Ratings based on 462 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Staff was very friendly, room was clean and mostly quiet. We didn't take advantage of the free breakfast but we were downstairs shortly after it ended and a staff member offered to go back and get us something. We were only in town for a few days, but I'd recommend this hotel if you're looking for a nice, clean, and comfortable place to stay.
Comment from Hotel Management
Jan 24, 2017 by Yolanda, Hotel Management
Thank you so much for staying with us! I am glad you enjoyed our friendly staff and our clean rooms with some quiet time. We look forward to serving you in the near future. Yolanda Gainey, GM.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2017
Very pleased with the room. Very comfortable bed. Staff pleasant.
Comment from Hotel Management
Jan 23, 2017 by Yolanda, Hotel Management
Thank you so much for staying with us! We take great pride in serving our guests! When your travel plans bring you back to the area; we will be waiting to welcome you back. Yolanda Gainey, GM.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice area

Posted Dec 24, 2016
Hotel is in a nice area right by the highway, making it easy to get to and get were your going. Staff is always nice and the breakfast in the morning has a good selection.
Comment from Hotel Management
Dec 27, 2016 by Yolanda, Hotel Management
Thank you for staying with us! We always welcome the opportunity to serve our guests! We look forward to welcoming you back soon. Yolanda Gainey, GM.
5 out of 5
by A verified traveler

Excellent Hotel

Posted Dec 16, 2016 on Hotels
Great stay
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you so much for being our guest! Glad to hear the Hotel was Excellent! We look forward to seeing you soon. Yolanda Gainey, GM
5 out of 5
by A verified traveler from MI

Great hotel for a stay.

Posted Dec 13, 2016 on Hotels
very nice, seems to be newly renovated.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you so much for staying with us. Happy to hear the stay was great! We look forward to your return visit soon. Yolanda Gainey, GM.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels
5 out of 5
by A verified traveler

Great service

Posted Dec 5, 2016 on Hotels
Excellent breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from US

OK, but don't expect a five star experience.

Posted Nov 27, 2016
Pros: .
Cons: Pay attention to details.
Location: Near what we had to do
The remodel missed the mark: rust on bath door hinges, walk-in shower was nice touch but an abysmal bathroom layoutt still have standard height toilets. Heat/AC unit as noisy as a B52 at takeoff!! Front clerk not at all attentive....got the key and number to the wrong room and then wasn't paying attention (stocking mini-mart) when we needed to correct the issue and on;y marginally apologetic..
Comment from Hotel Management
Nov 30, 2016 by Yolanda, Hotel Management
James, Thank you so much for your feedback. I apologize for the lack of exceptional service you received during your stay. Our goal is always to make sure our guests have a problem free stay and we exceed their expectations. I see we fell short of this during your stay and sincerely apologize for the inconvenience. We would really appreciate the opportunity to serve you again in the near future. Kind Regards, Yolanda Gainey, GM
4 out of 5
by A verified traveler from Holiday Inn gaithersburg

thanksgiving 2016

Posted Nov 26, 2016 on Hotels
very nice staff