Sports facility

Reviews of Homewood Suites by Hilton Gaithersburg/ Washington, DC North

3 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1003 reviews" "
Rating 8 - Good. 264 out of 1003 reviews" "
Rating 6 - Okay. 109 out of 1003 reviews" "
Rating 4 - Poor. 62 out of 1003 reviews" "
Rating 2 - Terrible. 48 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service
Quite and clean Condition of rooms is old
Stayed 1 night in Mar 2024

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Vivek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel, highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

jeanny

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms, would stay here again
Stayed 2 nights in Mar 2024

6/10 Okay

Alisha

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Donnie

Traveled with group, Traveled with family
Liked: Amenities
Always a great place to stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

saidi

Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Chinedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about homewood, it's like home away from home.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose Raul

Liked: Cleanliness

8/10 Good

lakisa

Traveled with family
Liked: Staff & service
Pull out couch wouldnt come out.
Stayed 1 night in Dec 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Refrigerator was very noisy. Breakfast was a bit sparse. Only apple juice was offered. Muffins were ok. Tiny. No waffles.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Beautiful hotel that was very clean and room was spacious and comfortable. Only complaint was heat vent in hallway whistled and annoying. It could be heard in room. Breakfast was good and staff were friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Charlesreca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was very spacious and accommodated my wheelchair bound mother-inlaw. Management was friendly at front desk.
Stayed 1 night in Nov 2023

6/10 Okay

christine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Breakfast was included and hot. We needed the sofa bed. It was the absolute worst. You can feel the springs through it. They did have roll away beds but the hotel would not let us have 2. I made the reservation for 2 queens and when I got there they asked if I would switch to a king upgrade. It was not an upgrade, we actually lost a bed and had to sleep on the couch which was terrible. A few electrical outlets in the room did not work which was inconvenient. They had 3 treadmills. 2 had out of service signs on them and the third one was clearly broken. Our room also did have a heavy animal order in it.
Stayed 2 nights in Nov 2023

6/10 Okay

Bonnie

Stayed 2 nights in Nov 2023

10/10 Excellent

Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel in about 4-5 hotel stays (different hotels around the same price range) where everything was clean and working and we didn't have to ask the front desk for anything. It was refreshing to actually get what you pay for and we are thankful for Homewood Suites giving us a nice a relaxing night with plenty of space for the kids!
Stayed 1 night in Oct 2023

8/10 Good

Bettina

1. 5th floor had a fish odor once you get off the elevator 2. I asked for trash to be taken out of my room on my second day - it was never done But no reason why I would not stay again Staff was pleasant
Stayed 3 nights in Oct 2023

10/10 Excellent

Tirson

Stayed 1 night in Oct 2023

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel staff was friendly however the hotel was very dirty. The room smelled like weed. Beware it’s pet friendly and for those who do not have pets the smell was obvious. I will never stay at this property again. Not even close to a 2.0 rating.
Stayed 1 night in Oct 2023

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Ronald, DOWNINGTOWN

Liked: Cleanliness
Disliked: Property conditions & facilities
I am clueless how a Hilton Hotel can't provide an operating shower to it's guests. I am further baffled how they can't repair something as simple as a shower valve in a timely manner to as keep a guest from having to move to another room. When I went to check out I was told by the front dest person I'd have to file a complaint with Travelocity to get my money back for the one night. It turns out that person was incorrect and that I wasn't charged for that night after all. Why would I want to do business with Hilton if the best they can offer is "I'm sorry". I did better in a low end roadside motel in Maine not too long ago.

10/10 Excellent

Fook Yoong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and the people were awesome they were able to accommodate our needs thank you guys
Stayed 2 nights in Sep 2023

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Father.
Amazing.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Teana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. They had snacks for sale downstairs and small items to cook that attracted my kids. My kids enjoyed the pool outside. I only can complain about the comfort level of the bed but that’s because I’m use to my bed. The bed here was very uncomfortable to me. But the room was very spacious and bathroom was clean.
Stayed 1 night in Aug 2023

8/10 Good

Harjeet

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 11 nights! It was a good experience.
Stayed 12 nights in Jul 2023

6/10 Okay

Christine

Traveled with partner
Needs a refresh
Stayed 1 night in Aug 2023

8/10 Good

Judy

Liked: Staff & service, property conditions & facilities
Still need to move disabled parking around to the front of the building. Check out staff could be friendlier.
Stayed 1 night in Aug 2023

6/10 Okay

Justin

Traveled with family
Disliked: Property conditions & facilities
Shower was moldy and room smelled
Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars ⭐️ ⭐️⭐️⭐️⭐️
Very service no complaints. We will stay again in the future.
Stayed 5 nights in Jul 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

6/10 Okay

Rajanikantarao

Traveled with family and small children
Disliked: Property conditions & facilities
Reserved a non smoking room, but got a room with full of smell. Not recommended for families
Stayed 1 night in Jul 2023

8/10 Good

Deqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is not stable, and keeps dropping. That is a problem that must be solved.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service
room was spacious, but had a damp/musty smell.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brendan

Stayed 2 nights in Jul 2023

8/10 Good

Carole

Traveled with family
Liked: Property conditions & facilities, room comfort
Great Hotel
I have to say, this was a great home away from home if you are traveling with your family! Service was good, and if you needed anything, the staff was very helpful. It was clean, although you can tell in the dining room that it is a little older, but overall, I would stay here again!
Stayed 5 nights in Jun 2023

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk could be more friendly but overall great stay!
Stayed 3 nights in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
This place has a great pool area. The kids loved it. The hotel was clean and very conveniently located near food areas. I would definitely recommend and stay here again.
Stayed 2 nights in Jul 2023

6/10 Okay

Tejas

Traveled with family
Disliked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Omer

Stayed 1 night in Jun 2023

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 7 nights in Jun 2023

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Adamou

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staffs
Was friendly, clean, and kind
Stayed 3 nights in Jun 2023

10/10 Excellent

Nancy

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose to stay there as other family members were there between moves. It is walkably convenient to a couple of restaurants and grocery stores and has a good, kid-friendly breakfast. The rooms are nice and big.
Stayed 6 nights in Jun 2023

8/10 Good

Emmette

Traveled with family
Liked: Staff & service, room comfort
Family oriented and spaces suites
The hotel is family friendly. Suites are spaces. Little out of date furnishes. Its comfortable. Bath tubs need to be remodel, devoloping mold or mildew. Thats my major problem. Over all my stay with my family was good. Will recommend. Breakfeast was pleasant.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023