location!

Posted Apr 20, 2016
Pros: fabulous location near grocery store, shops, dining and best of all, Metro! Staff was super nice. Price made it an excellent value for WDC! Cons: WIFi was terrible - nonexistent, drapes were broken in room, coffee maker was also broken and it took 2 calls and a note to housekeeping to get it replaced. Worst of all, they still advertise a pool they took out last December. Three weddings that weekend, so you can see where they make their money, but all in all we would return and recommend to friends.
Comment from Hotel Management
Apr 26, 2016 by Becky, Hotel Management
Thank you for taking the time to share your feedback. We appreciate your comments and value guest input as we strive to provide everyone with the service and stay they expect from a Hilton hotel. We are glad that you appreciated our convenient location and staff friendliness, thank you for sharing that! We understand the inconveniences you encountered due to our ongoing renovations project, and we apologize for the impact they had on your stay. We are working very hard to get the word out about our pool, thank you for letting us know that the information had not made it to the site you booked your room through. Again, we appreciate your feedback and your recommendation to friends. We hope to see you again!
3 out of 5
by A verified traveler from TN

Under construction, Hotel was not at it's best.

Posted Mar 18, 2016
Pros: Bed was super comfortable, loved the shower, restaurant was great (especially the breakfast buffet).
Cons: Definitely need to get the wake-up call system working.
Location: Not far from the NRC and the North Bethesda Marriott conference center. A lot of restaurants and stores nearby.
Beautiful lobby, spacious rooms, comfortable beds, great showers. Restaurant food was great. Layout of the hotel rooms was very confusing. Signs sent me around in circles instead of the most direct way to my room. Construction caused a few issues - light didn't work in the entry way, construction dust on some of the room items (baseboards, luggage rack), ironing board missing, didn't get a requested wake-up call twice.
Comment from Hotel Management
Apr 18, 2016 by Becky, Hotel Management
Thank you for taking the time to review your recent stay with us cg. We appreciate your understanding regarding our current renovation project and we're so glad to hear that you found the bed to be super comfortable and our restaurant to be great! We hope you'll return after our construction is over to let us show you our best! Thank you again for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Miss Maryland Pageant

Posted Feb 8, 2016
Pros: Atrium area in center of lobby along with the open air restaurant. The hotel staff
Cons: Cannot think of anything to improve
Location: Since we were there for a pageant we did not have a lot of down time. We drove to Tyson Center Mall for shopping .The ride was approx 40 minutes but w
This hotel was amazing. From the young lady with an accent at the front desk to the gentleman at the front door to the restaurant staff. Everyone and everything was great. The only reason I did not give a 5 for accommodations was construction was taking place. That was told up front and it is not bad at all. The hours they work do not disturb your rest. Parking is easy and at a cost of $15 per night which is added to your hotel stay. You have to have ticket stamped at front desk but you are free to go in and out of the garage. Great stay!!
Comment from Hotel Management
Apr 18, 2016 by Becky, Hotel Management
Thank you so much for your review! We are glad you enjoyed your time with us during the Miss Maryland Pageant this year and we're so glad to hear that the construction wasn't too bad for you. Thank you for mentioning our staff - they are our pride and joy and we're glad to hear they made your stay memorable! Thank you again for your review!