Ratings based on 703 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2018
It was fine. Long line at food counter at night. Long time to get food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Morton Il

Nice hotel for sleeping

Posted Feb 26, 2018
Pros: Clean
Cons: NO smoking casino
Location: It was pouring rain most of the time. We drove to nearby bar/grille for dinner and another bar someone else had suggested to find music.
We only stayed on a Saturday night and room was very nice. Didn't realize the casino was a smoking environment. ICK...
Comment from Hotel Management
Mar 9, 2018 by Marketing , Hotel Management
Thank you Pam for the five stars. Make sure to try out one of our dining establishments on property if you visit again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2018
Nice clean hotel. I would stay there again. My friends enjoyed it also.
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from il

Posted Feb 24, 2018
Pleasantly surprised by this hotel property. Great room s and lobby spaces. Terrific breakfast buffet
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Thank you Liz for your five star review. I will pass along your comment about the breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from East Peoria Illinois

Just ok

Posted Feb 18, 2018
the bed was great and the room was nice. It is right next to a train station so it can be hard to sleep. Staff was OK, but rude at times. I am not a smoker so I hated that you could smoke in the casino and the non smoking areas are directly next to the smoking. I didn't win any money which was sad. I didn't like how the north and south building is set up. Pool is in the south tower . I was clear in the north tower and wasn't about to walk all the way over to swim. Buffet was very good. Everything I had was delicious .
3 out of 5
by A verified traveler

Posted Feb 5, 2018
the room was so hot we couldn't get the heat turned down, made for an uncomfortable night.
Comment from Hotel Management
Mar 2, 2018 by Marketing , Hotel Management
Did you happen to call down to the front desk for assistance?
5 out of 5
Recommended
for Everyone
by A verified traveler from dixon il

Posted Feb 4, 2018
Super nice hotel and the rooms were very clean and comfortable!!
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Great to hear. Thank you Jori.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntley IL

Nice and comfortable stay

Posted Jan 28, 2018
Pros: Big modern lobby. Well maintained
Cons: Bathroom needed some improvement in the room. Caulk around sink was poorly executed and looked like it was not done. Vanity had stain worn off.
Location: Right next to the river walk in downtown.
Clean and comfortable room. Nice hotel staff. Definitely worth the money to stay here .I would recommend this hotel to anyone who wants a modern style room without the high price tag.
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Thank you Keith for the review. We will look into that bathroom issue.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bettendorf, IA

Good experience overall

Posted Jan 26, 2018
Check-in could have been improved by providing more information about parking and valet. I struggled to get information regarding these items from two different staff members. The stay was very good (once I found the parking area) and my room was excellent. I would definitely come back.
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Thank you Dave. I will look into the struggles you had.
5 out of 5
by A verified traveler

Posted Jan 17, 2018 on Hotels
Comment from Hotel Management
Feb 28, 2018 by Marketing , Hotel Management
Thanks Dean!