The remodel missed the mark: rust on bath door hinges, walk-in shower was nice touch but an abysmal bathroom layoutt still have standard height toilets. Heat/AC unit as noisy as a B52 at takeoff!! Front clerk not at all attentive....got the key and number to the wrong room and then wasn't paying attention (stocking mini-mart) when we needed to correct the issue and on;y marginally apologetic..
Comment from Hotel Management
Nov 30, 2016 by Yolanda, Hotel Management
Thank you so much for your feedback. I apologize for the lack of exceptional service you received during your stay. Our goal is always to make sure our guests have a problem free stay and we exceed their expectations. I see we fell short of this during your stay and sincerely apologize for the inconvenience. We would really appreciate the opportunity to serve you again in the near future.
Yolanda Gainey, GM