Ratings based on 1,075 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Elizabethton Tn
Didn't feel securePosted Dec 28, 2015
Pros: It was close to where we were going to visit my Kin folks which was 8 miles away
Cons: Bull doze the garden type buildings
Location: nothing within walking distance
We thought we would be staying in the hotel part that was shown as their building. However, we were put in the back to a garden type room that had French doors to enter. This court yard had people that were sitting outside smoking and trash cans overflowing with garbage. the grounds were unkempt with dead foliage. When we complained about the security problem, we were given a room about 6 doors away that really turned into a suite that had a living room, kitchen and a separate king size bed. This unit did have a steel door but my husband still put a chair against the door and before leaving, we would look out the window. We were charged an extra $50.00 dollars in case of damage to the room. The staff was nice, and they gave us a two free coupons for a free breakfast buffet. I thought the charge $3.00 per person was very reasonable.
by A verified traveler from Atlanta GA
Locked out of my room every day , did not get whaIPosted Dec 4, 2015
Cons: Front desk and manager. Buying from from Expedia the front desk staff made me feel second Class guest
Non working freezer, lost $$$ of meet due for this. Wall papereeling off walls. Missing towels! Locked out out room every day when I paid for 4 days in advance. Desk staff had no idea what they were doing and refused to let speak with a manager. Shuttle bus I was told I could not use even two advance request. I kept requesting and only a 5 minute notice that I could use it. I will NOT be using "Choice " hotels again and will advise others to reconsider the hotel choices. Expedia has become only a second or third choice now. I will look at others before useing them. They tried to charge me more to change rooms and again refused me contact with the manager
for Everyoneby A verified traveler
Great location. Physically attractive.Posted Nov 11, 2015
Easy access to interstate. Bar and bartender were terrible.
by A verified traveler
BarebonesPosted Nov 9, 2015
The hotel was pretty clean. In room ac unit really noisy. No breakfast or coffee unless you buy it in their restaurant. $50 deposit hold on credit card (not disclosed). Desk staff pretty rude. You can do better for price. Not a terrible hotel but not managed very well.
for Couplesby Susanne from Upstate NY
Posted Nov 9, 2015 on Hotels
The room advertised was not the room we got. We were supposed to get a room with a kitchenette and a separate seating area. We didn't. Our hotel room door was glass and not a solid door, that doesn't exactly make you feel secure at night. Another review had stated that it seemed that some of the guests were living here and that's definitely the sense that we got. Overall though it was clean and a decent place to sleep at night and shower. It was a bit run down the water pressure in the shower wasn't great, but it worked. The hotel service was very friendly!
for Everyoneby A verified traveler
Nice hotel and good staffPosted Nov 2, 2015
Clean and in a quite location perfect for family stay
for Familiesby Jianyu
Posted Oct 28, 2015 on Hotels
for Business Travelersby Sarah
Great Staff and nice place to stayPosted Oct 28, 2015 on Hotels
I stayed overnight here to avoid having to drive back to attend a college class after a weekend at work. The customer service at the front desk was great. The only thing I did not like was that there was a used towel on the back of the bathroom door on the hook. Other than that, it was a nice stay.
for Personal Eventby ifeolu
Posted Oct 26, 2015 on Hotels
for Personal Eventby A verified traveler
Posted Oct 22, 2015 on Hotels
The room was not the room that was pictured.