Posted Apr 20, 2016
Pros: fabulous location near grocery store, shops, dining and best of all, Metro! Staff was super nice. Price made it an excellent value for WDC!
Cons: WIFi was terrible - nonexistent, drapes were broken in room, coffee maker was also broken and it took 2 calls and a note to housekeeping to get it replaced. Worst of all, they still advertise a pool they took out last December.
Three weddings that weekend, so you can see where they make their money, but all in all we would return and recommend to friends.
Comment from Hotel Management
Apr 26, 2016 by Becky, Hotel Management
Thank you for taking the time to share your feedback. We appreciate your comments and value guest input as we strive to provide everyone with the service and stay they expect from a Hilton hotel. We are glad that you appreciated our convenient location and staff friendliness, thank you for sharing that! We understand the inconveniences you encountered due to our ongoing renovations project, and we apologize for the impact they had on your stay. We are working very hard to get the word out about our pool, thank you for letting us know that the information had not made it to the site you booked your room through. Again, we appreciate your feedback and your recommendation to friends. We hope to see you again!